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Electric Tobacconist USA Reviews

4.8 Rating 35,058 Reviews

97 %

of reviewers recommend Electric Tobacconist USA

Company Reviews

Product Reviews

4.8

Based on 35,058 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Electric Tobacconist USA:

Online vape store. Please visit www.electrictobacconist.support to lodge a support ticket if you need assistance (eg with a delayed order)

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Email:

www.electrictobacconist.support

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Electric Tobacconist USA 5 star review on 27th March 2021

Electric Tobacconist USA 5 star review on 27th March 2021

Electric Tobacconist USA 5 star review on 22nd March 2021

Electric Tobacconist USA 5 star review on 20th March 2021

Electric Tobacconist USA 5 star review on 28th February 2021

Electric Tobacconist USA 5 star review on 19th February 2021

Electric Tobacconist USA 5 star review on 24th January 2021

89

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Let me tell you something, electronic tobboco has always been good to me. I love dealing with them even though there shipping has been changed bc of the laws. I still get my products in two weeks, rather than the 5 days it use to be. Other than that this is the only company that sells my vape juice. I encourage you to try them.”

Posted 10 months ago

“Scott sorted all the problems very quickly. Very satisfied!”

Posted 10 months ago

“Love the company! Customer service is great and my orders are always on time. I use Vuse and the pods are great, everytime I bought around home I always seemed to get one that leaked, but no problems here,(knock on wood,lol) The Vuse is great can last 1 1/2 days depending on your vaping, but I always keep extras charged and ready. Thank you a loyal customer.”

Posted 10 months ago

“I had a quick response and it was most helpful. Love this site but have a slight proble, since I am in Colorado from the end of may to the end of October. I live in Houston, Texas the rest of the year. Thanks for being such a good company with great staff.”

Posted 11 months ago

Thanks for your review, and sorry about the Colorado laws... they make it impossible as it stands to sell into the State! Louis ET Team

Posted 11 months ago

“Easy to use. Always arrives around expected date.”

Posted 11 months ago

Thank you so much for your 5 star rating of Electric Tobacconist USA! We really appreciate the kind words, such as "Easy to use. Always arrives around the expected date," and are happy that you are a loyal customer. Thank you so much for your support! Louis ET Team

Posted 11 months ago

“AFTER THE E-CIG MAIL BAN, I THOUGHT I WAS LOST. I HAD BEEN ORDERING MINE FOR ABOUT 10 YEARS FROM ANOTHER COMPANY. I THANKED MY LUCKY STARS THAT I FOUND THIS COMPANY THAT HAD THE PRIVATE SERVICE TO DELIVER THEM. IT ONLY TOOK 7 DAYS TO GET THEM. (WONDERFUL) THEY ARE NOT THE BRAND I WAS USING, BUT THEY WILL WORK. CAN'T BEAT THE PRICE AND SHIPPING. HOPEFULLY NOTHING HAPPENS TO THIS COMPANY, AND THEY CAN CONTINUE TO GIVE THE ABSOLUTELY EXCELLENT SERVICE FOR YEARS TO COME. DON'T BE AFRAID TO USE THIS COMPANY, THEY ARE GREAT.”

Posted 11 months ago

Thank you so much for your 5 star rating of Electric Tobacconist USA! We are so glad you were able to find us and were able to continue to enjoy your vapes through us. Glad everything arrived fast, too! Thanks again Louis ET Team

Posted 11 months ago

“Fast shipping! Thanks”

Posted 11 months ago

“Electric Tobacconist: 5 stars. Delivery Provider: 1. Took almost 2 weeks to get to me. Hopefully next go round will be faster.”

Posted 11 months ago

Hi Don, Thanks for your review! Louis Customer Care

Posted 11 months ago

“They were quick and efficient I’m impressed with them”

Posted 11 months ago

Thank you so much Carolyn for your kind words and your 5 star rating! We appreciate your loyalty and we are so happy to hear that our services are fast and efficient. Your positive feedback is very valuable to us! Thank you for being such a loyal customer!

Posted 11 months ago

“I've been ordering from electronic for several years and I am always grateful. They sell the vape juice that I use and I'm so grateful.”

Posted 11 months ago

Thank you so much, Robert, for your 5-star rating! We really appreciate your continued support and loyalty in ordering from Electric Tobacconist USA. We are glad to know that you have been buying your vape juice from us and are grateful for your business. Thank you for your kind words! Louis ET Team

Posted 11 months ago

“Cancelled an order when i tried to add additional item. To ship 1 item would not make sense so i cancelled orignal order and added another item.”

Posted 11 months ago

Thank you so much for your 5-star rating, Dave! We really appreciate your loyalty as a customer. We are also glad that you were able to cancel your original order and add an additional item so that you could make the most of your purchase. We look forward to your continued patronage! Louis ET Team

Posted 11 months ago

“I am so glad that I can find the BLU devises, and the gold leaf liquid pods. Blu enabled me to put down cigarettes that I had tried many times before to quit. Thank you for continuing to carry these products. I tried juul, njoy, vuse and many others and Blu is the one that works best, tastes best and keeps me smoke free for 5 years now. Thank you.”

Posted 11 months ago

Thank you so much for your 5 star rating, John! I'm so pleased to hear that the BLU devices and other products have been working for you to help you quit smoking - it's customers like you who keep us motivated to continue carrying quality items. We truly appreciate your loyalty and hope to continue delivering to your satisfaction for years to come! Thanks again for your support. Louis ET Team

Posted 11 months ago

“Where I live it may take a while for my order (not their fault) but always receive what I ordered and have been ordering from them for a few years and they’ve been GREAT !!!”

Posted 11 months ago

Thanks for your review, Kenny!

Posted 11 months ago

“Merge 2 orders and gave me credit for additional shipping cost now that’s a great customer experience”

Posted 1 year ago

Thanks for your kind words! Louis ET Team

Posted 11 months ago

“Fast shipping”

Posted 1 year ago

Thanks Jennifer!

Posted 11 months ago

“It may take 2-3 weeks for the delivery, but the products and customer service are all 5 STAR!”

Posted 1 year ago

“Quick and easy. Will buy again”

Posted 1 year ago

Hi Linda, Thanks for taking the time to write this - we love a five star review! Louis ET Team

Posted 11 months ago

“They make it easy and fast. Great customer service, except for one gal who must of woke up on the wring side of the bed, but 98% of the time excellent. Shipments delivered on time and shipment updates are timely.”

Posted 1 year ago

Hi Jan Thanks for taking the time to write these kind words! We take on board all reviews whether they are good or bad by the way - we need to hear if there are gripes :) Thanks again! Louis Customer Care

Posted 11 months ago

“Very good website”

Posted 1 year ago

Thanks Maria!

Posted 11 months ago

“Improved delivery time and tracking page. I have seen an improvement in the company structure and costumer service.”

Posted 1 year ago

Hi We're happy to hear you were satisfied with our service - thanks for taking the time to review us! Louis ET Customer Care

Posted 11 months ago

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Electric Tobacconist USA is rated 4.8 based on 35,058 reviews