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Discogs Reviews

2.1 Rating 32 Reviews

25 %

of reviewers recommend Discogs

Company Reviews

2.1

Based on 32 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Email

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Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered 4 records recently and had all 4 within 2 weeks. 13th floor Vinyl went way over and above what was expected. There is a real person behind the business and he was very supportive. It was my lack of knowledge about ordering that was the problem not them!”

Posted 4 months ago

“Excellent sellers who have high standards of customer service.”

Posted 6 years ago

“I have recently purchased a music box set that I have been looking for, for a very long time. Thankfully I found the box set on Discogs and it was at a very reasonable price. It was easy to contact the seller for more information about the box set, as it was used and had minor damage to the packaging. The purchase was made even easier by the fact I could send the seller money via PayPal.”

Posted 6 years ago

“records of all different kind”

Posted 6 years ago

“Easy to use Site and can find any music of your choice”

Posted 6 years ago

“Best record shop going.”

Posted 6 years ago

“Great selection of music vendors”

Posted 6 years ago

“They always provide a track list of the CDs that are for sale. One of their sellers - Crazy Beat Records is a fabulous seller.”

Posted 6 years ago

“Great service but should put price of shipping in with cost of vinyl at the beginning of purchase”

Posted 5 years ago

“I bought an item that was said to be in "very good" condition but was actually in terrible condition. If you look at almost every item it is described as such. Why not have a picture of every item? Most of the prices are very high and many items are still in stock at record labels, Amazon, Indie Merch, etc. Having said that, if you're willing to pay up and risk them being in poor condition you can find some rare items. I was interested in an item which gave the price and said "plus shipping." It didn't say what the shipping cost was, however, so I went to "check out" to see if it would. Because I did so (went to check out) without purchasing the item, I now have a negative feedback and many won't sell to me. Pretty weak.”

Posted 5 months ago

“Love the buying part but when you go to sell good luck with this shipping. Non stop error's and cant seem to get it right> Been selling on line for many years and this is the most stupid sight for selling”

Posted 2 years ago

“Terrible service to buyers in favor of dishonest sellers. Multiple double VAT issues. Support staff react with succinct to zero communication, if at all. Buying records on Discogs is a minefield, if you are unlucky. This is a call for a balanced new platform on the principle of fair business.”

Posted 4 weeks ago

“new user avoids this site! toxic forum and difficult UI, use another way to buy and collect. You will get harassed in the forum by those "real ogs" and "police" on the site. such as Jayfive mentioned here by other users. They will gang up and harass you.”

Posted 4 weeks ago

“Hi. I was charged VAT in an order, and then a second time in costums. First i complaint with costums, who said that no VAT was payed in the origin. I've contacted the seller, and he said that is an automatic charge that the site www.discogs.com makes, but that all the supposed “taxes” are for discogs pocket. I read then the vat issues in the site, and it's something it happens, but that they will make a refund. I've opened a ticket, with all the proofs asked, they don't answer, just keeps closing tickets. They've gotten the money, if i send it to paypall it's the seller who looses and not discogs, and are just closing tickets without a word why.”

Posted 2 months ago

“I tried to create an account but I suspect the site will not accept an apostrophe that has always been in my surname. God only knows why”

Posted 3 months ago

“Horrible Company Many Scammers BUYERS BEWARE”

Posted 4 months ago

“Nonexistent customer service, fees charges on shipping, no new features to the platform. A forum moderator named Senor Velasco and Jayfive sexually harassed me for months and made some very lewd comments.”

Posted 9 months ago

“Terrible service supported be a dishonest review system. This site seems to be a fraud.”

Posted 11 months ago

“Customer service is the issue. Dealing with Discogs support has been a nightmare. The replies are sporadic and lack any initiative in helping you, as something that could have been fixed in one email took 3 weeks of segmented emails (and counting), making using support and help an incredibly laborious task. I do not recommend being a seller here, you are better off selling your records someplace else where they care about their sellers. Terrible service. Like others here, if I could give a zero, I would.”

Posted 11 months ago

“I attempted to purchase a record on Discogs. The seller had a problem with his PayPal account and was unable to accept my payment. This is the only payment method the seller offered. I communicated with the seller and he attempted to resolve his problem with PayPal. In the meantime, 7 days passed and Discogs gave me a negative rating (the first negative rating I have had on any site, including over 300 purchases on ebay). I sent the email streams between the seller and me to Discogs customer service to no avail. I still intend to pay for the record in spite of all this (that is only fair to the seller). Once that is accomplished, I will close the Discogs account and never use the service again. This is about as shoddy a business operation I have come across since the invention of the Internet. If I could give zero stars, I would. Date of experience: March 05, 2023”

Posted 1 year ago

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Discogs is rated 2.1 based on 32 reviews