“I would give no stars if it was possible. Despite their website stating they do not take payment until item is out for delivery, they debited my account the day I ordered and, five weeks later, I have still not received delivery.
I have tried to contact the company but with no success.
I would say do not use this Company”
“Went to my local Jysk in Bradford and chose garden chairs priced at £24 each. When I got to the till I was told they were now £30 each, a mistake had been made and the ticket hadn’t been changed. I told them that I wouldn’t pay £30, I would pay the ticket price of £24. I was told I could only have them at £30 and she quickly removed the £24 ticket before I could get a photo, saying it was human error. I understand they don’t have to sell at the ticketed price but it’s good customer service to do so. I also understand a fine of up to £5k can be imposed per wrong ticket if found by trading standards. So I could ave saved you £5k this morning Jysk and you could have displayed great service by honouring the price @ (£24 loss). Instead, you lost a customer for I will not shop with you again. A shame because I saw one or two things I liked.”
“Recently I moved from flat into a big house and should buy many things for a comfortable living. Decided to order some items from Jysk and every time I order something online delivery becomes a problem. I we ordered 3 times for last few months. First time I did online order and been waiting delivery half day but it haven't arrived, second time I received my parcel in horrible condition like someone been dancing on it, third time half of my order been missing and it took Jysk 18 days to deliver missing items. I also need to mention that for every home delivery i paid 5,99£ and amounts of my order were 100£+ every time. Looks like the problem is in Jysk UK management at least in North West region. Won't be ordering online again. Customer service is very polite and fast.Quality of products are good.”
“Very poor customer service i have tried over 30 times to call and complain. I have received 2 broken chairs and none of the cushions i ordered. I have emailed 5 times just a generic we are busy will get back to you soon 2 weeks later and 0 contact not good enough!!”