Fashionnova Reviews

2.0 Rating 2,811 Reviews

23 %

of reviewers recommend Fashionnova

Company Reviews

Questions

Metrics

2.0

Based on 2,811 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 33%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Delivery

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Customer Service

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How long does Fashionnova take to deliver?

Helpful Report

(4 years ago)

Fashionnova normally delivers over 7 Days.

Helpful Report

(4 years ago)

60.53%

Industry Average

“ I ordered from Fashion Nova for the first time last week. I am so amazed at the quality and fit of everything I ordered. Also, you can’t beat the price! Delivery was on time and I received it very quickly. I highly recommend Fashion Nova to everyone! I don’t know if this will help anyone but I am 5’6” 135 lbs 36C bust more of a slinder build and I order size small in everything I ordered. Love love love! Thank you Fashion Nova ”

- Bailey

“ Ordered 5 items -all fitted perfect,however the quality of Buenos Aeries cardigan/jumpsuit was really bad."Sounds like fun"bodysuit is amazing,bandage skirt & the "Chapter Close"blouse I've ordered are also very nice:fitting+quality is very good. Delivery to Dubai was quiet fast & info/updates correct.Customer service agents are efficient & helpful too.And prices are very good for the product. ”

- Olena Gruzmark

“ Quality of some items is really horrible:ordered jumpsuit which fitted okay,worned once & fabric got ruined-disposable!An other item :a dress fitted okay,but quality of fabric is not good-have thrown both items in a waste bin.Cotton jumpsuit they brought looks and fits amazing,hope the quality is okay.Still waiting for the skirt and a blouse.Customer service agents are quick and helpful & delivery to Dubai was quick as well. ”

- Olena

Fashionnova Reviews

Delivery - Average