Home Bargains have a Customer Happiness Grade of D. Customers love their prices and customer service but are unhappy with their delivery and refunds.
“
I bought rattan garden furniture for the price it is excellent quality and fast delivery well worth the money 5 stars from us
”
- Lorraine
“
Went to Speke Liverpool Danielle in cafe gave us excellent service the afternoon tea was delicious and was such a good price £1-99 I would definitely go back nothing was a trouble for Danielle so friendly Thankyou
”
- Elaine Hewitt
“
Such good value for money on branded items. I don’t buy toiletries from any other retailer. They can’t be beaten on price.
”
- Deborah Town
“
I paid £10 for Hermes (Every) delivery.
”
- ugne
“
Absolutely shocking quality of furniture and service. Of all the delivery services home bargins cpuld use they decided to use Hermes, the worst in the UK for delivering items damaged. 2 of the 3 items I ordered were damaged on delivery, and the third item was left outside in the rain as they all didn't arrive at the same time of day. Will be returning for a full refund.
”
- Daniel Martin
“
It's now a day later and too late to get flowers delivered for a reputable delivery company.
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- James
“
Over charged for 2 items on the same transaction! Then expect me to return to store for a refund when I live 40 minutes away!
”
- Anonymous
“
well, not finished until I figure a way to get a refund.
”
- Anonymous
“
Bought a paint roller did not get a receipt so checked out the item in the carpark only to find it not fit for purpose toke the item back in with in 5 mins and was refused a refund saying the product was not faulty which can clearly be seen in the photos The store manager Donna was very helpful
”
- Chris
“
Simon who works in the Droylsden store in Tameside Manchester has got amazing customer service skills.
”
- Maria Wilson
“
Today whilst at the Beacon Retail Park MK I was served by Kieran B. I’ve got a broken elbow and wrist and he was super helpful. Offering to put my shopping onto the conveyor belt and to pack my bags. He was very friendly and chatty. He has great customer service skills.
I did speak to the manager on shift because sometimes reviews on here don’t get back to the person themselves.
He just deserves a shout out and a massive thank you.
”
- Demi
“
Morecambe store. Excellent service especially from Nick and John. Went out of their way to help, Nick promised to get back with delivery information on items we where waiting for and she did so communication 5 star with friendly service.
”
- Colin Lister