Build & Plumb Reviews

Name: Build & Plumb
Address: Newburn Haugh Industrial Estate, Riversdale Way, Newcastle upon Tyne, England
Rating: 4.58

4.6 Rating 1,590 Reviews

89 %

of reviewers recommend Build & Plumb

4.6

Based on 1,590 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Build & Plumb 5 star review on 7th December 2025

Lee Bowes

Anonymous

Anonymous // 01/01/2019

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English

“Still not received my product”

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Posted 1 month ago

“Quick delivery and a great price. Will use them again.”

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Posted 1 month ago

“Another great service from Build & Plumb. I've used them before and will definitely use them again. Items were well packaged for a swift delivery at a great price. What's not to like!”

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Posted 1 month ago

“Ordered 10t manhole cover, superb price & excellent delivery - first class all round!”

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Posted 1 month ago

“Fast delivery thank you.”

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Posted 1 month ago

“I ordered from these guy because the price was great and the delivery was also great I would definitely be buying more products in the future I did have a problem with a item and they sorted it out for me five stars 🌟 from a happy customer thank you”

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Posted 1 month ago

“Excellent customer service”

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Posted 1 month ago

“I used this valve to replace 36 year ACL which was just sterting to leak at the stem seal. So far the valve is working very well and it will be much easier to to replace the complete motor housing when needed.”

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Posted 1 month ago

“Excellent product and great price. Delivered in 4 days but expected earlier.”

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Posted 1 month ago

“good product, great price , eccelent service. (but poor delivery)”

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Posted 1 month ago

“Ordered doors paid and confirmation invoice given. Then had an email saying doors not available until 12 Oct. I did call just to make sure this was a legitimate company So cannot say how this company is until I get my doors”

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Posted 1 month ago

“Would have been 5 stars as the price was EXCELLENT value compared to exactly the same wet panels from other suppliers, but had to pay £55 on top for delivery, was told I would receive a notification with a delivery slot before 9am on the day of delivery, but received nothing and the delivery just turned up without warning. The delivery address was an empty property that we are refurbing so it was pure luck that we happened to be there to receive the delivery. Very happy with the panels, they look absolutely SUPERB! But you need to sort your delivery system out especially as its not free even though we spent nearly £800!”

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Posted 1 month ago

“Excellent price and great quality. Delivery was also spot on. I will definitely be using Build & plumb again.”

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Posted 1 month ago

“Good price, reasonable delivery charge and prompt delivery. All ggod.”

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Posted 1 month ago

“Excellent service, delivered on time and up to specification”

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Posted 1 month ago

“I purchased a planter with trellis from them. The price was discounted below the manufacturer’s cost with delivery in 2 days. Hope to deal with them again.”

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Posted 1 month ago

“Quick delivery and competitve prices but disapointed that couldn't help when a £200 pair of Snickers work trousers disintergrated after 9 months. Had a similar issue a couple of years ago with a cheaper pair of Snickers from ITS who replaced them with no quibble.”

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Posted 1 month ago

“Delivery spot on . Product brilliant.”

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Posted 1 month ago

“Great service and product thank you!”

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Posted 1 month ago

“Very grateful quick delivery”

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Posted 1 month ago

Build & Plumb is rated 4.6 based on 1,590 reviews