Montgomery Ward Reviews

1.6 Rating 66 Reviews
14 %
of reviewers recommend Montgomery Ward
1.6
Based on 66 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver
Customer Service
Communication Channels
Telephone, Email
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Montgomery Ward 1 star review on 27th March 2021
MAD AS HAIL
Anonymous
Anonymous  // 01/01/2019
That is the problem I am very unhappy with a Hamilton Beach flexbrew coffee maker I pachase according to the price i paid, other places sale that same unit for much less I didn’t fine not one for over $200.00. And lt does not get very hot. So why do yours cost so much. It’s not worth it.
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Posted 3 weeks ago
Great service
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Posted 4 months ago
I'm changing my one star to a five star because they allowed me to return some chairs and it was very quick and easy(no nonsense) The chairs looked cheap compared to the photo, although i will say they were of good solid construction. Just looked cheap. I will most likely still shop here.
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Posted 1 year ago
Someone tried ordering almost $500 in products from Montgomery Ward using my name and address. I received two statements in the mail requesting payment but also indicating that I should contact the company immediately if I had not placed the order. I waited on hold for less than 5 minutes and was then assisted by an articulate, courteous and helpful woman named Maddie who communicated that she would cancel the orders for me.
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Posted 2 years ago
Very helpful, very sweet, online
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Posted 2 years ago
I have always been very satisfied with Their products. I have never had a problem with their service.
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Posted 3 years ago
I've been looking for a VICTROLA RECORD player . Found it there . Very nice , speakers are not bad for a small record player , but I LOVE IT so much. Got the old 33s and 45s out and danced all day .
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Posted 5 years ago
I would give 5 stars but they use economy surepost for delivery and package takes 2 weeks to arrive. Very slow!
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Posted 1 month ago
The bed spread was as expected.
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Posted 6 years ago
Helped me improve my credit, products were operational and on-par. Would get a five star rating but they use Fed-Ex, in which you'll never get your package in time, happens every time I make an order. Always gets stuck in some facility for weeks. If they cut ties with Fed-Ex and get a shipping company that cares, it would be a great service to them and their customers.
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Posted 2 years ago
Our pantry cabinet arrived yesterday. There’s minor damage, but damaged, nevertheless. I think I can paint over the chunk that is taken/broken on the shelf; the crack on the door will just have to stay unless it compromises the entire cabinet. Not really happy. The instructions were torn as well. I cannot recommend Ward’s at this time. Not pleased after paying $250+.
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Posted 5 years ago
Ordered same 2 items on 2 orders, got one of the 4 items. Tried making sure they have other 3 canceled and for some reason only one got canceled and they couldn't find the other. How do l know they aren't lying.
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Posted 2 months ago
I order a 😨 scary mask for a little over $20, regular price, $8 for getting it within 2 and taxes. I've been home all day waiting for the delivery. I still want the mask but I need it before Thursday.
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Posted 3 years ago
The products, pricing and payment schedules are all decent however the shipping costs are outrageous. They overcharge for shipping. I tried to order 3 small tins to send to my grandkids and the total was $45 but shipping was $18 shipping and processing then $4 for each tin. That is INSANE! I immediately cancelled the order. Who willingly pays that much? I’ve been a customer for years but this was it for me.
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Posted 6 days ago
You are only allowed to use 2 gift cards. For example, I have 4 cards totaling $200. The item I want $199 + shipping, handling and tax. I’m not allowed to use the full $200 that I already paid this company. I was told to put the balance owed on my personal account and remember to call back and ask the credit department to apply the other gift cards to my balance once enough time has elapsed “to process”. The company is obviously trying to make more money off of their customers that have already paid them! Never again will I order from Wards.
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Posted 3 weeks ago
Long time customer recently checked credit report new inquiry Montgomery Ward they said it was their policy. Also made recently payment in January wanted to order a item recieved no shipping notices. So I called recording comes on they need a down payment before order is shipped not over credit limit. Very disappointed calling them on Monday.
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Posted 2 months ago
I'm not going to pay them I'll send the items back I didn't know thanks for telling me.
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Posted 2 months ago
This company is a rip off you will never stop paying them
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Posted 3 months ago
Your website is horrible I have tried on numerous occasions to pay more on my account and it’s set up to only accept the minimum payment. Which means it’ll take me longer to pay out I’m so done with this!!!
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Posted 3 months ago
Your website is totally useless,can never seem to delete my older order,everytime I try it just keeps on adding more stuff on my order.SOME TECH PERSON NEEDS TO OVERHAUL YOUR WEBSITE SITE BECAUSE OF THIS TOTAL POOR WEBSITE I will not recommend this to anyone. I will tell all my clients to never use this worthless website ever.GOOD LUCK MONKEY WARDS,GET WITH THE REAL WORLD
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Posted 4 months ago
Montgomery Ward is rated 1.6 based on 66 reviews