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Electric Tobacconist USA Reviews

4.8 Rating 35,067 Reviews
97 %
of reviewers recommend Electric Tobacconist USA
Company Reviews Product Reviews
60,609
 Metrics Info
4.8
Based on 35,067 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Electric Tobacconist USA Reviews

About Electric Tobacconist USA:

Online vape store. Please visit www.electrictobacconist.support to lodge a support ticket if you need assistance (eg with a delayed order)

Visit Website

Email:

www.electrictobacconist.support

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Robby
Unverified Reviewer
“This is my first ecig. I got the rich flavor. Works well and taste great. Took a little getting use to but it definitely helps me cut out cigarettes. All in all good choice”
Helpful Report
Posted 4 months ago
Anonymous
Unverified Reviewer
“Fast delivery”
Helpful Report
Posted 4 months ago
Steve
Unverified Reviewer
“Fantastic!”
Helpful Report
Posted 4 months ago
Anonymous
Unverified Reviewer
“Very happy, satisfied customer. Shipping is kinda slow, but it's not their fault.”
Helpful Report
Posted 4 months ago
Anonymous
Unverified Reviewer
“Very good customer service. Happy to get better prices than I can find locally. This helps keep me off of cigarettes. I rolled my own and this company makes vaping instead of smoking a financially viable option for me. I am and plan to continue to be a repeat customer.”
Helpful Report
Posted 4 months ago
Cathy M
Verified Buyer
“They’re a little slow in filling orders but with all government regulations. That’s out of their control. So don’t run out.”
Helpful Report
Posted 4 months ago
Katherine K
Verified Buyer
“I like your service”
Helpful Report
Posted 4 months ago
James E
Verified Buyer
“I couldn't be happier .”
Helpful Report
Posted 4 months ago
Bobby
Unverified Reviewer
“I've been able to quit smoking 🚬 even though vaping has it's own problems. I've saved so much money 💰”
Helpful Report
Posted 4 months ago
Anonymous
Unverified Reviewer
“By being able to order the pods again,I am so happy 😃”
Helpful Report
Posted 5 months ago
Anonymous
Unverified Reviewer
“We buy all of our blu pods here. Better price, and they are delivered to your front door😊”
Helpful Report
Posted 5 months ago
Anonymous
Unverified Reviewer
“Great prices, timely delivery, and customers service is easy and straightforward”
Helpful Report
Posted 5 months ago
Anonymous
Unverified Reviewer
“Despite the new shipping limitations, this company is the best I’ve used. Very happy.”
Helpful Report
Posted 5 months ago
Jay D
Unverified Reviewer
“Best products, most professional service, Electric Tobacconist USA is GREAT. The HELP desk is really helpful.”
Helpful Report
Posted 5 months ago
Karen F
Verified Buyer
“Delivery is slow”
Helpful Report
Posted 5 months ago
Tim G
Verified Buyer
“Great company with fair prices. Wish there was a return policy for faulty products.”
Helpful Report
Posted 5 months ago
Hi Tim, thank you for taking the time to leave a review! With regards to the return of faulty products statement, I can confirm that our Customer Support Team is here to help in any way they can (they can be contacted via the helpdesk found on our website). After looking at your account, we can see that with the items you have purchased, sales are final. However, due to our relationship with the brand, they can provide further assistance with any problems you have. As such, our support team has reached out to you via email and included all the relevant contact info needed. We hope this helps - ET Team
Posted 5 months ago
Ronald T
Verified Buyer
“Very convenient, I wish shipping was a little quicker”
Helpful Report
Posted 5 months ago
CAROL W
Verified Buyer
“The staff I dealt with were wonderful! So helpful and understanding. Because I'm 73 yrs old, I asked the staff person to tell the driver to give me extra time to get to the door before leaving. Both dispatcher and driver went above and beyond!”
Helpful Report
Posted 5 months ago
Anonymous
Unverified Reviewer
“Easy and great”
Helpful Report
Posted 5 months ago
Anonymous
Unverified Reviewer
“The Electric Tobacconist company has been great. Their customer service representatives are top notch. The delivery service, is unreliable, I never received my order. But per the agreement, I notified ET on day 40 that I hadn't received my package. After verifying I never signed for delivery, I was refunded the full amount that day.”
Helpful Report
Posted 6 months ago
Electric Tobacconist USA is rated 4.8 based on 35,067 reviews
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