Login
Start Free Trial Are you a business?? Click Here

Affordable Rads Reviews

4.2 Rating 26 Reviews
81 %
of reviewers recommend Affordable Rads
Read Affordable Rads Reviews
Visit Website

Email:

web@affordablerads.com

Location:

128 City Road,
London
London Borough of Islington
EC1V 2NX

Write Your review

Affordable Rads 1 star review on 29th May 2024
Liam No Radiator
Affordable Rads 1 star review on 29th May 2024
Liam No Radiator
Affordable Rads 1 star review on 29th May 2024
Liam No Radiator
Affordable Rads 1 star review on 29th May 2024
Liam No Radiator
Anonymous
Anonymous  // 01/01/2019
Ordered radiator which did not arrive. After weeks of trying to unsuccessfully contact them - there is no phone number, no email address simply a 'chat' facility which isn't really one as it leads you to complete a tick box form from which no reply is ever received. After initial confirmation of order we received NO communication from this company. Had to raise a dispute resolution via pay pal to get money back Do not use this company.
Helpful Report
Posted 6 months ago
I ordered a radiator. My order was pushed back several times. After months of chasing and many new delivery dates promised I was told they could not confirm a firm delivery date and I was asked how I wanted to proceed. I completely understand the majority of the businesses who sell and order these goods rely on supply from the manufacturer and things can be delayed. This is why I stuck with them for so many months. After their communication via email I finally decided to just get a refund and buy elsewhere. My refund was authorised and confirmed but it never came through. Weeks pass. Now no contact, no response, no reply. I decided to raise a case with Klarna, the intermediary with whom provide payment protection to spend online. After many requests and no response even from Klarna! They just basically said it’s down to the retailer not them. So no rad no refund. Have had to give up as it’s stressing me out too much to fight it. I have been going around in circles for months. It’s very possible affordable rads have gone out of business and they have just changed their name to something else. You cannot connect to any link regarding the original website. Very surprising that this sort of fraud can be done to all these poor customers in this day and age especially when you buy it through a certified protected payment handler. Shocking. Have had to buy elsewhere and pay again. There is a lot of info on companies house for this company. For clarity I ordered the item on the 9th October 2023 and finally had to cancel in February 24 as I had a project to complete. To this day I have had no more communication or a refund. I am genuinely so disappointed as I buy a lot of items online and have never ever experienced this before.
Affordable Rads 1 star review on 29th May 2024 Affordable Rads 1 star review on 29th May 2024 Affordable Rads 1 star review on 29th May 2024 Affordable Rads 1 star review on 29th May 2024
Helpful Report
Posted 6 months ago
Avoid this company like the plaque! I am only leaving 1 star because there isn't possible to leave 0! We waited 7 weeks for a faulty radiator and valves to come and when we told them this they said it cant be the case. We wanted it replaced, they said wrap it up and take photos to collect it, which we did. They then ignored all our emails. We have today passed this to the Citizen's Advice bureau and hope to be able to take them to court. Absolute Cowboys! Avoid!
Helpful Report
Posted 6 months ago
I ordered a radiator then after weeks of delay it was delivered, badly dented. I sent it back at their request and after being promised a refund last October after six months I am having to claim from my credit card company. It's NO STARS from me. AVOID AVOID AVOID.
Helpful Report
Posted 7 months ago
Ordered from several places all came back as out of stock, wasn't hoping, but affordable rads came through for me, finally was able to get a discontinued radiator to match the rest of the radiators in my house! thanks.
Helpful Report
Posted 10 months ago
Very good radiator and delivery service arrived quick and there was no problems or issues.
Helpful Report
Posted 10 months ago
Order arrived very nice radiators at a nice price!
Helpful Report
Posted 10 months ago
Items Delivered Quickly, Very Nice Bath and Radiator!
Helpful Report
Posted 10 months ago
Transaction went smoothly cannot fault affordable rads at all, credit where due..
Helpful Report
Posted 10 months ago
Placed an order for a Reina Rance great little radiator would order again 100 Percent! Arrived fast and it looks great in my bathroom.
Helpful Report
Posted 10 months ago
Placed an order for a Reina Rance great little radiator would order again 100 Percent! Arrived fast and it looks great in my bathroom.
Helpful Report
Posted 10 months ago
Placed an order, it was delivered this morning. Radiators look fab and they arrived fast too..
Helpful Report
Posted 10 months ago
No Problems To Report :-) All The Best Nic Xx
Helpful Report
Posted 10 months ago
Delivery was fast and the product was fantastic. I would order again 100 Percent!
Helpful Report
Posted 10 months ago
Delivery was very fast couldnt be happier with the radiators or the service received! Thanks Guys
Helpful Report
Posted 10 months ago
Do not trust the 5* reviews this company are terrible and act fraudulently. Had terrible customer service. Finally got refund through klarna
Helpful Report
Posted 1 year ago
Great service. All items were delivered in great condition. i followed this up by making 2 more orders with the company to have the same radiators through the full house. well done
Helpful Report
Posted 1 year ago
I had a good experience purchasing a radiator from your website. The process was straightforward and the product is of good quality.
Helpful Report
Posted 1 year ago
Excellent service, thanks
Helpful Report
Posted 1 year ago
Nice and simple. Easy to place an order and quick to reply to my question. :-)
Helpful Report
Posted 1 year ago
Affordable Rads is rated 4.2 based on 26 reviews