facetheory Reviews

Name: facetheory
Address: 145-147 St John Street, London
Rating: 4.71

4.7 Rating 36,299 Reviews

95 %

of reviewers recommend facetheory

4.7

Based on 36,299 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

07961785402

Email:

help@facetheory.com

Location:

145-147 St John Street
London
EC1V 4PW

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facetheory 5 star review on 5th April 2024

1899

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’ve tried many cream for my son to reduce his ichthyosis for the past 14 years but this cream did the job, cleared the skin within 4 weeks. I’m so happy I came across this on google because I’ve tried many dermatologist with no cure.”

facetheory 5 star review on 27th March 2022

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Posted 2 years ago

“Suis ravie d'avoir trouver ce baume avec des ingrédients naturels. Il est très hydratant et fait briller les lèvres; Je recommande vivement”

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Posted 1 hour ago

“Fast swift response to orders and beautiful products thst do not irritate my skin. The cream cleanser for sensitive skin is exceptionally good!”

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Posted 10 hours ago

“Les produits facetheory tiennent leur promesse. Pas de mensonge avec cette marque. J'espère que ça va continuer. Merci !”

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Posted 14 hours ago

“Very good service. I like that many items are available unscented. So far I use the jojoba oil cleanser regularly. It leaves my skin soft and moisturized. I can't easily get make up off so I ordered a sample size of vit c cleanser. That works well together.I also just started with the vit c moisturizer spf 30. To early yet to comment”

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Posted 15 hours ago

“My Amil-C whip cream is beautiful. It is non greasy and yet my skin feels soft and nourished .Pleasant non offensive fragrance too .My new go to day cream for sure .”

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Posted 17 hours ago

“Within 2 weeks, people were able to see the difference”

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Posted 18 hours ago

“Good natural products at a good price”

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Posted 18 hours ago

“Cannot thank the Exaglow Serum S10 enough. A brown sunspot had appeared suddenly on my cheek so I went online to see which skincare brand to choose from to diminish the spot. Initially I was going to buy the Paulas Choice one however I got very confused with their product selection and also their steep price. I then found Facetheories S10 serum and thought to give it a go, and voila, within 4 days my sunspot was gone. I was ecstatic to see the results and since then have been using the Serum every other night to prevent any further sunspots. Thanks so much Facetheory for creating the right product at the right price!”

Helpful Report

Posted 18 hours ago

“Game changer! I.have combination/ dry skin..... premenopausal which hasn't helped and in my mid 40's. All these factor have compounded my skin issues, so I can have really oily skin or dry skin especially cheeks.....fine lines appearing and darkening eye circles now with aging spots. Was almost giving up hope having tried Alot of brands including well reputed ones ..ie Neal's yard, Kiels .......so wasn't expecting much from face theory! Having used ther products now for a few weeks, I have seen a big improvement in skin condition and texture. This is big for me! Goes without saying, I will be ordering more! I look forward to using ther other products.”

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Posted 19 hours ago

“I really like the products but unfortunately the face wash pump is not working. Everything arrived in the Box not damaged.... maybe just the pressure of the traveling ?I don't know, but obviously it's really frustrating that the pump doesn't pump! Items with pump action tops to get the contents, should probably come with an extra pump top!”

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Posted 19 hours ago

“My skin is the best it has looked in years! I use the vitamin cleanser, the M3 moisturiser is the retinol serum. No more spots or dry patches and my skin feels numb and soft.”

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Posted 20 hours ago

“Love it! It really helps me with red/ dark spots after pimples.”

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Posted 20 hours ago

“Not only have FaceTheory products help to improve my oily skin where no other products have been able to work before, but their customer service is wonderful! I found out I was pregnant just after receiving an order and was not able to us a couple of the items I had purchased, so they refunded me the cost of the products and then I got to give those products to my friends to try out! Super kind and easy to deal with 😊”

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Posted 1 day ago

“Bonne crème pour les peaux mixtes à grasses. A compléter en hiver avec des soins plus hydratants pour les peaux facilement déshydratées comme la mienne. Personnellement je trouve la texture gel agréable mais ce n'est pas ce que je préfère surtout pour le soir... Mais je vais garder cette crème car il faut reconnaître qu'elle convient parfaitement à mon type de peau et que les actifs y sont très intéressants en complément d'une skincare adaptée.”

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Posted 1 day ago

“This brand has completely transformed my skincare routine. I can see an improvement in my wrinkles, my skin is glowing and the moisturisers especially smell devine.”

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Posted 1 day ago

“Great skin care cosmetics and good service!”

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Posted 1 day ago

“Excellent products fast delivery time and customer service is 💯 cannot find anything to describe how excellent this company is”

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Posted 1 day ago

“Rapide, bon prix bon produit”

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Posted 2 days ago

“I purchased three natural oils and so far I am very happy with them. They arrived in perfect packaging condition, all three bottles were sealed. Delivery was fast too.”

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Posted 2 days ago

“Good product that is easy to use and not greasy”

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Posted 2 days ago

facetheory is rated 4.7 based on 36,299 reviews