NewChic Reviews

3.6 Rating 4,871 Reviews
64 %
of reviewers recommend NewChic
3.6
Based on 4,871 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 64%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
2.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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NewChic 1 star review on 9th November 2022
Paul John
NewChic 1 star review on 9th November 2022
Paul John
NewChic 1 star review on 9th November 2022
Paul John
NewChic 5 star review on 23rd July 2022
Refund Money
NewChic 5 star review on 10th March 2021
David
NewChic 5 star review on 6th March 2021
Anonymous
NewChic 1 star review on 3rd March 2021
Anonymous
65
Anonymous
Anonymous  // 01/01/2019
I chose and order last year december.but, couldn't receive information and product until end of January. after that I ask to NewChic by e-mail, at that time I understand what happen for my order.when I made order that product was already sold out. if i don't try ask them,may be I just lost my money. you have to need inform to customer before he ask you. this time is ok, after I ask you, other staff was properly work then I got change new order and get product. but, I have waited until receive product for long time, around 2 month. It's no good service. Please be more careful, I don't want to same situation again.
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Posted 3 years ago
The item was described as a coat but was in fact a cardigan!
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Posted 3 years ago
Блуза не соответствует не размеру не материалу указанном в образце,не первый раз в этом убеждаюсь(((((
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Posted 3 years ago
Return was not satisfactory, becouse of the cost to return to China. Once you buy, you have to retain the product although it didn't fit you.
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Posted 3 years ago
It's not same as the picture
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Posted 3 years ago
No se corresponde la prenda de la foto con la que me llego a casa. Mala calidad del tejido, el estampado no tiene nada que ver con el que parece que es en la foto.
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Posted 3 years ago
La matière du sweat n est pas conforme. Ce n est que du polyesther sans le moindre coton, contrairement à la description... et du coup le toucher ne me plaît pas et l aspect n est pas celui attendu ! Très très déçue !
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Posted 3 years ago
Ordered 4xl going by the size chart, it was way too small , I measured it and it was the equivalent of a large according to their size chart, I settled for half the value as the return costs would have meant I'd get no refund.
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Posted 3 years ago
The quality wasn't what I expected. Sizes were wrong because they were not Australian sizes, 12,14.16, 18 etc. Overall very disappointed and waste of money. Sorry..
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Posted 3 years ago
It took from Dec. 19th when I made my purchase till the 1st week in March for delivery. This will prevent me from making further purchases.
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Posted 3 years ago
It tooks so long to receive my order, and after all this waiting one of my items was out of stock so I didn't receive it till now. Add to that sizes was bigger than I thought it would be.
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Posted 3 years ago
Took over a month to receive the order
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Posted 3 years ago
Todos los productos, principalmente los guantes que se rompieron en menos de una semana. No creo que vuelva a comprar
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Posted 3 years ago
Took ages to arrive and it was rubbish and not what I ordeed
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Posted 3 years ago
Recieved the shoes and they were measured incorrectly. Called for satisfaction and the NewChik representative said they would only refund 1/2 the price. I protested and after a while they said they would refund all the purchase price, but not the tax or other costs. It has been one month and I have not received a penny of refund. Never wilI I purchase from NewChik again nor will I recommend their service to another person.
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Posted 3 years ago
It took six weeks to receive my order. And the quality of shoes were not worth 30$'s; to speak realistically, they are probably only worth 10$'s.
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Posted 3 years ago
המוצר גרוע נקרע לאחר שלושה ימים בלבד ולאחר שבועיים גם הדבק יצא לא נהניתי מהם - השלכתי אותם לאחר שבועיים....
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Posted 3 years ago
Les photos et les descriptions alléchantes ne suffisent pas... Une chaussure mentionnée comme étant en cuir et ne l'étant nullement c'est considéré en France comme étant de la publicité mensongère et donc en infraction avec la loi. Vous pouvez répondre ce que vous voulez... ,cela ne vous dédouane en aucun cas, les biens vendus étant galvaudés. Quant au confort de ces chaussures :aucun problème si vous ne marchez que quelques mètres par jour maximum...Sinon mettez vraiment des semelles épaisses et de qualité pour compenser l'extrême dureté et minceur d'une semelle inexistante. AFFLIGEANT!!!! Et de toute façon , ne comptez pas sur une durabilité de la godasse.HONTEUX!!!
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Posted 3 years ago
Hice el pedido en enero 2021. Zapatillas negras y rojas. Llegaron solamente las negras pero la talla no correspondía a la medida en cm del pie que elegí. Me comuniqué por chat y dije que cuando enviaran las rojas cambiaran la talla por 8. Hoy llegaron finalmente y enviaron blancas talla 10.
NewChic 1 star review on 3rd March 2021 NewChic 1 star review on 3rd March 2021
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Posted 3 years ago
Size of the jackets was to small. Did not like the refund policy. I will not order from your company again.
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Posted 3 years ago
NewChic is rated 3.6 based on 4,871 reviews