QVC UK Reviews

2.6 Rating 150 Reviews
37 %
of reviewers recommend QVC UK
2.6
Based on 150 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 44%
Accurate And Undamaged Orders
Greater than 81%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
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QVC UK 1 star review on 1st March 2024
Linda Loveridge
QVC UK 1 star review on 7th October 2022
Pip
Anonymous
Anonymous  // 01/01/2019
I like Ruth Langsford, but her QVC clothing is grossly overpriced, and the same styles can be bought for half the cost, in a high street shop.
Helpful Report
Posted 1 year ago
We have bought many times from qvc but have now stopped watching as its about time some of the presenters lived in the real world they talk like everyone are millionaires allways stating people are ordering 2 or 3 of the same item as though money is endless when you're struggling with how things are you don't want it ramming down your throat what the presenters have and making out like they have everything it's not something you want to hear especially debbie flint and Jill Frank's Mrs bragger
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Posted 1 year ago
brilliant presenters that can sell rubbish also ruth langsfords clothes are made in china, ruth you are just selling your labels getting rich on the consumer
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Posted 1 year ago
Alison young is an offensive ammasdor for any products she is overweight opportunistic and bad for QVC I have not brought products because of her attitude her voice is terrible and her appearance is offensive
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Posted 1 year ago
Jill Franks. Why would anyone want to buy beauty products when she is presenting. She talks over people and tells us how she uses everything, however, if she uses all of the products that she claims she does then sorry Jill, you're not all that and your claw like hands put me off any hand products. Fair play though, she thinks that she's gorgeous. 😂
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Posted 1 year ago
Since cv19 everything has gone to pot! Presenters’ ignorance and poor use of English aside eg ‘fabrication’ used instead of fabric (!!!!), they used to be okay. I was always wary of their inflated postage costs, which often made a product the same, or often more expensive than elsewhere! Recently though there is NO available contact at all!! Ordered three items and only one has appeared on my account, the other two have been deleted despite order confirmations!!! I think the money was taken at the same time too!! Be very wary, they are a little naughty as they pretend to befriend the lonely but I think they prey on the elderly, disabled and lonely - at the end of the day they are just pushy sales people ESPECIALLY Debbie Flint who is more like a pushy market trader!
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Posted 3 years ago
We have ordered many items from qvc it's not the goods that are the problem it's the presenters debbie flint chloe and Jill Frank's allways proffece to use every product they are talking about and then follow it up that people are multi buying it's not very good when people are struggling so much they need to start living in the real world
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Posted 1 year ago
Just received velour pyjamas from cozee home range. Very disappointed in the quality. Colour very poor, supposed to be navy, it isn't, waist band very thick elastic, bulky and tight. Sleeves too short. Everything about them nothing like shown on tv. Cheap and nasty product. Can't even be bothered to send them back,will give to charity shop instead. Last time I buy clothing from QVC, no more chances, learnt my lesson now.
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Posted 1 year ago
They are very over priced. I have Skechers trainers from M&M at half the price QVC are charging. They are so expensive compared to others and they should be regulated. And the sales team on the show omg they're so fake.
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Posted 1 year ago
I have been a QVC loyal customer for 20 years +, being a shopper for deals TSV range and also easy-payments which are affordable to manage. This year Oct/Nov 2021, my hand-bag was stolen £6,000 taken from my debit/credit cards, I had informed QVC. Also 1-payment of £22 apparently was missing- which the card which was being reviewed by Fraud dept everything to detail I kept QVC-finance department on board. Who also allowed me to still shop & make purchases during this Christmas period. Today I received a shocking email, after work. QVC will be taking me to court for £22, if I do not pay within 7-days. This type of scare mongering has to be taken seriously especially for long-term shoppers who have paid all amounts of purchases items I understand this was pending, which I have said to QVC several occasions have not worn these boots can I return costed me £127. I thought were a bargain, however now when I search items which are on QVC-channel lots of items are double the price. Each item separately postage charged. If any new customers or previous customers, please don’t buy from this shopping channel. They are totally rip-off merchants and prey on older 50+ women who remain busy and during evenings watch these channels and pay for goods well over the original price. QVC have No customer loyalty or satisfaction of their services to customers
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Posted 2 years ago
really bad after sales service, never get back in contact , dont care about issues. delivery costs are stupid, also most things can be found cheaper elswhere
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Posted 2 years ago
I, after some period of time, decided to post about a presenter that I have to switch over from. Lo and behold there was already a similar comment online. Jill Franks. Please tell her to stop rambling about herself and spending time talking to people on the gallery or the floor. Its so rude and if she was presenting goods that were mine, she wastes so much time on her inane comments rather than promoting the item that I would not sell through qvcuk. I literally have to change channels. I have been a loyal customer with QVC for many years and when someone that age keeps on and on about how "girly" they are and talking completely over the other presenter all the time - its totally unprofessional.
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Posted 4 months ago
Get new presenters . Jill Frank's is so up her own !!!! It's cringe worthy.
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Posted 7 months ago
Please tell Julia to get her hair cut, at least to the shoulders,heavily coloured too dark, very ageing.Please calm Chloe down acts like a market trader.Ruth and Jaqui horrendous on together, childish, and we dont want to listen to customers messages,when they are ill, on holiday,sending photos of dogs, kids etc.Very un proffesional now, as 2 people on usually talki ng over each other.
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Posted 1 year ago
Have had two items of Ruth Langford clothing I must say I am very disappointed. One purchase was a jumper which had a fault in it and gone a bit baggy at the bottom hadn’t worn it much also hadn’t noticed fault which was at the front until a friend said had about it, didn’t send it back as gone past the date of return. Second was black jeans they collect ever bit of fluff imaginable, now in the charity bag. won’t buy her fashion again very over priced 🙁
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Posted 1 year ago
Always have good service but my beef is please to perhaps get some new young presenters who just describe the products and are anonymous . A new wave please.
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Posted 1 year ago
What has happened to QVC cheap prints I am sick to death of seeing animal prints,zig zags cheap patterns Kim and co are so overpriced as is most of your fashion brands over £45 for a cheap jersey with postage on top styles and fabric you could buy on a market stall celebs now into everthing from candles to fashion again overpriced more money into their bank accounts Cuddl Duds used to be OK now really awful animal prints on everything, cheap fabrics , presenters talk about buying more of the same items in different colours a disgrace we have a cost of living crises don't QVC get it ?why oh why can't QVC buyers just find plain clothes that are stylish and well priced instead of choosing overpriced brands with cheap prints going downhill fast you will not retain customer loyalty the way you are going
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Posted 1 year ago
A woman named Donna (said they don't reveal their surnames) phoned me today from QVC UK and said I had removed the toothbrushes from the unit before returning. I told her I had not, and she said my account would be suspended for 28 days, so I agreed to pay £60 as I buy a lot from QVC UK and can't get out to shop due to my age and health. However, Donna said my account would still be suspended for 28 days, so I said then I wouldn't pay the £60, and she said, as you have already agreed to the payment, we will still take the money from your account. This woman upset me very much; I felt she was calling me a liar and a thief. I have been a customer of QVC UK for around 15 years and have spent fortunes with them during this time. I feel I was being catfished
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Posted 2 years ago
I have to agree about Ruth and the ‘jokes ‘ you do get bored with the nonsense . The clothes are dull and not very interesting .Reading a presenter’s blogs ; I wonder why this one person still wants to tell us about her life , surely we all crave privacy ,!Apart from all of this , I still rate QVC highly!
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Posted 3 months ago
I occasionally watch Ruth Langsfords clothing shows just to laugh myself silly at the ridiculously high prices for what is essentially a load of tat!....who in their right minds would buy any of it?
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Posted 3 months ago
QVC UK is rated 2.6 based on 150 reviews