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Southern Marsh Reviews

2.2 Rating 46 Reviews

28 %

of reviewers recommend Southern Marsh

Company Reviews

2.2

Based on 46 reviews


Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Telephone, Email

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Southern Marsh 1 star review on 9th August 2022

Southern Marsh 1 star review on 1st January 2022

SUEELLEN WHEELER

Southern Marsh 1 star review on 29th December 2021

Southern Marsh 1 star review on 29th December 2021

Southern Marsh 1 star review on 29th December 2021

Southern Marsh 1 star review on 11th January 2021

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Made a complete ordered never received any items, have been trying to call for days. Finally got a response via email that the items are ordered are not in stock now. Terrible, incompetent customer no service. Ridiculous. Nice job Southern Marsh people appreciate that for Christmas.”

Posted 4 years ago

“Heard about them because of their conservation work. Good buy.”

Posted 4 years ago

“Terrible customer service. Way over priced for quality provided. And they never get the shipping right. When you contact customer service, it’s like dealing with a bunch of high schoolers who are on a summer job.”

Posted 4 years ago

“They make their company seem as though it's made here in America but in fact it's made in China. Poor quality, over priced.”

Posted 3 years ago

“Purchased a polo on sale. Didn’t receive it and I was advised it was out of stock and a refund wasn’t possible as sell was final - even though I was sold an item and later they advised out of stock!! MADE IN CHINA !!!”

Posted 3 years ago

“This company has cheaply made material. The seams of my shorts are already coming undone after a month of ownership. Customer service is “unable” to do anything about this issue. Stick to Vineyard Vines and Southern Tide if you want your money’s worth.”

Posted 3 years ago

“HORRIBLE! Ordered extra small shorts, size chart said 27-29" waist. They came and they have got to be extra LARGE. HUGE! Tags all say extra small. I notified them and they said I could get a refund but that option is not even available online. Only exchanges. I will NEVER order from them again.”

Posted 3 years ago

“Customer service is awful. Never received the two pair of shorts I ordered and when I contacted them they told me that I would need to contact FedEX and then when I responded that I would just like to have my money refunded, I get a response that they are closed for the rest of the day (it was 10 am).”

Posted 3 years ago

“Terrible, terrible, terrible customer service.”

Posted 3 years ago

“Got a blanket from my company. Nice gift. Use it at the house for couch blanket this time of year.”

Posted 4 years ago

“I enjoy buying from them every time. Very easy.”

Posted 4 years ago

“Wore for Christmas card and looked nice”

Posted 4 years ago

“Comfortable fleece jackets. Would buy again.”

Posted 4 years ago

“Ordered as a birthday present for my wife. She loved it. Customer service was very helpful”

Posted 4 years ago

“I ordered the Alpine fleece pullover. Fit was great and I will definitely be ordering from them again.”

Posted 4 years ago

“The man that I spoke to was warm and friendly and most importantly he helped me to the best of his ability and sorted out insurance for my car.”

Posted 6 years ago

“Very good quality. They have really stepped their game up with the quality of their clothes. They are up there with the best of them.”

Posted 6 years ago

Southern Marsh is rated 2.2 based on 46 reviews