Sherwood Lighting Ltd Reviews

4.7 Rating 827 Reviews
A-
Happiness Grade

Sherwood Lighting Ltd have a Customer Happiness Grade of A-. Customers love their prices, delivery and customer service but are unhappy with their refunds.

A

Price - Excellent

98.82%
Industry Average
Very happy with the service and price.
- Sylvia Allen
Good quality product at reasonable price.
- Guest
Excellent service, excellent price, quality product, arrived in a week well wrapped for the journey. Thank You
- Ann Dickinson
A

Delivery - Fast

91.98%
Industry Average
Ordered quite a few lights. I haven't opened all the boxes yet but so far all good. Would have like to have been able to track the delivery a little better but apart from that I am happy with the service I have received.
- Sarah L Prime
Great product, quick delivery good communications.
- Anonymous
Have ordered lots from Sherwood in the past. Efficient ordering online and usually the most competitively priced. Delivery usually within the week.
- Guest
D

Refunds - Average

50.00%
Industry Average
I was then fobbed off several times when trying to get a refund and had to threaten to come into the shop personally with my card to get a refund before they finally processed it.
- Jon Dunnington
ligt arrived in good time but when it wasn't quite right I sent back as received and its taken over 5 weeks and still no refund.
- Anonymous
As of today, 23rd February 2018, I still await the refund! All my telephone and email communications have been ignored, so I have initiated an online county court claims procedure.
- Guest
96.50%
Industry Average
Ordered quite a few lights. I haven't opened all the boxes yet but so far all good. Would have like to have been able to track the delivery a little better but apart from that I am happy with the service I have received.
- Sarah L Prime
Very happy with the lights, and the efficient service.
- Anonymous
Very happy with the service and price.
- Sylvia Allen