Fashionnova Reviews

2.0 Rating 2,811 Reviews

23 %

of reviewers recommend Fashionnova

Company Reviews

Questions

Metrics

2.0

Based on 2,811 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 33%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Returns

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Customer Service

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Does Fashionnova deliver on time?

Helpful Report

(4 years ago)

Greater than 34% of reviewers feedback is Fashionnova normally delivers on time.

Helpful Report

(4 years ago)

60.53%

Industry Average

“ The new knitted sweaters that I bought here at Fashionnova are too cool for the winter. I love the pastel colors they are made with plus the effective warmth they ooze out. The delivery was quick as well. ”

- Marcel Wall

Fashionnova Reviews

Delivery - Average