Blacklane GmbH Reviews

Name: Blacklane GmbH
Address: Feurigstr. 59, Berlin, Berlin
Rating: 4.70

4.7 Rating 3,638 Reviews

100 %

of reviewers recommend Blacklane GmbH

Company Reviews

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About Blacklane GmbH:

Upgrade your travels with Blacklane. We bring peace of mind to the most stressful part of travel: between the front door and your destination. Our chauffeurs are available for airport transfers, by the hour, on-demand and for city-to-city trips, ensuring guest safety, efficiency, and comfort across more than 500 cities worldwide. Book your Blacklane service at all-inclusive rates on our website or app or via distribution and channel partners.

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Anonymous

Anonymous // 01/01/2019

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“Very easy and clear to book a car and the airport transfer was excellent. Thank you.”

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Posted 11 months ago

Dear Valued Customer, Thank you for your excellent review! We're delighted to hear that you found our booking process easy and that your airport transfer exceeded your expectations. Providing a smooth experience is important to us and it's gratifying to know we achieved that for you! We look forward to seeing you again soon. Warm regards, Max

Posted 11 months ago

“The driver was great until we got to the hotel. He got my suitcase & carry on out of the trunk and pulled away. I was left wrestling both to the front door of the hotel with cars whizzing by.”

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Posted 11 months ago

Dear Diane, Thank you for your feedback! We’re glad to hear that you thought your chauffeur was great. We sincerely apologize for the inconvenience you faced at the hotel with your luggage. We will address this with our team to ensure all chauffeurs assist with luggage until clients are safely inside. We appreciate your understanding and hope to provide you with a smoother experience next time! Kind regards, Max

Posted 11 months ago

“Was a great experience, got to airport early. which was helpful. Driver was excellent, thank you!”

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Posted 11 months ago

Dear Christopher, Thank you for your amazing review! We’re delighted to hear that your experience was great and that your chauffeur provided excellent service. Arriving at the airport early can really make a difference and we’re glad it helped you! We look forward to driving you again in the future. Warm regards, Max

Posted 11 months ago

“Very polite and punctual”

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Posted 11 months ago

Dear Anthony, Thank you for your excellent review! We are delighted to hear that you found our service polite and punctual. Creating a courteous and timely experience for our clients is essential to us and it’s wonderful to see that reflected in your feedback. We look forward to welcoming you again soon! Warm regards, Max

Posted 11 months ago

“Good ride. Nice driver.”

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Posted 11 months ago

Dear Robert, Thank you for your kind words! We’re delighted to hear that you enjoyed your ride and had a positive experience with your chauffeur. Your satisfaction is our top priority and we appreciate you taking the time to share your feedback! We look forward to seeing you again soon. Warm regards, Max

Posted 11 months ago

“The drivers are always great but I find are often not familiar with the old area of Cannes by the Marché Forville. There are barriers in the roads that are only open to commercial vehicles, and the drivers can use the call station to get access, but I find most times I have to explain this to the driver for a pickup or drop off. The drivers are always curtious and friendly, and I consider Blacklane a top choice in Nice and Cannes.”

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Posted 11 months ago

Dear Warren, Thank you for your insightful feedback! We’re delighted to hear that you consistently enjoy our courteous chauffeurs. We appreciate your comments regarding the Cannes area and we will certainly take them into account to improve our service. It's great to know that you consider Blacklane a top choice in Nice and Cannes! Looking forward to seeing you again soon. Warm regards, Max

Posted 11 months ago

“Our driver was on time, professional, and safe. I would highly recommend him again. Thank you.”

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Posted 11 months ago

Dear Ms. Bette, Thank you for your great review! We’re delighted to hear that your chauffeur was punctual and made you feel safe during your ride. It’s wonderful to know that you would recommend him again! We look forward to providing you with exceptional service on your next journey. Warm regards, Max

Posted 11 months ago

“Great service guys. After a long trip from the other side of the world, it was great to have a luxurious hassle-free trip home.”

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Posted 11 months ago

Dear Maurice, Thank you for your glowing review! We’re delighted to hear that our service provided you with a luxurious, hassle free trip home after your long journey. Making your travel seamless and enjoyable is our top priority and it’s wonderful to know we succeeded! We look forward to seeing you again soon. Warm regards, Max

Posted 11 months ago

“Uptill now all pick up & drops at destination , at mumbai,Dubai & Chicago,cheffeaurs were very good & polite .Hope same services we will get on our return. Ashok Mehra”

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Posted 11 months ago

Dear Ashok, Thank you for your kind words! We’re delighted to hear that you had positive experiences with our chauffeurs in Mumbai, Dubai, and Chicago. We remain committed to providing exceptional service and we hope your return trip is just as enjoyable. Looking forward to seeing you again soon! Warm regards, Max

Posted 11 months ago

“Driver was ontime and made our ride easy no stress . Great Driver”

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Posted 11 months ago

Dear David, Thank you for your amazing review! We’re delighted to hear that your chauffeur was on time and made your ride stress free. Providing an easy and enjoyable experience is what we aim for and it’s fantastic to know we succeeded! Looking forward to your next journey with us. Warm regards, Max

Posted 11 months ago

“Blacklane is always comfortable and on time. Drivers are friendly and respectful. A little expensive but most times, especially out of the country, worth the peace of mind.”

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Posted 11 months ago

Dear Karen, Thank you so much for your kind review! We’re delighted to hear that you find our service comfortable and punctual and that our chauffeurs have made a positive impression. We completely understand that premium service comes at a price and we're glad it brings you peace of mind, especially while traveling abroad. We look forward to seeing you again in the future! Warm regards, Max

Posted 11 months ago

“Buen servicios”

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Posted 11 months ago

Dear Valued Guest, Thank you very much for your excellent comment! We are delighted to hear that you enjoyed our service. We work hard to provide the best possible experience and it is gratifying to receive your valued feedback. We look forward to seeing you again very soon. Best wishes, Max

Posted 11 months ago

“On time, professional car service, that made our trip between Liverpool and York a pleasure. Highly trcommend.”

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Posted 11 months ago

Dear Theresa, Thank you so much for your lovely review! We’re delighted to hear that our professional service contributed to a pleasurable trip between Liverpool and York. Your recommendation means a lot to us! We look forward to welcoming you on board again soon. Warm regards, Max

Posted 11 months ago

“Professional, friendly driver. Will use again.”

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Posted 11 months ago

Dear Liaine, Thank you for your kind words! We're so glad to hear you had a great experience with our professional and friendly chauffeur. Your satisfaction is our top priority and we can’t wait to welcome you back for your next ride! Warm regards, Max

Posted 11 months ago

“very happy with the service and drivers”

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Posted 11 months ago

Dear Jennifer, Thank you so much for your fantastic review! We’re delighted to hear that you're very happy with our service and chauffeurs. Your satisfaction is our top priority and it’s great to know we’re achieving that for you. Looking forward to welcoming you on your next journey! Warm regards, Max

Posted 11 months ago

“Our driver went out of his way to make sure he took us to the right place at Heathrow!”

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Posted 11 months ago

Dear David, Thank you for your fantastic review! We’re thrilled to hear that our chauffeur went the extra mile to ensure you reached the right spot at Heathrow. It's our commitment to provide exceptional service that makes your travels a pleasure. We look forward to welcoming you on board again soon! Warm regards, Max

Posted 11 months ago

“Car was clean and new, driver was courteous and on time”

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Posted 11 months ago

Dear Joe, Thank you for your fantastic review! We are thrilled to hear that you enjoyed a clean and new vehicle, and that your chauffeur exceeded your expectations with courteous service. Being on time is something we prioritize and it’s great to know that we delivered on that promise for you. We look forward to welcoming you back for your next journey! Warm regards, Max

Posted 11 months ago

“Drivers were on time, kept in communication, and helpful. I was well-pleased.”

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Posted 11 months ago

Dear Charlotte, Thank you for your fantastic review! We are thrilled to hear that our chauffeurs were punctual and communicative during your journey. Your satisfaction is our priority and it’s great to know we could assist you effectively. We look forward to welcoming you back for your next ride! Warmest regards, Max

Posted 11 months ago

“Drivers always pleasant and helpful with luggage. Very punctual.”

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Posted 11 months ago

Dear Barrie, Thank you for your excellent review! We are thrilled to know our chauffeurs have made your journey enjoyable and stress free with their pleasant demeanor and punctuality. Ensuring that our guests feel supported, especially with their luggage is incredibly important to us. We look forward to welcoming you on your next ride! Warmest regards, Max

Posted 11 months ago

“Service was outstanding. Vehicles were clean and the drivers all arrived on time. On our arrival to Dublin, the driver even gave us a quick tour of the city. Would highly recommend.”

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Posted 11 months ago

Dear Scott, Thank you for your outstanding review! We are thrilled to hear that you enjoyed our service and found our chauffeurs punctual and courteous. It’s wonderful to know that the extra touch of a quick city tour made your experience special in Dublin. We truly appreciate your recommendation and look forward to welcoming you on your next journey! Warm regards, Max

Posted 11 months ago

Blacklane GmbH is rated 4.7 based on 3,638 reviews