“So disappointed. They replaced one piece of luggage and now the replacement is broken. The handle no longer goes up and then when I unzipped the inside to get the info off the tag for the warranty the zipper broke. They said they would not replace because they said it was normal wear and tear. It took 4 months to get that decision. Not worth my time!!”
“It is not enough to say how disappointed and embarrassed I am. I have ordered a large bouquet of flowers to my colleague who has had a baby girl. I wanted to make a nice surprise, instead of that I have embarrassed myself . I have paid nearly £50.00 for the flowers, which you could get in Sainsbury's for under £10.00.
It is not enough flowers supposed to come on Friday as a next day delivery, it has been delivered on Monday after 3 full days. Flowers has come damaged and nearly dead, nothing like in the picture. I also wondering what are your small size bouquets if this one was quite small ( I have ordered large). It is not about the money but I am not sure what did I pay for??? I have also taken the pictures of the flowers, unfortunately I cannot post it here :((((”