NewChic Reviews

3.6 Rating 4,871 Reviews
64 %
of reviewers recommend NewChic
3.6
Based on 4,871 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 64%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
2.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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NewChic 1 star review on 9th November 2022
Paul John
NewChic 1 star review on 9th November 2022
Paul John
NewChic 1 star review on 9th November 2022
Paul John
NewChic 5 star review on 23rd July 2022
Refund Money
NewChic 5 star review on 10th March 2021
David
NewChic 5 star review on 6th March 2021
Anonymous
NewChic 1 star review on 3rd March 2021
Anonymous
65
Anonymous
Anonymous  // 01/01/2019
I order size 17.5 which is uk xl but the sizes i received is very small i can't even wear any of it.
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Posted 3 years ago
.........aa
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Posted 3 years ago
After 1 day use the product leather is destroyed.
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Posted 3 years ago
The dress I received was different to the picture
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Posted 3 years ago
My size in uk is 17.5 which is xL. I ordered for eight Xl and none of it fits me. May be i should have ordered for xxL. Now i don't know what to do with it.
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Posted 3 years ago
Lieferzeit Katastrophe ganze 7 Wochen, Kundenservice nicht hilfreich. never again
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Posted 3 years ago
aucune correspondance de taille attention!!!!!
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Posted 3 years ago
The proposed items on the pictures was a complete scam! I received low quality items that was not equal to the amount I paid. Dissatisfaction on the scale of 100/100!! Please ensure quality products as promise. This is a big joke!
NewChic 1 star review on 28th February 2021
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Posted 3 years ago
The inner lining was torn from the outer front!
NewChic 1 star review on 27th February 2021
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Posted 3 years ago
was very pleased. It is what I wanted.
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Posted 3 years ago
The garment was awful, the fit was horrible and the size was no where correct even tho I used their size guide
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Posted 3 years ago
it took more than a month for my package which was meant to be a birthday present to arrive.
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Posted 3 years ago
I have tried twice to explain to customer service that dress did not look like picture, disappointed it was poor quality as well. They just send email sorry it's damaged was packaging damaged ?? I will never recommend you or buy again as you obviously do not value customers.
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Posted 3 years ago
way too small - very sad
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Posted 3 years ago
Size for the underwear way too small as well as the T-shirts way too small the weather was ok for size but not exactly what i saw on the website very disappointed
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Posted 3 years ago
The size is completely wrong! Though I chose it according to your size chart in your website. The yellow dress is several sizes smaller! It is almost transparent and the color of the sleeves doesn't match the dress color at all! The order is a complete disappointment. I've been waiting for this order for ages and now I have to return it.
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Posted 3 years ago
I need to change my order for another one-how are I proceed Tanks Roser 30874790
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Posted 3 years ago
I ordered a pair of shoes. Near the expected delivery date, no information was updated on the tracking process. I proactively send a message to the chat box and knew that my color was sold out. So I had to change to another color which led to late delivery. My product was badly packaged. It was wrapped in a torn plastic. It even did not put in a carton box.
NewChic 1 star review on 24th February 2021 NewChic 1 star review on 24th February 2021 NewChic 1 star review on 24th February 2021
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Posted 3 years ago
No era lo que esperaba y se anunciaba, vino el abrigo todo arrugado y envasado al vacío, y la calidad deja mucho que desear, no volveré a comprar.
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Posted 3 years ago
It was the wrong item
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Posted 3 years ago
NewChic is rated 3.6 based on 4,871 reviews