“I needed N14 head's!, my Old machinist died!! so I called Internet Diesel they thought they had 5 ready to go, so I made the 620 mile one way trip to Commerce City the Sales rep made a mistake and they only had 2 ready! But since I brought my heads in to exchange they rebuilt one of mine that afternoon and I went home. The next day I realized that the fuel plugs were missing and I called and they 2 day air ship them to me at no extra cost.... I build a lot of Engines, now they have another Customer for life.
I was given a small tour of the machine shop and I could see they know what they are doing!! Face to face was the best...
I will try ordering on line and do expect the same great service.
And of course the truck is back to work.”
“The staff are extremely friendly and professional - making excellent suggestions of combinations that work. Great range of classy products. Must visit again.”
“Todo el proceso fue fácil y se llevó a cabo de forma muy profesional. Me encanta, me encanta, me encanta mi compra. ¡Gran producto, gran servicio y entrega rápida!”
“The online store needs a lot of improvements. The site doesn't allow for you to connect to a non existing customer service tab. If you have a problem it will most likely be late shipping, lost package, order never dispatched for shipping, and should you need to return an item because they sent you the wrong size. Get ready for a nightmare experience you won't believe that could happen to you. These positive reviews are usually generated by a PR company that flushes good reviews for any site. Instead of paying these PR companies to do this, it seems logical to put their money in providing excellent customer service and the positive reviews will be flooding this site.”
“Appalling service, I regret ordering. Nearly 1 week since I ordered - item hasn’t even been dispatched. Expected delivery day has already been and gone. I am starting to think this company is a fraud.”
