Sherwood Lighting Ltd have a Customer Happiness Grade of A-. Customers love their prices, delivery and customer service but are unhappy with their refunds.
“
Very happy with the service and price.
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- Sylvia Allen
“
Good quality product at reasonable price.
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- Guest
“
Excellent service, excellent price, quality product, arrived in a week well wrapped for the journey. Thank You
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- Ann Dickinson
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Ordered quite a few lights. I haven't opened all the boxes yet but so far all good. Would have like to have been able to track the delivery a little better but apart from that I am happy with the service I have received.
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- Sarah L Prime
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Great product, quick delivery good communications.
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- Anonymous
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Have ordered lots from Sherwood in the past. Efficient ordering online and usually the most competitively priced. Delivery usually within the week.
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- Guest
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I was then fobbed off several times when trying to get a refund and had to threaten to come into the shop personally with my card to get a refund before they finally processed it.
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- Jon Dunnington
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ligt arrived in good time but when it wasn't quite right I sent back as received and its taken over 5 weeks and still no refund.
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- Anonymous
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As of today, 23rd February 2018, I still await the refund! All my telephone and email communications have been ignored, so I have initiated an online county court claims procedure.
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- Guest
“
Ordered quite a few lights. I haven't opened all the boxes yet but so far all good. Would have like to have been able to track the delivery a little better but apart from that I am happy with the service I have received.
”
- Sarah L Prime
“
Very happy with the lights, and the efficient service.
”
- Anonymous
“
Very happy with the service and price.
”
- Sylvia Allen