DICK'S Sporting Goods Reviews

1.8 Rating 162 Reviews
18 %
of reviewers recommend DICK'S Sporting Goods
1.8
Based on 162 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 41%
Accurate And Undamaged Orders
Greater than 60%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
1.7 out of 5
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DICK'S Sporting Goods 1 star review on 27th October 2022
Leigh
DICK'S Sporting Goods 1 star review on 19th September 2022
William Earls
DICK'S Sporting Goods 1 star review on 19th September 2022
William Earls
DICK'S Sporting Goods 1 star review on 13th February 2022
Anonymous
DICK'S Sporting Goods 1 star review on 13th February 2022
Anonymous
DICK'S Sporting Goods 1 star review on 13th February 2022
Anonymous
DICK'S Sporting Goods 2 star review on 28th August 2021
JWM
12
Anonymous
Anonymous  // 01/01/2019
Dicks sporting good lost my entire family’s business when stopped selling guns, ammo, and in our local stores cannot find any hunting clothing either…. Their liberal ideas are affecting business practice which is not good for their business….Our local store does so little business they have grass growing in their parking lot…I can’t say I care whether they close the doors or not, because we have an Academy sports < than a mile away that is awesome and gets all of our business….Haven’t missed DICKS for a moment…..
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Posted 1 year ago
this is supposed to be a sporting goods store its is not it is nothing more than a clothes store Cabelas here i come
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Posted 1 year ago
Went PC, Quit selling guns, got rid of all ammo and lost this former customer's business. Haven't shopped there since. Dunham's, Cabela's and Sportsman's Warehouse blow Dicks out of the water!
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Posted 1 year ago
Dicks used to offer traditional American sporting goods for hunters and sportsmen, now they are just a far left, virtue signaling tramp. Keep selling your Nikes made in Chinese sweatshops. Some of us know what you really are, sad.
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Posted 1 year ago
I ordered over 50 pair of shoes and still have not received 24 pair. I call, no one returns call. When I finally get someone on the phone they refuse to let me talk to their supervisor and have the never to tell me to take it up with my credit card company. WHAT? I JUST WANT WHAT I PAID FOR. BS THAT IS CREDIT CARD FRAUD. YEAH. NO THANK. YOU. I HAVE FOUGHT CANCER ALL YEAR AND CAN NOT AFFORD THIS LOSS.
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Posted 1 year ago
Do not purchase the "no sweat personal protection plan" from Dick's. It's run by a third party Asurion and the plan appears to be bogus. We submitted a claim and get the run around from Dick's and no response from Asurion. Buyer beware
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Posted 1 year ago
What kind of sporting goods store doesn’t sell ammo? If you own a sporting goods store and you support gun control maybe you should consider a different line of work. Some of us are lifelong hunters and exercise gun safety seriously, not all of us use surf boards and spandex. For sure maybe you should adjust the name to “ Dicks SOME sporting goods
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Posted 1 year ago
Received a pair of Air Max I ordered in the mail and the security tag was still on them! Worst customer service.
DICK'S Sporting Goods 1 star review on 27th October 2022
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Posted 1 year ago
I came into Hickory NC store and Taylor Specht came to my rescue. I was looking for a baseball glove for my grandson. I had limited time and she was extremely helpful.
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Posted 1 year ago
0 stars. Tried to sell me a shoes that they didn’t have in stock. Even though I have photo proof against that claim. (See below.) when I called in 4 biz days later, they told me to expect shipping on 10/14… no email, no call, nothing. First and last time.
DICK'S Sporting Goods 1 star review on 19th September 2022 DICK'S Sporting Goods 1 star review on 19th September 2022
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Posted 1 year ago
Received order inside another box. The box with my order was torn and crushed. There was also some old wrapping paper taped on the back of the box. It was obvious this had been returned by someone and they did not bother to rebox the item. I can't believe you would find this acceptable. This was a gift ! Needless to say, I will never order from Dicks again.
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Posted 1 year ago
Do not order online from here! I ordered a pair of bowling shoes and saw I wasn’t logged into the app because my shipping wasn’t free. I immediately tried to cancel the order and was told that once the order is submitted I can’t cancel it but I could return it within 90 days, MINUS the $8 shipping! I should have ordered them from Amazon!
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Posted 1 year ago
Husband and I drove 30 minutes to your Katy location for the sole purpose of purchasing 2 pairs of HOKA shoes. Waited for 20 minutes for someone to get our sizes. Manager was busy, but didn’t even say hello or I will help in a moment. Customers standing around waiting for help. We had to leave. There’s a reason people buy everything online-lack of in person customer service and save time!
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Posted 1 year ago
Prices are Always way to high so I rarely go to this sporting good chain. They often say they have an item then when U go to the store they claim has the item- they say-‘no we don’t have that!’… no apologies for the false advertising.(This nonsense has Also happened to other people I know.) No respect for the customer at all from this retailer. They just want to get U in there Any way possible and sell U their overpriced junk. Also I was just recently there and purchased an item and in this day and age tried to use a online coupon that every other store accepts in this day and age and was Blatantly told -“We don’t take any online coupons here!”… I said -that’s Not Cool. This all above mentioned is at least commonplace at the Virginia Beach store. The company will post a fake response to this non-coupon taking saying they All Ready give U the lowest price possible-which is a bunch of Hogwash. There policy is Only in the interest of their company-give us your phone number- buy A lot of our overpriced stuff First- then we will give you some kind of discount in the future. Whether they like it or not this is Selfish business for the company and Not the customer.
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Posted 1 year ago
Horrible experience exchanging goods at the Store in White Plains, NY. They violated store policy for exchanging items. The manager is rude and doesn't care about customer relations. Don't go to this store.
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Posted 1 year ago
Devon from the Chesterfield, Mi store knows how to provide AWESOME customer service! I was interested in purchasing a bike for my grandson. The one he liked had an issue with the handlebars, so After no luck repairing, he found one in Novi and had it built for us. You made an 11 year old’s birthday the best, Devon….thank you!!!
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Posted 1 year ago
Placed and order and tried to cancel within 35 minutes and they stated their policy to cancel is 30 minutes. The closest store to return is 45 minutes away. I will no longer shop with this company. Terrible customer service
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Posted 1 year ago
Boycot dicks. They for abortion.i want shop there no more.
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Posted 1 year ago
I have been a regular customer for over 30 years. i have decided to never shop at Dick's ever again due to their policy on paying for people to travel to get an abortions
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Posted 1 year ago
They’re an awful company to do business with. Their prices are high and they have virtually nothing in their store. You have to order everything online. Why have a store? I used to go to stores to be able to physically see the merchandise before I bought…. Also I saw last night they were paying employees $4K to get an abortion! That did it for me. They need to go to Communist China where that is the norm. Get the hell out of our country! This is UnAmerican!!! I encourage everyone to stop buying from this Communist company. GO WOKE and GO BROKE! Real Americans new slogan… Let’s Do This!!!!!
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Posted 1 year ago
DICK'S Sporting Goods is rated 1.8 based on 162 reviews