“Bought a pair of trainers, which had to be returned, due to being small. Asked for a larger size. Regardless of Christmas rush, trainers delivered, click and collect, for me to pick up. Goods tracker and email updates offered and given throughout the process. Really kept my mind at ease. VBK.”
“Sweatshop provides a simple online shopping solution, backed up by great customer service, keeping me informed of any changes or updates to my order.
I always feel I can shop with confidence on the site.
Excellent, well done.”
“I went to Sweatshop to get a gait analysis and to buy new running shoes. I thought that the staff were very knowledgeable, the gait analysis itself was pretty thorough and well explained and they had a good range of trainers. I bought a pair for £90 but thought that the insoles that were made during the gait analysis were a bit overpriced at an extra £40.”
“I placed an order on the 20th December. The order was cancelled and I have received nothing. Still no refund. Not responding to email. Phone number does not work.”
“I wish I could give no stars
I wish I could give no stars. After searching for anyone with the old style Adidas sliders and found them at Sweatshop I ordered them although I could have bought the new style cheaper, the new style arrived. That was bad enough as they seem cheaply made and probably not genuine Adidas. The worse issue was that the size 9 I ordered was 2cm shorter than my current size 9s. When I tried to arrange return they were incredibly short with me via email as I wanted a free returns label and they refused saying that when I returned the item, if they were found to be wrongly sized they would refund - I couldn't get a clear answer whether that would include both my postage payments. Hence I didn't trust the company to refund my money (verified by other reviews which I wish I'd read beforehand) and therefore I have given these to a friend with size 6 feet - they fit a size 6.
Just for information, Sweatshop.com is the same as Lovellsports.co.uk and also a part of the SportsDirect group.
Lessons learned, check reviews before you buy and AVOID this useless bunch at all costs.”
“I wish I could give no stars
I wish I could give no stars. After searching for anyone with the old style Adidas sliders and found them at Sweatshop I ordered them although I could have bought the new style cheaper, the new style arrived. That was bad enough as they seem cheaply made and probably not genuine Adidas. The worse issue was that the size 9 I ordered was 2cm shorter than my current size 9s. When I tried to arrange return they were incredibly short with me via email as I wanted a free returns label and they refused saying that when I returned the item, if they were found to be wrongly sized they would refund - I couldn't get a clear answer whether that would include both my postage payments. Hence I didn't trust the company to refund my money (verified by other reviews which I wish I'd read beforehand) and therefore I have given these to a friend with size 6 feet - they fit a size 6.
Just for information, Sweatshop.com is the same as Lovellsports.co.uk and also a part of the SportsDirect group.
Lessons learned, check reviews before you buy and AVOID this useless bunch at all costs.”
“AVOID AVOID AVOID.
Only site that had the trainers I wanted in my size, which I duly ordered.
Received a confirmation email but noticed there was no tracking number . . .
7 days later I get an email to let me know that the trainers were no longer in stock and a refund would be arranged within 5 days.
Long-short is they had my money for 12 days.
AVOID AVOID AVOID”
“First time ordering from this company and next day I receive an email saying the item is out of stock and have to wait 5 days for a refund. Looks like this is a common complaint. I don't recommend buying from here!”
“Ordered trainers on website. Paid. 1 hour later got e-mail to say item out of stock & will take 5 days to refund. Item showed as available! Ridiculous.”