Bradford Exchange Reviews

1.3 Rating 130 Reviews
5 %
of reviewers recommend Bradford Exchange
1.3
Based on 130 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Over A Month
On-time Delivery
Greater than 30%
Accurate And Undamaged Orders
Greater than 76%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Over A Week
Returns & Refunds
Returns Process
Could Be Better
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Bradford Exchange 1 star review on 21st September 2023
Joyce
Bradford Exchange 1 star review on 21st September 2023
Joyce
Bradford Exchange 4 star review on 6th June 2022
Anonymous
Bradford Exchange 1 star review on 13th December 2021
Anonymous
Bradford Exchange 1 star review on 13th December 2021
Anonymous
Bradford Exchange 1 star review on 1st October 2021
D
Bradford Exchange 1 star review on 12th September 2021
Anonymous
3
Anonymous
Anonymous  // 01/01/2019
1
Joyce
I purchased 2 box of plain standard single page checks for $5.99. I did standard shipping & handling for $2.95 and tax was to be .63 cents for a grand total of $9.57. This was the amount quoted to me when I placed the order online. This was the amount am email sent to me a day later said. Imagine my surprise when they took $27.18 out of my bank account. When I called customer service they said well you ordered 7 years ago and since you ordered once in the past it costs much more. I asked why that wasn't quoted to me on the follow up email stating what they would be charging and they had no answere...but the checks have been mailed so toolate so sorry. I asked to talk to a supervisor and she said it would b a long wait...I said that is perfectly fine. After a half hour she came back and acted like she couldn't hear me and hung up. I can't give a low enough rating for this company!
Bradford Exchange 1 star review on 21st September 2023 Bradford Exchange 1 star review on 21st September 2023
Helpful Report
Posted 6 months ago
4
Unverified Reviewer
NO UPFRONT PAYMENT! From my experience, I guess the best way to avoid online scam is by having a very thorough investigation about the subject matter. If i had this advice i would probably have not gone through the ordeal i went through some months past. Binary Options is a blessing to some and curse to many, it almost ruined me. Gracefully, i got in contact with a certified recovery specialist ( Mr Tessy ) who helped me with refunds. I can’t say for any other recovery expert but this ( Mr Tessy ) came to my rescue and I RECOMMEND ONLY his service.  Contact our support team for further assistance: HQRECOVERY22 at G M A I L dot C O M WhatsApp: + 1 4 0 8 8 7 2 5 7 4 0 You Can Also Text Or Call: + 1 4 0 8 8 7 2 5 7 4 0 NO UPFRONT PAYMENT! 303 Second St., Suite 900 South Tower, San Francisco, CA 94107 Thank me later.
Bradford Exchange 4 star review on 6th June 2022
Helpful Report
Posted 1 year ago
1
Unverified Reviewer
Ordered what I thought was a beautiful Christmas hanging baskets and what came in the mail was a cardboard looking basket attached to a chain .. very disappointed and will never order from them again. Not to mention I paid 39.00 for it!! Save yourself the grief and don’t order .
Bradford Exchange 1 star review on 13th December 2021 Bradford Exchange 1 star review on 13th December 2021
Helpful Report
Posted 2 years ago
1
D
STAY WELL AWARE FROM THESE THIEVES. KEEP CHARGING ON MY CARD FRADULENTLY.
Bradford Exchange 1 star review on 1st October 2021
Helpful Report
Posted 2 years ago
1
Verified Reviewer
Fire your advertisement Dept. Today in our Local newspaper was an ad for a WEST Virginia pendant. That’s right, it’s the “WEST” Virginia Mountaineers. You just offended every Mountainers fan in the country....good luck with those sales
Bradford Exchange 1 star review on 12th September 2021
Helpful Report
Posted 2 years ago
1
Unverified Reviewer
Stone feel out after 6 months! Garbage quality - buyer beware!
Bradford Exchange 1 star review on 10th June 2021
Helpful Report
Posted 2 years ago
1
Craig's Mom
A very good friend ordered, as a surprise for me, the Patriotic Cross. He sent a money order for the item and had them mail it directly to me. He included shipping and handling charges in the amount that was on the ad from the flyer he received. I got the item and was so surprised. It was beautiful. Then I got a bill saying I owed them for a balance due. Apparently, and even he has no idea how, handling charges were not paid. He showed me what he sent and he said he wasn't sending anything else since the flyer showed the full price due if not doing installments and this included shipping. It said nothing about additional handling fees. I called them and explained that this was a gift and I was not paying the balance due especially since they didn't clearly state it on their flyer. I would also mention the reason why he put it in my name and address was because he didn't want to put on their mailing list. Thanks so much. I keep getting offers 3 times a week. LOL Be warned, the cross is losing the silver finish and it's not true sterling silver. It's brass or copper. So my beautiful cross necklace is starting to look like a dull penny. I for one will never trust them with my money for anything they offer. If a 79.00 necklace can turn this quickly in less than 6 months, what are the odds that their other stuff is made cheaply as well. I'm not mad at my friend for buying me this necklace and I do treasure it. Please don't think that I don't. I'm disappointed with Bradford Exchange for their unethical practices and selling items that do not hold up as they are supposed to. I wear my necklace proudly. As a Christian and an American. But when I have proof that the additional funds requested are not actually due, I will not pay into a corporate company for misleading or felonious fees.
Bradford Exchange 1 star review on 7th March 2021 Bradford Exchange 1 star review on 7th March 2021
Helpful Report
Posted 3 years ago
Bradford Exchange is rated 1.3 based on 130 reviews