Soufeel Reviews

Name: Soufeel
Rating: 3.58

3.6 Rating 762 Reviews

64 %

of reviewers recommend Soufeel

Company Reviews

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Metrics

3.6

Based on 762 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours

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8615114560352

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Soufeel 5 star review on 15th September 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered name necklace just perfect and great customer service”

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Posted 3 weeks ago

“Received my ring very promptly. Very happy with the product. Had a query after ordering and experienced very prompt efficient service.”

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Posted 3 months ago

““I recently purchased two different bracelets from Soufeel and I couldn’t be happier with my online shopping experience. Their website was user-friendly, making it easy to find the perfect item. The checkout process was smooth, and I received my order promptly. The bracelets arrived in excellent condition, exactly as described on their website. I’m thrilled with the quality and will definitely shop at Soufeel again in the future. Highly recommended!””

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Posted 4 months ago

“Very happy. I was worried the delivery wouldn't come in time for when I needed it, however it arrived 2 days earlier than the expected delivery date. I contacted namenecklace Via email in regards to the expected delivery and spoke to a lady called Demi, she was polite, and gave clear communication and fast responses which was so helpful. Thank you. I am excited to give this necklace to whom I am gifting it too. The photo and writing engravment is just as described when ordering.”

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Posted 5 months ago

“came quicker then i expected good quality fair price”

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Posted 6 months ago

“Came on time and product is as exactly as I ordered very haply”

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Posted 7 months ago

“I bought a watch for my friend's birthday of his late mum and he was so grateful and appreciated it. It meant so much. Thank you for your amazing customer service also and for the amazing watch. It looks beautiful x ophi”

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Posted 7 months ago

“I made a mistake with the song and contacted the customer service same day, really nice employee helped me and got the problem solved right away. I got a prompt resolution. Really happy.”

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Posted 7 months ago

“My dad loved the photo wallet, brought a tear to his eye! Very cute gift”

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Posted 7 months ago

“Turned out perfectly! Delivery was faster than expected too!”

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Posted 7 months ago

“I bought this for my granddaughter, as it was her last day at primary school, and the picture was of her closest friends, she loves it, and will treasure it for the rest of her life. She loves it. It is a nice attractive piece of jewellery, good quality for the price.”

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Posted 7 months ago

“I love them both!!! However I would have preferred the face be a bit bigger to match the body of Hulk... there should be recommendations for that or whoever is printing should print as they recommend best based on their experience.”

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Posted 7 months ago

“If you’re on the fence about buying this, DO IT! The product is absolutely adorable, and it came out great too! The Spotify code works, and the pictures came out perfectly. Not to mention the customer service was great as well. They reached out to me to talk about some of the photos I had that were taken in dark lighting, and they were super helpful and so sweet. I highly recommend this product.”

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Posted 7 months ago

“Great item, husband loved it, very special gift, great quality”

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Posted 7 months ago

“Cozy stoff.”

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Posted 7 months ago

“THE best gift for my daughter and granddaughter!!! They absolutely LOVED the stamps, as did I!!!! Will absolutely order again!!! Thank you SO much!!!”