XLN Reviews

Name: XLN
Rating: 2.74

2.7 Rating 262 Reviews

44 %

of reviewers recommend XLN

Company Reviews

Questions

Metrics

2.7

Based on 262 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.8 out of 5

Visit Website

Write Your review

Tell us how XLN made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast solutions”

Helpful Report

Posted 3 years ago

“Quick and easy service and a polite person”

Helpful Report

Posted 3 years ago

“Very quick and helpful service as always”

Helpful Report

Posted 3 years ago

“Thank you to Abbie today. As always great service from XLN, even mistakes are sorted out quickly and courteously.”

Helpful Report

Posted 3 years ago

“Abbie was quick and efficient”

Helpful Report

Posted 3 years ago

“excellent service from Abbie today. One happy XLN customer”

Helpful Report

Posted 3 years ago

“Answered well”

Helpful Report

Posted 3 years ago

“Very fast and friendly service!”

Helpful Report

Posted 3 years ago

“Speaking to Isabel was a fantastic experience. Firstly, we provided the issues that we were looking to overcome, where Isabel listens to the issues and provided multiple solutions. Secondly, a full explanation to each of the options available including costs and other ideas and thoughts based on her personal experience helped us to make a more informed decision. More importantly, it was evident Isabel was able to actively listen, to ensure that our solution and problem was correct. Further detail as to our commitment in contract was also explained as well as other services and expectation from XLN. Overall further justification to continue using XLM. Thank you very much”

Helpful Report

Posted 3 years ago

“Been with these guys since 2009. Had a few issues but they always sort. Just trying to find best deal for my business and used the online chat and "Abbie" was so helpful, giving me different options and advise. No hard sell.”

Helpful Report

Posted 3 years ago

“Charley quickly and efficiently helped me with my query today”

Helpful Report

Posted 3 years ago

“He resolved all the doubts I had today, and there were various.”

Helpful Report

Posted 3 years ago

“Lauren was awesome today!”

Helpful Report

Posted 3 years ago

“Abbie was very helpful and offered a good solution to my query”

Helpful Report

Posted 3 years ago

“Chat with Isabelle today who answered my query & was very helpful”

Helpful Report

Posted 3 years ago

“All queries resolved quickly Thankyou.”

Helpful Report

Posted 3 years ago

“5 stars The lady I spoke to yesterday, and a different one today, could not of been more helpful”

Helpful Report

Posted 3 years ago

“Since XLN set up my phone and broadband the service has been fantastic. Just used the live chat facility to update my bank details and was probably the best live chat I have used. Abbie was amazing on the live chat”

Helpful Report

Posted 3 years ago

“Friendly and helpful. Helped us with s price reduction whilst having to close due to covid.”

Helpful Report

Posted 3 years ago

“Helpful and efficient”

Helpful Report

Posted 3 years ago

XLN is rated 2.7 based on 262 reviews