NewChic Reviews

3.6 Rating 4,871 Reviews
64 %
of reviewers recommend NewChic
3.6
Based on 4,871 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 64%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
2.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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NewChic 1 star review on 9th November 2022
Paul John
NewChic 1 star review on 9th November 2022
Paul John
NewChic 1 star review on 9th November 2022
Paul John
NewChic 5 star review on 23rd July 2022
Refund Money
NewChic 5 star review on 10th March 2021
David
NewChic 5 star review on 6th March 2021
Anonymous
NewChic 1 star review on 3rd March 2021
Anonymous
65
Anonymous
Anonymous  // 01/01/2019
1
Paul John
I also have a little history I placed an order for a shirt and a pair of pants on 01.10, unfortunately they were not in stock and I did not receive the immediate information that these, or as I found out later, one of the products is not in stock, and To be honest, I don't understand why the products that are not in stock at the moment appear on the website, anyway, let's say, as it was my first order, I didn't know that before ordering you have to verify that the product is in stock, which I think absurd, and as a first buyer the situation is very confusing, let's get over it anyway, and so, a month had to pass after which Sami split the order and deliver it in separate deliveries, as a delivery term of 15-20 days and as a rule after placing the order for 48 hours to be delivered, the one I already have 9 days and it shows me that it is in process, for the second order, having weekly discussions and promising that the stocks will be fulfilled in the following days and so on another 3 weeks have passed ini, after which I already lost my patience and asked for it to be changed, and I still have 2 more weeks in which still nothing happens. When asked what the solution to this problem will be, the offer is a 20% discount on the next purchase, which will certainly not be available again. The idea of ​​ordering can be clothes for a specific event or for some wardrobe changes, maybe due to the outside season, but when you receive a simple order of a shirt and some pants, in periods of approximately 3 months, you certainly don't want to do it again shopping . so as not to tell the client that it is a short story, my account, attached is the number of the entire order. P.S. besides all this, I hope that the quality is appropriate for the price, because if not, I will be even more upset.
NewChic 1 star review on 9th November 2022 NewChic 1 star review on 9th November 2022 NewChic 1 star review on 9th November 2022
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Posted 1 year ago
5
Refund Money
customer care number +91 964.124.2105.. All problem solve any time complaint just in... customer care number +91 964.124.2105.. All problem solve any ...
NewChic 5 star review on 23rd July 2022
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Posted 1 year ago
5
David
Thanks love my order
NewChic 5 star review on 10th March 2021
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Posted 3 years ago
5
Verified Reviewer
It is very good!
NewChic 5 star review on 6th March 2021
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Posted 3 years ago
1
Verified Reviewer
Hice el pedido en enero 2021. Zapatillas negras y rojas. Llegaron solamente las negras pero la talla no correspondía a la medida en cm del pie que elegí. Me comuniqué por chat y dije que cuando enviaran las rojas cambiaran la talla por 8. Hoy llegaron finalmente y enviaron blancas talla 10.
NewChic 1 star review on 3rd March 2021 NewChic 1 star review on 3rd March 2021
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Posted 3 years ago
5
Unverified Reviewer
Awesome quality. So cute.
NewChic 5 star review on 28th February 2021
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Posted 3 years ago
4
Ekaterina Makarenko
All OK, except the colour of the hoody I ordered. I thought it would be just like on the page of the product, and it appeared to be bottle-green. That's ok with me, but at first I was bit disappointed. Also the size. I asked for 2XL (seems to me) and I received hardly L. Strangely, however, it fits ok. But I will pay more attention to the size next time and will choose the biggest. Anyway, thanks)
NewChic 4 star review on 28th February 2021
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Posted 3 years ago
1
Joseph Cyril Lao
The proposed items on the pictures was a complete scam! I received low quality items that was not equal to the amount I paid. Dissatisfaction on the scale of 100/100!! Please ensure quality products as promise. This is a big joke!
NewChic 1 star review on 28th February 2021
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Posted 3 years ago
1
Nawar
The inner lining was torn from the outer front!
NewChic 1 star review on 27th February 2021
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Posted 3 years ago
5
Verified Reviewer
Great product at a great price - I bought this product as one of NewChic's one off discounts. Very comfortable underwear, which hold well in the right places. Sexy and fun and no ride up. There was a slight delay with supplying this colour, but the communication regarding delivery was excellent.
NewChic 5 star review on 25th February 2021 NewChic 5 star review on 25th February 2021
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Posted 3 years ago
5
Ivannessa
Thanks for your excellent service 😊
NewChic 5 star review on 24th February 2021 NewChic 5 star review on 24th February 2021 NewChic 5 star review on 24th February 2021
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Posted 3 years ago
1
Adin
I ordered a pair of shoes. Near the expected delivery date, no information was updated on the tracking process. I proactively send a message to the chat box and knew that my color was sold out. So I had to change to another color which led to late delivery. My product was badly packaged. It was wrapped in a torn plastic. It even did not put in a carton box.
NewChic 1 star review on 24th February 2021 NewChic 1 star review on 24th February 2021 NewChic 1 star review on 24th February 2021
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Posted 3 years ago
5
Harrison
Hoodie material is stretchy and silky, good sizing, pattern looks awesome in real life. Very happy with this purchase.
NewChic 5 star review on 22nd February 2021 NewChic 5 star review on 22nd February 2021
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Posted 3 years ago
5
Verified Reviewer
Love the boxers!
NewChic 5 star review on 20th February 2021
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Posted 3 years ago
5
JOSE MORENO DIAZ
PERFECTO: excelente calidad/precio. He comprado varios productos y todos concuerdan con la descripción. Al principio sufrí un poco por la tardanza del envío, pero ha llegado todo en prefectas condiciones. He realizado 2 nuevos pedidos. MUY RECOMENDABLE
NewChic 5 star review on 14th February 2021
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Posted 3 years ago
5
Ruth Hermosillo
I LOVE MY NEW BAG AND MY NEW SHOES, I FEEL LIKE I HAVE TO WAIT A LOT OF TIME, BUT IT WAS WORTH THE WAIT.
NewChic 5 star review on 30th January 2021 NewChic 5 star review on 30th January 2021
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Posted 3 years ago
5
Sizwe Tyaliti
Excellent work
NewChic 5 star review on 29th January 2021
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Posted 3 years ago
5
Zanab Baker
I'm very happy with the product and it fits well.
NewChic 5 star review on 25th January 2021
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Posted 3 years ago
1
Alberto From Mexico
Measures on description do not correspond to the real product. I asked a bag, which was 1/5 smaller than promised. So I asked for refund. They only refund the prices of the merchandise, not the mailing cost, nor the turning back fee.
NewChic 1 star review on 19th January 2021 NewChic 1 star review on 19th January 2021
Helpful Report
Posted 3 years ago
1
Unverified Reviewer
I bought a cardigan, but it was a defective item with the inner cloth in one pocket not attached and the cotton sticking out. I can't trust you.
NewChic 1 star review on 14th January 2021
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Posted 3 years ago
4
Duncan
A bit bigger than expected, but we both love the picture looking like one of our cats on the front.
NewChic 4 star review on 2nd January 2021
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Posted 3 years ago
5
Unverified Reviewer
Sehr netter Kontakt. Schnelle Abwicklung, super! Gerne wieder und sehr zu empfehlen!!
NewChic 5 star review on 14th December 2020
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Posted 3 years ago
5
Rahul Khan
newchic customer care number 07318828155newchic customer care number 07318828155newchic customer care number 07318828155 newchic customer care number 07318828155
NewChic 5 star review on 12th December 2020
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Posted 3 years ago
5
Newchic Customer Care Number 07318828155
newchic customer care number 07318828155 newchic customer care number 07318828155 newchic customer care number 07318828155
NewChic 5 star review on 12th December 2020
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Posted 3 years ago
5
Martin Clift
Very Happy with the service and will be using NewChic in the future
NewChic 5 star review on 11th December 2020
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Posted 3 years ago
1
Fred
Received 2 teeth brush instead of 8... misleading advertising. Never come back here again. Paid the price of more than 8 teethbrush on other websites, to get only 2...
NewChic 1 star review on 8th December 2020
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Posted 3 years ago
5
Nora Ross
NewChic is a serious responsable platform online. Complete info about each item. Excellent delivery. Excellent customer service.I highly recommend it.
NewChic 5 star review on 6th December 2020
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Posted 3 years ago
3
Alena L
Delivery and prices are ok But the size of these “biny”-hats is so small, like for child(( it is small even for my 54-size. Please, pay attention for pattern’s and construction’s mistakes: 1) big elastic belt behind the head is attached wrong (it should lie down in parallel of the head, but not dig into skin); 2) The round notch on the back should be rather below not on the top of the head: Color, tissue and applique are ok
NewChic 3 star review on 2nd December 2020 NewChic 3 star review on 2nd December 2020
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Posted 3 years ago
4
Françoise PAILLARD
J'ai effectué trois commandes sur votre site. Satisfaite de mes commandes mais les prix indiqués augmentent au moment du paiement. J'ai passé une deuxième commande du même article et malgré un coupon de réduction j'ai payé ma commande au même prix.....ce sera certainement ma dernière commande. Dommage !
NewChic 4 star review on 28th November 2020
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Posted 3 years ago
5
Robert
Parfait J’appréhendais de passer commande au vue de certains commentaires négatifs, mais finalement je ne regrette absolument pas mon achat. Tout s'est très bien passé, le paiement par paypal, l'expédition immédiate et la livraison 13 jours après, le suivi de commande via le lien dans le mail de confirmation est très bien également. Les chaussures, très jolies, sont conformes à la description et la taille EU correspond réellement à notre taille FR.Aucune mauvaise surprise, bien au contraire. Rapidité et efficacité.
NewChic 5 star review on 24th November 2020
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Posted 3 years ago
NewChic is rated 3.6 based on 4,871 reviews