Moteefe Reviews

Name: Moteefe
Address: Avenida Almirante Reis, 65, Piso, Lisboa
Rating: 4.19

4.2 Rating 2,556 Reviews

81 %

of reviewers recommend Moteefe

Company Reviews

Questions

Metrics

4.2

Based on 2,556 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	6 - 12 Hours
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

sellersupport@moteefe.com

Location:

Avenida Almirante Reis, 65, Piso
Lisboa
1150-011

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Moteefe 5 star review on 28th March 2021

Mirna Beri De La Cruz

Moteefe 5 star review on 24th March 2021

Ronf Animation Di Michael Vito Giuca

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prodotti buoni, qualità di stampa eccellente, spedizione veloce”

Helpful Report

Posted 3 years ago

“this is a scamming company ripping off hard working customers ,I ordered shirts in November 10th and still haven,t gotten it ,and they constantly lie about going to ship it. avoid this company . they should be shut down for good. i,m so sorry I ordered from them . I will get the attorney involved along with the better business bureau is involved .”

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Posted 5 years ago

“Sto ancora aspettando la felpa pagata e non ho ricevuto alcuna mail del corriere o chiamata Speriamo non sia una sola”

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Posted 3 years ago

“Ottimo servizio clienti, rapidità e assistenza”

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Posted 3 years ago

“Pessimo. Le taglie non corrispondono alle misure indicate. E inviano modelli e colori diversi da quelli ordinati.”

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Posted 3 years ago

“Delivery failed. Promised to sent replace. Wrong replacement (wrong name and language on shirt) received. Poor customer contact. Long waiting times for responses. Never again. Curious if I might ever get my money back.”

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Posted 3 years ago

“Super Abzocke! Geld kassiert, aber Paket nicht liefern. Einmal und nie wieder”

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Posted 4 years ago

“Payment and shipping worked without a problem. Product has extremely good quality.”

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Posted 4 years ago

“Poor quality material and unhelpful customer support. Save your money and do not order from this company.”

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Posted 4 years ago

“Two t shirts both XL completely different sizes. Pictures available if you want them Printing very poor blurred edges . Very disappointed how do I get my money back ?”

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Posted 5 years ago

“Ordered a Tshirt that turned out to be very poor quality.really thin material.I asked for a refund and heard nothing about my refund.I would not waste money buying from this company.”

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Posted 5 years ago

“I wish I would have read these reviews first. My women's medium is more like a child's medium. Cannot even wear the thing. So very disappointing!”

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Posted 5 years ago

“t-shirts are cheap and have no give. Adult sizes look like they are for kids. Any reputable company would offer an exchange or refund. Customer service gives you the same line...’all items are made to order and we don’t keep any items in stock and we don’t have an exchange facility’. I’m giving this review one star too many so I can warn others. Avoid this company and don’t waste your money!”

Helpful Report

Posted 5 years ago

“November 22, I ordered a Unisex Hoodie with a picture. I received a letter that the delivery date was from December 13 to December 17, there is no track number ... I didn’t wait for the package on December 26, I wrote a letter to them in support. January 3 Moteefe wrote to me that they sent again with the date of delivery from 10 to 14 January. On January 24th, I again wrote a letter of support - no reaction. On January 25, I tried to leave a claim through the form on the website and received an error Requester: my First Name and Last Name is suspended. I was banned! On the same day I opened a dispute on Pye Pal. I will wait another week, if there is no response from them, I will aggravate.”

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Posted 5 years ago

“Awful company, this expensive tee was way too small even though it was advertised at 2xl it is more like a medium, refused a refund on the grounds that the sizing is right but it sure as hell is not, it is more like a medium, what a waste of my money, avoid this company at all costs...”

Helpful Report

Posted 5 years ago

“I responded to an ad on Facebook which was selling an Adidas Volleyball sweatshirt. While all of my children play volleyball, rarely do we see apparel that says volleyball on it. I ordered a "unisex" Adidas volleyball hoodie for almost $50. When it arrived, I discovered that the brand of the sweatshirt is NOT Adidas, it was a very cheap screen print of the word Adidas that smelled like white paint on a very flimsy sweatshirt. Furthermore the "unisex" image was actually a girl volleyball player, not unisex. I emailed the company immediately and it took 6 weeks and about a dozen emails back and forth before they denied a refund and refused to let me return it. It's a scam. They also do Adidas and Nike. The quality is awful, the customer service is worse.”

Helpful Report

Posted 5 years ago

“this company took my order for 2 shirts and nevered shipped my order and kept my money. I now have the better business bureau is involved ,along with my bank. they took my money and refuses to make good on my order. avoid this scamming company from ripping other customers off. i,m so sorry I ordered from them. I orderedtheshirts on November 10th of 2018 for Christmas gifts ,and still haven,t gotten them. so wake up avoid this scamming company .”

Helpful Report

Posted 5 years ago

“I was so disappointed with the poor quality of the T shirt and the motif on the front. I spent a lot of time sending emails with photos etc. I wanted a refund but was refused. what a waste of time and money. the t shirts are not cheap and they keep repeating the same campaign..... so nothing unique about the design. I feel cheated. How I wish Id read the reviews below . I would have realised what kind of company you are . total rubbish!!! I want my refund on order 36799075. How dare you say you dont do refunds . !!”

Helpful Report

Posted 5 years ago

“I purchased a long sleeved tee shirt I saw advertised on Facebook. When it eventually arrived I was very disappointed with the quality of the tee shirt. The tee shirt was of poor quality as was the transfer they used on the front. In addition the sizing was very poor. I ordered a medium but the garment would hardly fit a ten year old. I emailed the company asking for a refund. They claim the tee shirt was made to order - highly unlikely and offered a different size. The main issue is that I am angry this company are charging £27 ( including p&p) for such a poor quality garment. E mails have now stopped after asking for a full refund. This is hardly good customer service. I am still determined to receive a refund and plan to go to Consumer Advise with this issue if it us not resolved soon.”

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Posted 5 years ago

“Company sent me the wrong size long sleeve t shirt, but presumed it was my fault. Unable to get a reply from emails. No other way of contact.”

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Posted 5 years ago

Moteefe is rated 4.2 based on 2,556 reviews