Home Bargains Reviews

Name: Home Bargains
Rating: 3.21

3.2 Rating 259 Reviews

54 %

of reviewers recommend Home Bargains

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3.2

Based on 259 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	Greater than 65%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5

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Home Bargains 1 star review on 25th September 2022

Paula

Home Bargains 1 star review on 30th July 2022

Chris

Home Bargains 1 star review on 18th December 2021

Jane Gallo

Anonymous

Anonymous // 01/01/2019

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“Hydraulic acid kit 7 day £1.99 on older skin amazing got rid of deep sleep lines.after 3 days thank you. Mary”

Helpful Report

Posted 2 years ago

“Bought a helium balloon for Mother's Day and it started to go down as soon as I got it home, it was a 31" one. Took it back and a manager said he couldn't do anything about it! How rude! This manager obviously has no customer skills. As the shop assistant wanted to refill it with helium. He said no! I shop in HB five days a week. I will certainly be complaining to head office.”

Helpful Report

Posted 2 years ago

“To my daughter and myself visited byrom St to do a bit of shopping when we came out my daughter noticed a mother duck and her ducklings they went under a car afraid that they would get Hurt, I went back in store and told one of the girls on the tills about this and she told one of the young men that worked there he came out as they couldn't get intouch with the owner of the car as mother and kids were hiding under neath he say that they went across the car park onto the grass verge to make sure they were safe we would both like to thank this young man for what he did ,plus we enjoyed shopping as well again thankyou to this young man we didn't get his name but he will know who I'm talking about again thankyou an appreciated shopper.”

Helpful Report

Posted 2 years ago

“Home bargains is okay for a lot of things, but some items are cheaper elsewhere. The main problem with them is that you purchase goods you like and on returning, the goods you want are not there. Sometimes it is weeks before the item you want is back on the shelf. I approached the manager about this and I was told that he has no control over what is delivered. I find this nuts. What is the point in having a manager if he cannot take control over his stock ? His job should be to take note of what is running low and he orders it accordingly. One crazy way to work if you ask me. It can be frustrating shopping here”

Helpful Report

Posted 2 years ago

“Your company only want to see positive reviews, the plattbridge store allow the homeless to congregate outside the store begging & causing a nuisance to its customers.”

Helpful Report

Posted 2 years ago

“I bought a hair mask( argan oil hair mask ) and when I opened it at home more than half of product was missing from the container. Can’t be bothered to take it back as it was very cheap but come on.. please check your product wasn’t tampered with when you buy it.”

Helpful Report

Posted 2 years ago

“The staff today could not do enough for me . I wanted a mattress and the sales girl in the Rebook store was hapoy to help, she asked a male on the shop floor could he get it for me, wow no hesitation he got the crate put the big box on opened a till for me, brought it out and helped me get it in the car. A big thankyou to all you staff for a pleasant trip to your store.”

Helpful Report

Posted 2 years ago

“I went in today, to H/B at Eton St, Hessle Road, hull.HU3 4BG. As always left bags in my car, so got a basket then realised it was going to be heavy and I spoke to a member of staff called Yvonne, said to her I wish I had got a trolley, with that she said wait here, I will go get you one, I was amazed, good old fashioned customer service, I felt I should say something about this, they deserve praise when its earned and she earned it, thank you, Yvonne, and thank you home bargains. Love the shop.”

Helpful Report

Posted 2 years ago

“I am a regular customer at Home Bargains Colchester. I love the bargains there are always brilliant bargains The customer service is very good and the store is always a joy to visit”

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Posted 2 years ago

“My disabled sister and I are always very thankful for the customer service we receive from a store member named Carol at the Boucher Road store in Belfast. Carol is very pleasant and understanding and helps pack our bags every week. She is the main reason I keep going back to this store. Thanks Carol!”

Helpful Report

Posted 2 years ago

“After shopping in this store two weeks ago , I said good morning to nine staff, not one repplied! I am currenty using a crutch after a broken leg so when i went to get some wood a kind assistant helped and even took it to the car., her name was Vicky. This is a great store and good prices, but the staff let it down. It costs nothing for positive regard. I know staff are busy but having formerly worked in a large store many years ago its normal and expected and makes customers feel valued and want to return .....”

Helpful Report

Posted 2 years ago

“awful staff. attention seekers are all the servants there. I came to pay to N1. at 11 am, no queues, no any other people only me. and the attention seeker servant, a man, instead of taking money from the customer ran away to the other servant and started talking about their life instead of the professional business. I tried to speak to a manager but it didn't come, I wasted my time and this awful shop didn't have any money.they have to replace the servants or this shop will be closed.”

Helpful Report

Posted 2 years ago

“Excellent service from Joseph, he was very polite ,he checked where the logs were as I couldn't see them ,then went and got a trolley,loaded 12 bags of logs into it for me ,assisted me though the checkout and loaded up my car , I told his manager I couldn't praisehim enough . A credit to your company WELL DONE HOMEBARGINS WATERLOOVILLE AND JOSEPH.”

Helpful Report

Posted 2 years ago

“Got to admit the manager at Retford Home Bargains is a very helpful and polite guy. We are well impressed with the Retford shop and all the friendly staff. The shop is spotless and well stocked. Looks great .Thankyou guys a pleasure to shop there.”

Helpful Report

Posted 2 years ago

“The Speke Liverpool Branch provide the best customer service I have experienced. I call the shop, as I live some distance and I am disabled, and they check if what I want to buy is available and they put it aside so my journey is not wasted. I am always pleased they don't give the impression either that it is a chore but, in these times, above and beyond. Had a first class experience today Wed 2nd Feb 2022 when I wanted two 12kg bags of peanuts. The staff are to be commended.”

Helpful Report

Posted 2 years ago

“Excellent customer service from Tracie and Liamm at Chesterfield they are Ambassadors for your store. Please thank them they always give 100 percent excellence and make the customer experience excellent.”

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Posted 2 years ago

“On entry to your Maghull store ( liverpool rd I think its called) , I couldn't find any wipes to clean my basket. A young girl called Molly noticed me and came over to see if I needed help. She was so polite and very helpful. She had a lovely friendly manner and is a credit to you.”

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Posted 2 years ago

“We went to the till at Home Bargain Forge st Crewe ,we were served by a girl called Diane E ,she had an amazing smile an so so polite and happy to help . Well done Diane E, 10/10 You do not always get a smile these days in shops ???????”

Helpful Report

Posted 2 years ago

“It's the ones at Denbigh store in the red shirts grey jackets really think they are something special I've seen them belittle other staff who are clearly BENITH them. The trouble is Home Bargains is famous for letting kids play at being grown ups just look at the management... And nothing will ever improve as long as the company values the dollar rather than the mental welfare of there staff.. Boycott all HB stores that will make the big boys sit up and listen...”

Helpful Report

Posted 2 years ago

“The management team continously treat the staff in what can only be described as bullying tactics. Unfortunately on every single occasion I have been to one of their stores I've witnessed this from what can only be described as children playing house wearing grey jackets. The management team never lead by example. I even saw a manager walking away from a staff member telling them that a shelf they were by needed cleaning as it was filthy. Why didn't the manager just do it there and then? Also they expect staff to empty a 6ft high cage to be emptied and on the shelf within 45mins and if it's not they're given a verbal warning”

Helpful Report

Posted 2 years ago

Home Bargains is rated 3.2 based on 259 reviews