Fashionnova Reviews

“ As for returns, the say you have a credit but that credit email never appears. ”

“ They don’t do exchanges and then charge you for returns AND shipping if you want to reorder in a different size. ”

“ My delivery was two weeks off totally missing my son's birthday. Thier discount codes do not work ever. You have to pay for returns. And when you do returns, they only give you in store credit. When you contact customer service, they respond with what sales they're offering at the moment. This is the worst company to buy from. ”

“ When I first began using this online store, shipment and returns were great !! NOW shipment take weeks and in some cases are not even shipped. ”

“ Furthermore, returns are NOT free… cost of shipping is $21. ”

“ they don't give money returns, charge for returns, and have inconsistent sizing. ”

“ Now, I have been emailing Fashion Nova Customer Care for several days and keep getting the run around about receiving my gift card for $78+ for my multiple returns. ”

“ Terrible customer service as its automated so god luck getting anywhere. Returns and refunds are a joke and the site has had a glitz all day and nobody has tried to rectify this problem and now I can purchase my order DONT PURCHASE FROM THEM!!! BUYER BEWARE ”

“ Sizes are all messed up and beware of returns. for returns you will have to pay shipping and you will get a gift card from them. You will never receivw your money back ”

“ Shipping was fast but the items I recieved are low quality material, mesh is scratchy feeling and uncomfortable. Sizing is not accurate, and they don't allow returns. Luckily the items are inexpensive. I learned my lesson. I won't purchase anything from Fashion Nova again. ”