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Wish Reviews

1.2 Rating 3,671 Reviews

5 %

of reviewers recommend Wish

Company Reviews

1.2

Based on 3,671 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 28%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Wish 1 star review on 28th February 2023

Wish 1 star review on 1st December 2022

Wish 1 star review on 26th October 2022

Wish 1 star review on 22nd October 2022

Wish 5 star review on 21st July 2022

Wish 1 star review on 13th April 2022

Wish 1 star review on 13th July 2020

3

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Read read read reviews is all I can say. Do your research. Google item for legit reviews first. I have had good luck with items but I do research first. Do not go by the star rating. I have always received everything ordered. Ship time 4 days to 4 weeks. Hair items- extensions, wigs etc are great. 5 star. Sterling silver jewelry is good. Makeup good.”

Posted 4 years ago

“I was very unhappy with how I couldnt talk to someone outright when I noticed an ordering problem and I got charged more out of my account that left me without some funds I needed. I had to go thru the app. I was very surprised and happy that within 24 hours I had a refund back in my account. I caught the problem early so I'm sure that helped but the fact it was done so fast was so helpful.”

Posted 4 years ago

“Im kinda impressed with some of the deals...The only thing is the app is rated teen and some of the products are very inappropriate for teenagers. And they are not separated in a separate category.. I cant show my mom some of the deals because they are right next to FILTH”

Posted 4 years ago

“I have only had one thing I didn’t like and it was so cheap I just trashed it”

Posted 4 years ago

“I have used Wish for over 3 years and apart from a few hangups I find it quite useful, sure the items are cheap, of course it takes time to get things from the other side of the world, but in the end you get what you pay for, I have had tech stuff, tools, cameras, and no end of other bits and bobs but everything that was bought i received it, never have had to return anything i am just lucky or is it something else”

Posted 4 years ago

“I've had a few problems, but the Wish concierge usually gives me a refund instantly--and I always use PayPal. I'm mostly interested in art supplies and less expensive items and do check others' reviews, though, so I guess I'm pretty careful. Overall, I'm happy with Wish and don't mind the wait for delivery.”

Posted 4 years ago

“Shopping for WISH I would like to explain briefly that when you are shopping, you must know that a shipment to USA that reaches you must cost (approx. $ 3.90, registration of the shipment, $ 1.10 for every 100g of weight) $ 5.00 for 100g of shipment. If the price of the product is less than 8 $ with the parcel, you may not get the parcel simply because it will not be registered in the International Postal Union and insured. That's why all the goods you buy for less than $ 8 with shipping are goods that either won't come or you will want to return them upon receipt. I will give you an example; you are buying wireless headphones that weigh together with a 200g package, the price of headphones e.g. 5 $ (which is already suspicious), you have to pay approximately 5.80 $ for the shipment, the total price will be 10.80 $ for the goods and the shipment which is registered in the international register and insured . There is no registered promotion on the shipping price, remember about it.”

Posted 4 years ago

“What these reviews are not telling you is that Wish cannot hold their thousands of merchants to their great standards. So Wish ALWAYS takes returns or issues a full refund! They always make it right for the customer and then you can give the particular merchant a bad reviews on the Wish app so that others do not use that merchant, but don't say that Wish is bad. Every item that they verify is always great and comes in a timely fashion.”

Posted 4 years ago

“I've been with Wish for a while now. I have ordered many of their items and have been pretty satisfied with their products for the price you pay. I always order very inexpensive items and basically pay more for the shipping. I am in no rush for the delivery but if you need your item at the last minute just sit and relax until you receive it as there will be some items that do take much longer than others. Another point is that I've never had to return an item and I have received every single order I have placed so I have not had to deal with Customer Service. To this day, I was satisfied with them but suddenly something went wrong with my account which is now blocked. They asked me to confirm my email which I did, and nonetheless I am still blocked. So I guess Wish has just lost a good and faithful customer. Will look for another shopping site.”

Posted 4 years ago

“I ordered a golf hat march 30 and April 29 i received it”

Posted 4 years ago

“Cust service is great. Products are sometimes are not even close to what the picture showed. But I have purchased many items and have to return only two”

Posted 5 years ago

“I’ve ordered 3 skirts from Wish. It takes a long time to get your merchandise and if you’re ordering clothes I suggest you go up 1 size. I’m waiting on a a skirt now that supposed to have been here by 3-7-19 but now it says by 3-15-19. I’ll update this review once I receive my package.”

Posted 5 years ago

“I have been using wish.com and the wish app for a couple years. I have bought eyebrow kits, makeup, crop tops, socks, frosting knives, garlic press, shirts for my kiddo, DBZ hoodie for my bf etc etc small things. Every order I have placed with them has ALWAYS been $15 and under. And every item I buy is never over $5. C'mon people, it's a site based in China, if you think spending $400 on a laptop is wise, ya need help. There was a time when I ordered a bathroom rug and it turned out to be the size of a placemat but I was not mad because I only spend $2 on it lmao it now serves as a little placemat for my floral arrangement on my coffee table haha. My advice to everyone having negative reviews....don't order from them for starters if you've had a bad experience, expect items to take 3 to 4 weeks to get to you. Make sure you read everything including all reviews for items you want to buy. And if an item doesn't have a review that's a red flag. Also be smart about what you buy, ex. if they have $75 wigs on wish and you really like it STOP and just go to a beauty supply store near you.”

Posted 5 years ago

“First i ordered a Macbook air case for $22 shipping included it did take a while to come and when i opened it i got a white one when i ordered it in turquoise but it was still nice THANK YOU WISH!!!!!!!!!!!!!!!”

Posted 5 years ago

“first i ordered a MacBook air case for $22 shipping included in turquoise with a blue key board protector and after a month i got it but it came early first thing that was good but when i opened it i got the white one but it is still good THANK YOU WISH!!!!!!!!!”

Posted 5 years ago

“unlike some of the posts that I see on here, I have ordered numerous times from Wish and have been pleased most of the time. I usually wear a 1X but have learned that I must order a 5X in order for it to fit me. Yes this was trial and error but was always able to give the ones that did not fit to someone who needed them. Best wearing pair of shoes that I have even owned by the way. I have and will continue to order from Wish and so sorry for all the people that got disappointed.”

Posted 5 years ago

“The sizing on the clothes is off compared to American sizes. Having said that...great customer service and products!”

Posted 5 years ago

“All products I have bought, I'm very happy. The delivery time take a while but for the price you can't beat it!”

Posted 5 years ago

“I've got to say compared to Joom which only gets a one-star I wish I could give it zero Stars... Wish at least stands behind their products. I did have some not arrived and as long as you do contact them within the certain time frame they can work with you. Some products have been great some products not so great but for the cost and at least the customer service how they step in and step up to the plate I do appreciate Wish thus so far.”

Posted 5 years ago

“I have read several reviews. All very bad. I have ordered at least 20 items from WISH. All but one showed up. All but 3 or 4 were worth keeping. On two of them I received refunds within a few days. The others I waited to late to request. Be smart with what you order. Furniture and clothing is a higher risk. I did order some boots for my daughter and they came in and fit and are cute. I ordered frosting bags that would cost me twice as much in the store and they work great. The wait has never been two weeks. More like 3-4 weeks. Customs will hold items longer at times for inspection. That is random and not on WISH. They do not know what customs will hold and for how long. I feel if you use common sense when ordering from a site such as this you will receive items and be overall happy. Think about it, if you look at common stuff around your house they are shipped overseas. Big box stores are the ones that mark it up to make a profit.”

Posted 5 years ago

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Wish is rated 1.2 based on 3,671 reviews