“i had a mechanical warranty on my 2018 vehicle when i had a breakdown they classify it as a wear and tear which is falseAA refused to pay for damages which my policy covers-NOT RECOMMENDED AT ALL”
“Hello...I've just picked up my car from the dealer and on the way home.on hottest day of the year the air conditioning is not working...."yes....and?".
Well it had one of your...zillion point checks .surely that was picked up!.
Erm..aaah..Urm ...Well...yeah erm....Well we only check functionality of the button ..I.e.the light comes on..not that it actually blows cold..
Well OK surely I can claim on the £600 warranty the dealer insisted was the best in the world.
Erm ..Well ...er...hmmm.sigh..erm ..Well.. actually.........NO!..dealers problem sir.
Hello trading standards..
Well.they can do this the hard...or the easy way.but let be assure you they will pay.
Six weeks later .of comic strip activity.
Yes.nice cool interior .
Don't do it .you will thanks me.”
“Bad company
The warranty I purchased was covering replacement for shock absorbers.I spent almost £300 for replacing them but I only got £101 back.The company AAWarranty discussed and agreed with the garage making the repair about the amount they would reimburse for the repair.I sent them an email asking why they take agreements with the garage rather than me because I am the policy holder.They never replied to my email.I did not renew the warranty after it expired and I do not suggest to purchase a warranty from this company”
“I don’t think they even deserve a star. Don’t waste your money on this warranty underwritten by motorway direct plc . I’m not sure how they get away with this day light robbery . They do everything they can to avoid paying out . My situation with timiming chain on a BMW X5 was luckily and unlucky as I’m still having to pay over £1000 to reapir . This was caught early on and I was advised by several garages including BMW the time chain needed replacing. I rang up motorway direct and intially they wanted me to take it for another dygnosis even though I provided one from BMW . Anyways long story cut short because the car has not failed / broken down they said it will not be covered. In other words they wanted the chain to snap before they will do anything about it. Had the chain snapped this would have cost 10 x more to repair. they are refusing to pay now just imagine what they would have said if it had snapped . They would be looking for another loop hole to getting out paying . Bottom line is , do not buy this warranty . I will be taking this to the Financial ombudsman and encourage others to do the same . It’s no coincidence there are more negative reviews than positive. if they are deemed to be ripping off customers then FCA will investigate them too . Which could result in the company making changes in the way they handle claims and actually pay up and not look for loopholes .”
