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FibreGlassDirect Reviews

4.5 Rating 1,521 Reviews

86 %

of reviewers recommend FibreGlassDirect

Company Reviews

Product Reviews

4.5

Based on 1,521 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About FibreGlassDirect:

FibreGlassDirect is an online shop which supplies quality, fibreglass raw materials to the UK and Ireland. We are based in Leeds, West Yorkshire and our Head Office is in Newry, Northern Ireland.
We have been online since 2009 but have over 60 years of experience as part of the Tricel Group.
We offer an extensive range of resins, topcoats, gelcoats and ancillaries for a wide range of industries. Some of our key supplies are used for Fibreglass Flat Roofing, Fibreglass Ponds, Boat Repairs and Castings for Decorative Items.

Visit Website

Phone:

+44 (0) 28 4175 3738

Email:

sales@fibreglassdirect.co.uk

Location:

Milltown Industrial Estate, Unit 4, Greenan Road
Warrenpoint
BT34 3FN

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FibreGlassDirect 5 star review on 18th April 2024

FibreGlassDirect 5 star review on 13th January 2024

FibreGlassDirect 5 star review on 9th January 2024

FibreGlassDirect 5 star review on 29th June 2023

FibreGlassDirect 5 star review on 22nd April 2023

FibreGlassDirect 5 star review on 27th February 2023

FibreGlassDirect 5 star review on 26th February 2023

32

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to deal with”

Posted 11 months ago

“I’m in the process of building a raised block koi pond, because costs have spiralled I decided to undertake the fibreglassing myself. After searching suppliers I chose Fibreglass Direct using the online ordering portal, unfortunately although I believed I selected additional essential items aside from the dedicated ’pond’ kit, they weren’t included but were supplied quickly. Subsequently an alternative company quoted everything ordered at a lower rate which has put negative on what would have been a okay experience.”

Posted 11 months ago

“delivery got here great was handed over upside down, i have had to put the box out in the shed because of the smell of the chemicals. there is no sign of a spillage but these products need to be better sealed. i am lucky i have space outside for them.”

Posted 11 months ago

“Great products and had exactly what I needed for my pond. Had some problems ordering online but a quick phone call sorted it. Arrived to me down on the south coast in 2 days. Very happy with the service.”

Posted 1 year ago

“The Kit arrived promptly and the materials were of good quality. The accelerator bottle had leaked (it had been placed in a plastic bag suggesting this has happened before) and some of the content was lost which meant not enough to use all resin and matting. Instructions would have been useful. Easily obtained on line but just brief outline in kit would have saved time”

Posted 1 year ago

“Arrived in a timely fashion, haven't used it yet. Would be good to gave had an instruction sheet.”

Posted 1 year ago

“Internet order on time. What more can you ask for.”

Posted 1 year ago

“Excellent delivery. bit too quick, I wasn't ready. Thank you very good. Not used it yet.”

Posted 1 year ago

“Easy to use web site quick delivery of goods”

Posted 1 year ago

“Product information and explanation good, delivery on time, transportation cost a little high but all goods arrived well packed”

Posted 1 year ago

“quick efficient service”

Posted 1 year ago

“the products are excellent and the technical support is second to none. we have had a small issue with part of the delivery going missing in transit but hopefully this will be quick to be resolved/.”

Posted 1 year ago

“Proactive, left a message they got back to me within half an hour. Placed an order online for collection and I got a telephone call the next working day to tell me it was ready for collection. Next day I arrived at 9am and the order was waiting in reception. Very happy with service.”

Posted 1 year ago

“Delivered items quickly and everything as ordered”

Posted 1 year ago

“Kit was promptly delivered and contained most of what was required.”

Posted 1 year ago

“Delivery was fast and the materials were all there ,I had a problem with some trims being damaged but the problem was solved quick and hassel free will be using fiberglass direct for the foreseeable future”

Posted 1 year ago

“Took slightly longer to deliver than expected. But the product was delivered well packaged and as described”

Posted 1 year ago

“Products great but I wasn't able to get a delivery am or pm time ,however every time ice used Fibre Glass Direct there has never been a problem so I'm a happy customer . Chris Bannister Ecopoolfinishes Ltd”

Posted 1 year ago

“Order was dispatched promptly. Reason for 4* instead of 5 is because I feel the postage costs are dramatically higher than they need to be - I was charged £13 to ship a small 1kg tub. I run a business myself and post things on a daily basis - a 1kg small parcel definitely does not cost £13 in postage, no matter which courier you use.”

Posted 1 year ago

“Excellent products and the company's service is good. Shame that the courier they utilised couldn't find an obvious address, resulting in a (fortunately not problematic) delivery delay.”

Posted 1 year ago

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FibreGlassDirect is rated 4.5 based on 1,521 reviews