Build & Plumb Reviews

Name: Build & Plumb
Address: Newburn Haugh Industrial Estate, Riversdale Way, Newcastle upon Tyne, England
Rating: 4.57

4.6 Rating 941 Reviews

88 %

of reviewers recommend Build & Plumb

4.6

Based on 941 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Build & Plumb 5 star review on 7th December 2025

Lee Bowes

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I bought a Jacket for work and needed it urgently so called up The Build and Plumb team and spoke to Ross who said if I placed my order I could come and collect it and they would refund the delivery charge. True to his word a few hours later he was true to his word and I really like my new jacket. Great service. Great products and cheap prices.”

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Posted 2 months ago

“Very happy with the service .”

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Posted 2 months ago

Thank you for your wonderful review! We're thrilled to hear that you're very happy with our service. Your satisfaction means the world to us, and we appreciate you taking the time to share your experience. Warm regards, Team Build & Plumb

Posted 2 months ago

“Excellent service and fast delivery”

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Posted 2 months ago

Thank you so much for your excellent review, Phillip! We're delighted to hear you had a great experience with our service and that the delivery was fast. Your support and feedback mean a lot to us. Warm regards, Team Build & Plumb

Posted 2 months ago

“I order some materials from build and plumb which unfortunately got damaged in transit. They contacted me and immediately sent the items out again. Excellent service and very quick to respond.”

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Posted 2 months ago

Thank you for your fantastic review! We're so glad to hear that our team responded quickly and resolved the issue for you. Your satisfaction is our top priority, and we truly appreciate your kind words about our service. Warm regards, Team Build & Plumb

Posted 2 months ago

“Really great service very quick delivery and the best price on the market Thank you”

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Posted 2 months ago

Thank you for your wonderful review, James! We’re so pleased to hear that you enjoyed our quick delivery and competitive pricing. Your satisfaction is incredibly important to us, and we appreciate your kind words. Warm regards, Team Build & Plumb

Posted 2 months ago

“Good prices Rapid Delivery what else do you want from a supplier Thanks”

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Posted 2 months ago

Thank you for your fantastic review, Edward! We're delighted to hear that you enjoyed our good prices and rapid delivery. Your support means a lot to us, and we're here to provide the best service possible in the future. Warm regards, Team Build & Plumb

Posted 2 months ago

“I am happy to do this shop shopphing is great shop”

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Posted 2 months ago

Thank you for your great review, Viorel! We're thrilled to hear that you enjoyed your shopping experience with us. Your happiness is our priority, and we appreciate your positive feedback! Warm regards, Team Build & Plumb

Posted 2 months ago

“As described and on time.”

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Posted 2 months ago

Thank you for your positive feedback! We're glad to hear that everything was as described and delivered on time. Your satisfaction is our priority, and we truly appreciate your support. Warm regards, Team Build & Plumb

Posted 2 months ago

“Great selection of products at really competitive prices. Will use again”

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Posted 2 months ago

Thank you for the excellent review, Steve! We're thrilled to know that you found our product selection and prices to be competitive. We truly appreciate your support and look forward to serving you again soon. Warm regards, Team Build & Plumb

Posted 2 months ago

Thank you for your great review, Steve! We're so glad to hear that you found our selection and prices to be competitive. Your support means a lot to us, and we look forward to serving you again soon! Warm regards, Team Build & Plumb

Posted 2 months ago

“I bought the wrong colour grout. I emailed the team, and they sorted it before the order went out. Very relieved! Thanks, Build and Plumb.”

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Posted 2 months ago

Thank you for your kind review, Stuart! We're so glad that we could help sort out the grout issue for you before your order shipped. Your relief is our priority, and we truly appreciate your feedback! Best wishes, Team Build & Plumb

Posted 2 months ago

“Great prompt service at competitive prices”

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Posted 2 months ago

Thank you for your excellent review, Stephen! We're glad to hear that you appreciate our prompt service and competitive prices. Your satisfaction is our top priority, and we look forward to serving you again in the future. Warm regards, Team Build & Plumb

Posted 2 months ago

“First time I have ordered an item from Biold * Plumb. Service was top class, item arrived on promise date and was delivered in a box which protected the item. Definitely recommend.”

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Posted 2 months ago

Thank you for your wonderful review, Stephen! We’re thrilled to hear that you had a top-class experience with our service and that your item arrived safely. Your recommendation means a lot to us, and we look forward to serving you again in the future. Warm regards, Team Build & Plumb

Posted 2 months ago

“Very good quick service”

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Posted 2 months ago

Thank you for your kind review, Dean! We're thrilled to hear you experienced our quick service. Your satisfaction is our top priority, and we truly appreciate your feedback! Warm regards, Team Build & Plumb

Posted 2 months ago

“This is the first time I have used Build & Plumb, on this first occasion just for 1 small item. The website is good and the ordering and delivery service were very good.”

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Posted 2 months ago

“Great price , quality as expecte and delivery was quick , will buy from here again , certainly recommend”

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Posted 2 months ago

“I've looked for these Boots everywhere and I gotta be honest Build and Plumb were by far the Cheapest. Easy to order and excellent delivery.”

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Posted 2 months ago

“Bought trousers was a bit sceptical as price was cheap but fit perfectly and are very comfortable and stretchy so perfect as a carpet fitter getting up and down”

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Posted 2 months ago

“Was easier than I thought. I brought the new buckboots that are out size 9 online. Quick and simple. Comfortable at the moment but only worn them 5 times at the moment. I would recommend and probably buy other items from them when I need them.”

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Posted 3 months ago

Thank you for your wonderful review! We're so glad to hear that your experience was easier than expected and that the buckboots are comfortable for you. Your recommendation means a lot to us, and we look forward to serving you again for your future needs! Warm regards, Team Build & Plumb

Posted 3 months ago

“Clear website. Correct parts delivered on time”

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Posted 3 months ago

Thank you for your excellent review! We're thrilled to hear that you found our website clear and received the correct parts on time. Your satisfaction means the world to us, and we appreciate your kind feedback. Best wishes, Team Build & Plumb

Posted 3 months ago

“item as described, delivered on time and in good condition.”

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Posted 3 months ago

Thank you for your fantastic review! We're delighted to hear that your item matched the description and arrived on time in great condition. Your satisfaction is our priority, and we appreciate your kind words. Warm regards, Team Build & Plumb

Posted 3 months ago

Build & Plumb is rated 4.6 based on 941 reviews