“Fatemeh at Valleyfajr was so professional and helpful during my return for some shoes I bought. She tried her best to help me as much as she could and I appreciate her time and kindness with me!”
“Ausgezeichneter Service. Schnelle Lieferung und ich bin sehr zufrieden mit der Qualität des Kleidungsstücks. Würde auf jeden Fall wieder mit diesem Unternehmen arbeiten.”
“I recently bought my daughter some Doc Marten Boots in the Leeds Store . Apart from having a great selection in the Store including Vegan Boots .
The Service was very good from the assistant . I would strongly recommend a visit ..”
“The service is always very speedy. The shoes/boots are great quality and often cheaper to buy from the official site than from other stores. My son and myself are DM fans!”
“Great service and a good range of products. High quality boots and shoes for both adults and children - my kids are now also Doc addicts! Deliver within 2 working days usually.”
“I have many pairs of Docs and have been wearing this make for 50 years (I am 74 now) This time, I bought the chocolate-brown Repello suede boots. They are very stylish and well made and feel like they will last a long time. The colour is gorgeous. These boots have a waterproof coating but I used my Doc protector spray as well just to make sure as we are getting a lot of rain. They look great with blue and black jeans and would look equally good with a dress. My only gripe is that while they fit well, they need extra comfort under the foot so I had to order some comfort insoles. I feel that for the price of these boots, they should be comfy without the extra cost.”
“Quality looks good but the fitment is not the best,and the bottom off the boot is not soft as I read,I ordered a pair of number 7 but they didn't fit well and I return them back so I ordered some 8 and they fit but my foot on top is so so tight so I won't use them till I'm trying to make them bigger,next time I would buy a red back boot they are really soft I tough dr martwns shoes will be better for a 170.00 dollar almost 70 dollar more than the other red back I'm using old but nice instead od new but uncomfortable”
“I love the 2976 Chelsea Boots but they squeak loudly with every step! I spent weeks emailing back and forth with Dr. Martens customer service and was finally able to send the defective boots back (initially purchased in a Dr. Martens retail store). They sent me a new pair, and after a couple weeks, the right boot is now squeaking. I'm so disappointed. I really like these, but the squeaking sound is driving me nuts! My husband bought the men's version of the same boot, and his are fine.”
“I've always wanted a pair of Dr Martens, I finally ordered my first pair but it has been such a nightmare of an experience. The boots arrived within a day of ordering them, which was great, but I noticed the stitching was already coming apart right out of the box. I submitted a claim on the Dr Marten website but didn't get a reply until a full week later. They finally replied to my email and provided a UPS return label. I shipped back the defective boots, now it's been over another full week without any word of when I will get my replacements. I emailed asking for a refund, no reply. It's been almost a month since I ordered my boots and I have nothing to show for it. Horrible quality and even worst customer service. Way to treat a first time customer.”
“I purchased a pair of boots for my husband online. First mistake. I received a completely different item, and the wrong size, now I can't get any response to get the correct item. I have purchased boots in the past from the store and I love the boots, but I will never buy anymore. It's next to impossible to get someone in customer support. If anyone is missing their order size 13 I may have it,or maybe you received my order. Very dissatisfied customer”
