Cathay Pacific Reviews

3.0 Rating 2 Reviews
50 %
of reviewers recommend Cathay Pacific

Write Your review

Tell us how Cathay Pacific made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Anonymous
Anonymous  // 01/01/2019
Everything is great! Especially the ice cream on board. :)
Helpful Report
Posted 4 years ago
Booked a flight with them for myself and my grandson to go and visit my daughter in Brisbane. Covid hit and whilst they gave information on what they were doing regarding these flights it stopped late July so I was forced to cancel the flights as both of us are clinically vulnerable. This was then treated as a cancellation so lost £300 per ticket. I complained to them that it was unfair as they gave no indication what they were doing regarding the pandemic and received no further response. Very poor customer service. As and when we can make this journey in the future they will not be considered for the flights.
Helpful Report
Posted 3 years ago
Cathay Pacific is rated 3.0 based on 2 reviews