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Cell2Get Inc Reviews

4.8 Rating 507 Reviews

96 %

of reviewers recommend Cell2Get Inc

Company Reviews

4.8

Based on 507 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My wife broke her phone on the Fourth of July, and we were so happy to be able to come into their website. The staff were so nice and helpful! We had such a good experience and the staff were all extremely kind and knowledgeable to help us work through all the glitches, and getting our new phone on time. Thank you to all the staff!”

Posted 1 year ago

“I was very lucky to have had Adam helping me. He was very very helpful, took his time to explain every detail about the phones. Every retail store should have someone like Adam as a customer representative. The very best”

Posted 1 year ago

“Just had my two Elderly uncles who had their Verizon phones go out due to 3G being shut down. The staff spent time explaining and helping us get the right phones to purchase so we can get back up into business. Phones came quicker than expected and as advertised. Very professional would give them a 10 star if there was one.”

Posted 1 year ago

“I had the best experience with an employee named Steve at this store today. He was patient and friendly, and helped me with everything I needed in a timely manner. Much appreciated.”

Posted 1 year ago

“Was dealing with the store manager assistant george. Excellent knowledge, quick help & follow up next day (after contacting them 3 days after I received my phone and that my service provider wouldn't help me get it up and running), if all is working and is correctly done.”

Posted 1 year ago

“Great Customer Service, the employee went above and beyond, Adam was great 😊 customer he resolved my issue in 5 minutes, I called the place after my order arrived and they were easy to deal with helping me solve a minor issue I felt dumb asking lol”

Posted 1 year ago

“I wanted a phone immediately because mine had stopped working. Steve was so friendly and very very helpful. He took his time to explain everything I needed to know. He was very respectful and friendly. I'm going back to the website for another phone, and I truly appreciate their generosity on such excellent prices. Well done cell2get!”

Posted 1 year ago

“Cell2get has been my go to place for phones for a while now and I can't think of any other legitimate phone merchant out there, that can provide their customers with extremely fair and competitive prices on the market. I'm a customer that goes all the way back to 2016 when I wanted to purchase a new lg g5 from them, I contacted their customer service to try and understand who they are and ever since they have gained my loyalty. And now with my recent purchase on the all new google pixel 6 I'm glad to be rocking it with all it's glory thanks to them.”

Posted 1 year ago

“This store provides more customer service and excellent prices on their products, than any other phone Store I've visited. The representative was knowledgeable about the offers and products. He was very patient and very professional. The staffing is warm, friendly and as long as I live, this will be the only store I will go to.. Highly Recommended”

Posted 1 year ago

“Great staff! Super helpful! After purchasing and receiving a phone from them, they managed Fix a super confusing problem on the spot that the service provider store made while trying to activate it. They’re professional and makes staying a loyal customer to them worth it! They’re customer service is better than most online retailers out there.”

Posted 1 year ago

“Had an excellent experience with Adam today! He fixed an issue with my phone that I purchased from them recently, helped my wife purchase and set up a new phone. He was super knowledgeable and patient- very happy with the service he provided today.”

Posted 1 year ago

“I had the best experience in this store today. Melvin went above and beyond with helping me exchange my phone. His customer service was amazing, and I really appreciated him walking me through the entire process.”

Posted 1 year ago

“So I finally got a Big Girl phone and left my prepaid Boost service in the dust, where it belongs, because Boost is garbage. Adam was my customer service person and he was very helpful, informative and talked with me a while, answering all my questions and giving me several options for my new phone. I am very excited about my new phone and service and adam made the transition very stress-free and thanks to Apple and the Cloud, setting up my new phone was simple!”

Posted 1 year ago

“What a fantastic experience! Steven was my representative and went over and beyond to accommodate my needs during a stressful and busy schedule. Steven was also assisted by management and other staff during the process. The entire staff was pleasant, respectful and an absolute pleasure to deal with. Go see their website, and for any phone needs it's easy to reach them. I wish all the staff at this web store well in their future endeavors! Phone did arrive and completely new and as advertised as overstock. Original accessories and device are all in but the box which I don't care nor I expect to find a phone from 2018 brand new in the box these days. Overall I am a happy customer, and would definitely be buying future phones from them.”

Posted 1 year ago

“VERY BAD CUSTOMER SERVICE THE SUPERVISOR DIDNT WANT TO HELP ME HE TOLD ME I'M NOTHING AND HUNG UP ON ME”

Posted 1 year ago

“I don't know how this store has received any bad reviews - they were fantastic! Extremely helpful and not trying to push a sale at all. I had adam helping me. He went through all my questions and concerns respectfully, and I left the call extremely happy! My previous dealings with other stores via the phone left me wanting to change companies... but after working with Adam I am confident in the company and would make an effort to go back to that specific shop if I need anything else! Him and all the staff in the shop were friendly and professional. I highly recommend the shop!!!”

Posted 1 year ago

“This phone store customer service is like no other. I've been to a few other stores and their cutomer service is no where like this one. This is my second time with cell2get and don't think I'll be going to any other phone store other then this one. I really want to thank George and the rest of the employees for the spectacular customer service they provided, the moment I walked in the store everyone of them greeted me and made me feel special. They're very knowledgeable of all their products. They're very honest and would recommend you the very best, not like the other store I ended up leaving, that all they wanted is your MONEY. 👏👏👏Keep up the good work guys until next time.”

Posted 1 year ago

“They Are Extremely Helpful And They always know how to make sure that I stay Happy with what I purchase. They have great prices that come with everything. I definitely would recommend. 11/10 🤤😊”

Posted 1 year ago

“Had the best experience with this website with Adam. Excellent customer service. He took the time to explain the details of a phone I was looking to buy, and above all else they have excellent products. Shipping prices were fair, and merchandise comes on terms.”

Posted 1 year ago

“Great people and customer service. I appreciate their help. I called 7 other mobile stores online and this one has great approach towards their clients. Highly recommended. Great deals and prices, fair return policy, and products come as advertised.”

Posted 1 year ago

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Cell2Get Inc is rated 4.8 based on 507 reviews