Fashionnova Reviews

2.0 Rating 2,695 Reviews
24 %
of reviewers recommend Fashionnova
Based on 2,695 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 33%
Accurate And Undamaged Orders
Greater than 83%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.8 out of 5
Returns & Refunds
Refunds Process
Returns Process
Could Be Better
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How is Fashionnova returns process?
(2 years ago)
Greater than 96% of reviewers feedback is Fashionnova returns process could be better.
(2 years ago)

Returns - Difficult

Industry Average
When I first began using this online store, shipment and returns were great !! NOW shipment take weeks and in some cases are not even shipped.
Furthermore, returns are NOT freeā€¦ cost of shipping is $21.
- Eleanor
they don't give money returns, charge for returns, and have inconsistent sizing.
- Anonymous