www.oils4life.co.uk Reviews

3.9 Rating 9 Reviews
67 %
of reviewers recommend www.oils4life.co.uk

Write Your review

Tell us how www.oils4life.co.uk made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Anonymous
Anonymous  // 01/01/2019
I couldn't recommend Dale and all team enough! Dale is very professional and great at what he does, his products are of the highest quality. I'm very satisfied! Strongly recomend!
Helpful Report
Posted 2 years ago
I have been a customer of ois4life for many years and always received great service from them. They have good quality aromatherapy products and their prices are fair. All-round a great family business that has my full support. Thank you
Helpful Report
Posted 2 years ago
Have ordered many times online for my personal use and I am always very happy with my order quality and always packed well/dispatched quickly. I can't comment on customer service as I have never had need to contact them. The only thing I would suggest is maybe free samples in larger orders or for regular customers or some sort of loyalty deal for returning customers.
Helpful Report
Posted 3 years ago
We've been customers of Oils4Life.co.uk since 2017. Initially we found Oils4Life.co.uk prices to be attractive. We bought several orders from them over the years and sometimes had problems. However, during this time, we have noticed that Oils4Life.co.uk prices for many organic essential oils, have increased dramatically. In some cases, they are double what they used to be in 2017, which is why we buy far less now. Unfortunately Oils4Life.co.uk customer service leaves much to be desired, in our experience anyway. Don't expect a prompt response and expect to follow up, to get an answer. Recently we sent an email, making constructive suggestions about Oils4Life.co.uk high shipping costs and prices generally. We had to wait TWO WEEKS for a reply and that only after we had followed up. The same has happened in the past as well, with other problems, such as bottles leaking, delivery not received etc. We received a brusk response from Oils4Life.co.uk management and they told us, after a couple of email exchanges: "Product pricing and shipping charges are not your concern – you either want to buy from Oils4life or you don’t – I have no concern either way. If you are getting better customer service/support elsewhere then I would encourage you (in fact I insist!) you buy from them point forward." This is an absolute first for us. No company or individual has ever written that to us. What kind of "customer service" is this? We were shocked by these comments, in particular as we have spent a lot of time in the past, to email and share many constructive comments and suggestions, particularly in 2017, with their dysfunctional web site at the time! And this is the appreciation we receive! Clearly Oils4Life.co.uk must feel that they too much business, if they can write such comments to loyal and helpful customers such as us.
Helpful Report
Posted 3 years ago
Lovely products, carefully packed
Helpful Report
Posted 4 years ago
The receptionist needs to be more polite to her customers. Very rude in my opinion
Helpful Report
Posted 4 years ago
Great from a delivery point of view - rubbish at sorting a problem. I have done EO's for over 14 year I know what I am doing. Spent £500 and they wouldn't sort a £35 oil we had a problem with. In it's self not a problem as I was really trying to advise them it had a problem. It was all my fault apparently and they only have a 14 day warranty. 'Don't know what you did my love, but we have never had a problem before.' No neither have I that's why I am telling you. Back to my old supplier - in 14 years I never had an oil go solid.
Helpful Report
Posted 5 years ago
This firm do a superb range of products from Organic essential oils, soaps, and base oils, through to some of the packaging you may want to use. Delivery is prompt, and they are very good value for money.
Helpful Report
Posted 5 years ago
Quick service. Oils are beautiful. Prices are competative. The site is easy to read. I have used a few times and akways been satisfied with the product and deluvery times.
Helpful Report
Posted 5 years ago
www.oils4life.co.uk is rated 3.9 based on 9 reviews