Lost Rockstar / Avora London Reviews

4.1 Rating 949 Reviews
76 %
of reviewers recommend Lost Rockstar / Avora London
4.1
Based on 949 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 65%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.7 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Lost Rockstar / Avora London Reviews
Visit Website

Email:

info@lostrockstar.co.uk

Write Your review

Tell us how Lost Rockstar / Avora London made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
worst experience. Order stopped at customs in Spain. Several e-mails sent to lost rockstar to find a solution and nothing at all. In the end, no order and no money. I will not buy in this store again and now that they are justified as they want, the reality is that I have nothing.
Helpful Report
Posted 2 years ago
Hey, Unfortunately we have no control over the local customs and with brexit, you must work with the customs office to release your order. We send all our packages with CN22 forms on the outer packaging to help local customs. Regards
Posted 2 years ago
waiting for the Comoros that I do to arrive, I am anxious for it to arrive I think it will be spectacular.
Helpful Report
Posted 2 years ago
a 1st class goods at great prices from a 6*++++++ seller will buy from this company again
Helpful Report
Posted 2 years ago
No reply or help from the company after a lost delivery
Helpful Report
Posted 2 years ago
Please see the below info regarding your tracking Delivered Your item was delivered on 15-07-2021. Tracking number: 2D048239900000003076E Service used: Royal Mail Parcels GPS Coordinates:51.7716031° N, -0.3161228° W Thank you.
Posted 2 years ago
Ordered 2nd July with expected delivery 7th delivery. Bull email about a tracking item, but purchase never received. Emailed with no reply and have requested claim with PayPal yet still no reply. Worst order in the history or orders. I want full refund and then to.never hear from this company again!!!
Helpful Report
Posted 2 years ago
I'm still waiting for my item I was told they were extremely busy and I should get a reply I've heard nothing and to make matters worse this is the first time I have ordered from you so until I receive my item I would say it's a very very poor service you have my money but I have no goods so that's my review Tony jones
Helpful Report
Posted 2 years ago
Hello Your item was delivered on 29-06-2021. Tracking number: 2D048239900000002F8A0 Service used: Royal Mail Parcels We've not had any communication with you on our email or facebook messenger but if you have any problems please do reach out :) Thanks
Posted 2 years ago
This is the second occassion i have used lost rockstar, item ordered was beyond expectation regarding quality,its was well packed and quick delivery, thank-you
Helpful Report
Posted 2 years ago
Hey Colin, We really appreciate your custom and look forward to serving you again in the future :)
Posted 2 years ago
Great customer service however after one wash following instructions the t-shirt is lob-sided and unshaped
Helpful Report
Posted 2 years ago
Thanks so much for the fab review. We do appreciate you taking the time to leave amazing feedback for our team.
Posted 2 years ago
People don't buy anything from them I did order 4 t-shirts, payed for them and they sent only one I did try contact them,but they never came back
Helpful Report
Posted 2 years ago
We are showing 4 items scanned when your parcel was packed Shipped with: Royal Mail Tracking number: 2D048239900000002C090 and delivered on 15-05-2021. If you have any issues please email us directly via the contact form on our website.
Posted 2 years ago
Good quality items and received good in reasonable time
Helpful Report
Posted 2 years ago
Thanks for taking the time to leave a review and we are pleased to hear you like the item you ordered.
Posted 2 years ago
Ordered 2 T-shirt’s,one turned up smelling of BO and the other was was tagged wrong so they sent wrong size. I emailed about a return and heard nothing then emailed complaints department and still heard nothing.this was 2.5 weeks ago and still heard nothing.very poor customer service and returns policy
Helpful Report
Posted 2 years ago
excellent, delivery came super quick even though i didnt select next day - magic! i dont know how they get their orders our so quick but i will deffo use again
Helpful Report
Posted 2 years ago
Thanks so much for taking the time to leave us an amazing review.
Posted 2 years ago
Amazing quality!
Lost Rockstar / Avora London 5 star review on 22nd June 2021
Helpful Report
Posted 2 years ago
Thank you for taking time out to leave a review! We are pleased you love the quality of your new jeans!
Posted 2 years ago
Superb choice excellent range great customer service wish I’d found earlier
Helpful Report
Posted 2 years ago
Hey Tony Thanks for the fab review! Now you know where we are we look forward to seeing you again soon!
Posted 2 years ago
Quality jeans but a bit too tight around the calf to my normal skinny jeans.
Helpful Report
Posted 2 years ago
Hey Victor, thanks for the largely positive review. We're always looking to provide the best fits on Jeans - any questions, drop us a line!
Posted 2 years ago
I'm in love with the cap i bought
Helpful Report
Posted 2 years ago
Hey Destiny Thanks so much for the fab review and we're glad you love your Avora London cap! Regards
Posted 2 years ago
Nice shop. Great clothes.
Helpful Report
Posted 2 years ago
Thanks Hristo for the amazing review!
Posted 2 years ago
FAULTLESS! arrived so quickly i was surprised at the quality and speed. Customer service was great, replied to my query instantly too :)
Helpful Report
Posted 2 years ago
Hey Vernen Thanks for the amazing review and we do hope to see you again soon :)
Posted 2 years ago
The worst services every i experienced
Helpful Report
Posted 2 years ago
Hello Alomgir Sorry to hear you had a less than perfect experience, we'd like to know more about the issue you had and we've reached out to you on the email address you gave us at checkout. We hope to hear from you soon.
Posted 2 years ago
Good range of clothing and fast delivery. Will be ordering again!
Helpful Report
Posted 2 years ago
Thank you for taking the time to leave us an amazing review! We are happy to have served you and welcome you back any time
Posted 2 years ago
Lost Rockstar / Avora London is rated 4.1 based on 949 reviews