Benz Travel Reviews

1.0 Rating 5 Reviews
0 %
of reviewers recommend Benz Travel

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Anonymous
Anonymous  // 01/01/2019
Pure scammers!
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Posted 1 year ago
If we could give this organization -10 stars, we would. We booked travel (3 travellers) and paid over $10K CAD in Sept 2019. Pandemic hit, we were patient and tried to rebook but cancelled many times due to travel restrictions. Feb 3, 2021 after many many months of requesting refund, they agreed to a full refund. They then stalled in many ways, advising they were "chasing accounts" (who the hell is accounts??!!) for our money. They said that they had requested a refund from Air Canada on May 24, 2021, we have confirmation Air Canada refunded them April 6, 2020. They then asked for SWIFT banking information to deposit payment (refusing to refund our original payment type which was Visa). Fast forward to Feb 28, 2022 (after we got a lawyer involved) the lawyer Anita Hoxha with Citrus Holidays Legal, advised a refund would be issued. Here we are Oct 28, 2022, 3 years from booking the travel and 20 months after being promised a refund, with nothing. There are no phone numbers, no one calls you back, don't reply to emails. They are liars, have essentially stollen our funds (confirmation that Air Canada refunded them for our tickets, which they have not refunded us). We never travelled to Ecuador... and we would strong advise no one give this company or their parent company, Benz Travel, a single dime of money. DO NOT TRAVEL WITH THIS ORGANIZATION.
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Posted 1 year ago
had dealings with these tossers , tried to fob me off with a fraction of what i had paid [ cancellation due to covid ] ANYONE who can't get their Full money back do what i did . I applied for small claims form filledit in photographed it with the ceo's name on the paperwork and sent them a message with a photo of the claims form, remaining balance of £700 was put back into my account , even though i got all my money back i am still fuming and IAN [ if that's your name ] drop to your knee's every day and pray to your maker i never meet you
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Posted 2 years ago
AVOID!! DO NOT BOOK WITH THEM AVOID!!! FRAUDSTERS! All positive reviews on trustpilot are fake, written by the company themselves ! Avoid at all costs! They will sell you a flight, take the payment / deposit. Then call you back to say the flight no longer exists at the agreed price. They did this to us. We booked a package holiday for £1090 pp and they called me 2 days after taking my payment to say the original flights do not exist at the agreed price and instead have to pay £100 pp more to have the same flight or fly from an airport much further away! How are they allowed to do this! They are such crooks. Then they told us the hotel has already been booked and if we don’t pay the £100 extra we have to cancel for which we have to pay a penalty of £75 each. They are so sneaky and sly. Read the small print on their website which allows them to increase holiday prices by 8% despite agreeing to a lower fare and taking a deposit too. Horrendous experience - so stressful and they are so sweet when they want your money but when they get it they don’t want to know you. Stay away at all costs no matter how cheap the flights look. Not worth the stress.
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Posted 4 years ago
Booked a flight with these scammers last month Also go bye the names The wise miser Citrus holidays Was meant to be flying out business class Then back premium economy Paid for it Then get told I’m flying economy Stay well clear of these scammers Not abta registered either although trading for over 20 years Il add a video of me booking the flight as proof
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Posted 4 years ago
Benz Travel is rated 1.0 based on 5 reviews