Build & Plumb Reviews

Name: Build & Plumb
Address: Newburn Haugh Industrial Estate, Riversdale Way, Newcastle upon Tyne, England
Rating: 4.58

4.6 Rating 940 Reviews

88 %

of reviewers recommend Build & Plumb

4.6

Based on 940 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Build & Plumb 5 star review on 7th December 2025

Lee Bowes

Anonymous

Anonymous // 01/01/2019

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English

“Good price, very efficient delivery service. Would recommend”

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Posted 2 months ago

Thank you for your fantastic review! We're so glad to hear that you found our prices great and our delivery service efficient. Your recommendation means a lot to us, and we look forward to serving you again in the future! Warm regards, Team Build & Plumb

Posted 2 months ago

“First order placed. Excellent service and support as well as super fast delivery”

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Posted 2 months ago

Thank you for your fantastic review, Nick! We're delighted to hear that you had an excellent experience with our service and support, along with super fast delivery. Your satisfaction is what drives us, and we truly appreciate your kind feedback! Warm regards, Team Build & Plumb

Posted 2 months ago

“I found this company and staff very helpful and eager to please, and I recommend them 100%.”

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Posted 2 months ago

Thank you so much for your amazing review, Vernon! We’re delighted to hear that our team was helpful and eager to please. Your recommendation means the world to us, and we're here to assist you anytime! Warm regards, Team Build & Plumb

Posted 2 months ago

“Had to return an item that was delivered by Amazon, damaged. So I called Build and Plumb direct instead of going through Amazon and got a superb service. Thank you for your prompt response and the item arrived in good condition.”

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Posted 2 months ago

Thank you for your wonderful review, Debbie! We're thrilled to hear that you received superb service when you reached out to us directly. Your satisfaction is our top priority, and we appreciate your kind words! Warm regards, Team Build & Plumb

Posted 2 months ago

“Good service all round .”

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Posted 2 months ago

Thank you for your wonderful review, Aaron! We're thrilled to hear that you had a great experience with our service. Your satisfaction is our priority, and we appreciate your kind words! Warm regards, Team Build & Plumb

Posted 2 months ago

“I had an issue with a damaged part ( from the courier), but the customer service was 1st class from the quick response to the replacement part being shipped. Would definitely use them again.”

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Posted 2 months ago

Thank you for your fantastic review, Pete! We're so pleased to hear that our customer service met your expectations and that you received your replacement part quickly. We appreciate your support and look forward to serving you again in the future! Warm regards, Team Build & Plumb

Posted 2 months ago

“My item was at a much lower price than other firms and was received quicker than the time quoted by the courier so I am happy about that.”

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Posted 2 months ago

Thank you for your fantastic review, Richard! We're delighted to hear that you found our prices competitive and that your item arrived quicker than expected. Your satisfaction means a lot to us, and we appreciate your support! Warm regards, Team Build & Plumb

Posted 2 months ago

“My Deanta doors arrived quickly and in perfect condition. Acknowledgment email confirming order received and kept updated about delivery. Very impressed with this company and I would definitely buy from them again.”

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Posted 2 months ago

Thank you for your fantastic review, Tracey! We're thrilled to hear that your Deanta doors arrived quickly and in perfect condition. It's wonderful to know that you appreciated our communication throughout the process. We look forward to welcoming you back for your future purchases! Warm regards, Team Build & Plumb

Posted 2 months ago

“This was the first time I’ve used Plumb & Build.Found they stocked a wide range of plastering materials all at a good price.The order itself arrived bang on time and couldn’t fault anything.Will definitely be using them again in future”

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Posted 2 months ago

Thank you for your fantastic review, Andrew! We're delighted to hear that you found our range of plastering materials and prices to your satisfaction. It's great to know that your order arrived on time as well. We can't wait to assist you again in the future! Warm regards, Team Build & Plumb

Posted 2 months ago

“Still waiting for my order to be dispatched still not received and at the time of writing this”

Helpful Report

Posted 2 months ago

Hi Sian, Thank you for reaching out. I understand your concern, and I'm sorry for the delay. As noted at the time of purchase, orders can take up to 10 working days to be dispatched. We're currently still within that timeframe, but please rest assured that your order is being processed and will be on its way as soon as possible. We appreciate your patience and understanding, and we'll send you a dispatch confirmation as soon as your order ships. If you have any further questions in the meantime, feel free to get in touch. Best regards, Team BuildandPlumb

Posted 2 months ago

“Fabulous service”

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Posted 2 months ago

Thank you for your wonderful review, Adrian! We're so glad to hear that you had a fabulous experience with our service. Your support means a lot to us, and we look forward to assisting you again in the future! Warm regards, Team Build & Plumb

Posted 2 months ago

“Excellent service good value can't fault anything delivery was very good”

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Posted 2 months ago

Thank you for your wonderful review, Elaine! We're so glad to hear that you found our service excellent and our value to your satisfaction. It’s great to know that your delivery experience met your expectations as well. We appreciate your kind words and look forward to serving you again! Warm regards, Team Build & Plumb

Posted 2 months ago

“Great price and quick delivery”

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Posted 2 months ago

Thank you for the wonderful review, Adrian! We’re thrilled to hear that you found our prices great and that the delivery was quick. Your satisfaction is our top priority! Warm regards, Team Build & Plumb

Posted 2 months ago

“Trousers wrong size”

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Posted 2 months ago

“Good prices, ordering and delivery straightforward”

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Posted 2 months ago

Thank you for your wonderful review! We’re delighted to hear that you found our prices good and that the ordering and delivery process was straightforward. Your feedback is truly appreciated! Warm regards, Team Build & Plumb

Posted 2 months ago

“Easy ordering and delivered within days. Job done. Thumbs up.”

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Posted 2 months ago

Thank you for your great review! We’re thrilled to hear that you found the ordering process easy and that your delivery was prompt. Your thumbs up means the world to us! Warm regards, Team Build & Plumb

Posted 2 months ago

“Absolutely terrible. You sold me items on next day delivery which you dint even have in stock, and lied after i asked about delivery time when you were waiting for stock to arrive in. Wouldn't recommend to anybody”

Helpful Report

Posted 2 months ago

We're truly sorry to hear about your experience with the delivery and stock issues. It’s disappointing to know we let you down, and we appreciate you bringing this to our attention. We strive to provide accurate information and timely deliveries, and we will use your feedback to improve our processes moving forward. If you'd like to discuss this further, please reach out to us directly. Warm regards, Team Build & Plumb

Posted 2 months ago

“Excellent service, prompt delivery. Would definitely recommend.”

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Posted 2 months ago

Thank you for your fantastic review, Linton! We’re so pleased to hear that you experienced excellent service and prompt delivery. Your recommendation means a lot to us! Warm regards, Team Build & Plumb

Posted 2 months ago

“Ordered two tins of Liberon Honing Oil. It arrived undamaged and on time; to my entire satisfaction.”

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Posted 2 months ago

Thank you for your excellent review, John! We're so glad to hear that your order arrived undamaged and on time. Your satisfaction is our top priority, and we appreciate your feedback immensely! Warm regards, Team Build & Plumb

Posted 2 months ago

“Excellent. Item arrived quickly and securely packaged. Competitive pricing. Would recommend.”

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Posted 2 months ago

Thank you for your fantastic review! We're thrilled that your item arrived quickly and securely packaged. Your recommendation means so much to us, and we look forward to serving you again! Warm regards, Team Build & Plumb

Posted 2 months ago

Build & Plumb is rated 4.6 based on 940 reviews