“STAY AWAY or REPORT ABUSE. Design Eminent (DE) is hosted on Liquid Web (LW), which is a legitimate company. The IP# that DE is using is 67.227.158.102 You can report DE for abusing the LW servers for malicious activity at their complaints page https://www.liquidweb.com/contact-us/abuse/ In our case they recommended contacting law enforcement.*
DE was hired to redesign my client's website, but they hijacked it from the reliable hosting service, where it was paid up for 3 years in advance, and they installed it on their account at Liquid Web, not supplying my client with a password.
My client paid an extra $999 over the phone for SEO to improve Google rankings. Weeks later when nothing was done, I inquired with DE, and was sent an invoice stating the charge was for "Lifetime Plugin Renewal", which is a process that is typically automated. When my client asked for the money back, they cut off communications and, didn't do any plugin updates.
Avoid this company, it is a scam.
PS here is the response from Liquid Web to my complaint:
Thank you for your email and information. As you can appreciate, our obligation is to address this directly with our customer so we will not share any details of the investigation or actions with external parties. We appreciate you raising this issue and take all concerns of this matter very seriously. *You may wish to consider pursuing this with the applicable law enforcement authorities in this case.
https://www.liquidweb.com/about-us/policies/complaints-and-community-guidelines/”
“FRAUD ALERT! Forgery-Money Laundering. Be careful dealing with this company. The office in Newark, NJ is non-existent running a fraudulent business. They are scammers!! Do not spend 1 cent with this company.
100% criminal.”
“Buyer BEWARE!!! sad to say I booked with this company 16 months ago and was told they would have my website designed within 2 weeks and here we are and website has still not been finish. They give you nothing but excuses and now have come to the point where they are trying to scam me for more money for work I have already paid for. My agreement included CMS software that I could make all changes myself and am now being told that software is no longer compatible and are trying to charge me extra for the software and refuse to finish the updates. I was also promised one year of free maintenance and they cant even finish my website. they are totally useless. Anyone who is interested can email me as I will be happy to share with you the most ridiculous back and forth emails you can imaging where I explain what needs to be done and 2 months later they ask you what needs to be done. HORRIBLE!.”
“WARNING: I signed a lifetime hosting contract with Design Eminent about three years ago for $2298. The contract entitles you to a 100% money back guarantee if you’re not satisfied or do not wish to continue with them for whatsoever reasons, it also states this is a onetime fee that you are paying for. I couple of months ago the Company went into my Private Foundation checking account and took out hundreds of dollars without my consent, my Bank Fraud Department refunded me back the funds and had Design Eminent refund my money back. On 4/6/2021, I started receiving a text message without a name, only stating this is Design Eminent, and I needed to pay $750 to keep my website up, I refused; I then received phone calls from someone refusing to give me their name the next day soliciting me for the $750 payment; I refused to make a payment and my website started displaying a message (OOPS, That page can't be found). This has been one of my worst experiences with doing business with any Company ever. I will pursue civil action to the highest degree. Everyone beware of this Company (Design Eminent)!C”
“They are extortionists threathening to trash my domain and website unless I send them more money. They created a wrbsite for me and I paid for 10 years of hosting and maintenance and my site went down they wanted more money to help me. They are rude and very aggressive they call and text me 100 times a day. I have reported them to the police.”
“If you're not here as a fake employee posing for the illigitimate company, "Design Eminent," to give yourself 5-stars, then you're here because you're of the far-too-many that just got bent by them. This pertains to you. See below & complete ALL the following to put these pieces of **** on blast:
▪️Contact your financial institution. Request assistance with getting your money back.
▪️Report your experience to BBB’s Scam Tracker at https://www.bbb.org/scamtracker/new-jersey/reportscam
▪️Report the transaction to the FBI’s Internet Crime Complaint Center at www.ic3.go
▪️Report your experience with Federal Trade Commission at www.ftc.gov
So sorry for your experiences (I was a victim as well)”
“I paid them $1200 to build me a e-commerce website over three months ago and they have still not finished building my side they are very unprofessional every time I call to find out what it is that they doing on the side they always tell me to get them 24 hours they gonna make some changes on the website and it never happened so stay away from this company they seem to be scammers that do not have any intention on building your website just to keep leading you on trying to get you to buy more different things for your website and they do not honor the 100% guarantee money back I’m still trying to get my $1200 back from them so I have now gotten me a lawyer to handle this for me so I will be taking legal action towards this company they will keep passing you around to different people I spoke with Lionel Mark samuel peter Kim Kevin and whenever you talk to her it seem like it’s the same person and they’re never there they always out sick never at work working on your website stay away they are bad business a bad company scammers”
“RUN!! And I mean that with all sincerity! I would give this company NO stars if I could. Design Eminent is a complete and total SCAM! They are FRAUDS. I initially hired this company to build my company website back in July 2020. It is now January 2021 and they have YET to complete my project. Six months and still NOTHING. They lured me and promised the most stellar website with all this extravagant components, and sold me a dream. They haven't delivered on anything that they promised. I initially paid $500 for a basic package. Four months later, they said it was impossible to deliver WHAT THEY PROMISED and harassed me for 2 weeks via constant phone calls, text messages, and emails, to pay an additional $600 so they could complete my site. Of course I fell for it again and paid they additional, and literally as soon as I paid, they completely fell off the face of the earth. They've completely ignored all of my emails, text messages, and phone calls requesting updates on my site and even demanding a full refund - per their company policy of a satisfaction guaranteed or a full refund. And yep you guessed it, NO RESPONSE. Do yourself a favor and DO NOT HIRE THESE FRAUDS. And I'm calling out Ferris Marven, Alfred Smith, and someone by the name of John who were all supposed to be my project managers. They are all compulsive liars and will tell you anything to get your money. Please, I urge DO NOT HIRE THEM!!!”
“One star is mandatory otherwise they do not even deserve a star. We started working with them in July and we we were told that our website will be liver in 4-6 weeks which never happened. Finally our website was live on October and since then it has crashed 4 times. We are writing this review on January 18th 2021 and our website is down since January 12th 2021. Since Jan 12th we are trying to get in touch with our project manager, other team members through various means like phone calls, messaging platform they have, live chat etc. We must have called them at least 100 times in this span and they simply do not care to reply. Till date we have paid them $5199 which included website designing, on-page SEO, dedicated server (for 3 years), site maintenance and SSL certificate (for 5 years). Its been only 3 months or so since our website has gone live and these guys have just vanished. Since I am trying to follow up with them since a week now and I had no point of contact till date. It will be safe for us to think that they have taken our money and vanished.”
“This company took my $1220 on September 20 and no website. I was patient until they stop communicating. To this day no site and I have retained an attorney.”
“Stay away from this company .
Very sweet talkers and everyone claims to be the senior person there.
In August 2020 i spoke with Ian Lcas ( senior sales manager) about getting my online store built.
I paid entirely for what was required and promised a completion of 3 to 4 weeks contractually.
Then I was handed over to STEVE CLARK as my senior designer who claimed to head the designing department and was told by him in writing that he will be the person looking after my project from start to finish.
he asked for payment for content writing and I did.
Just after payment I was transfered to DANNY EDWARDS .
it took over 5 months now and the website is not live with my satisfaction.
It ended up that I had to write all the content, design all the banners myself and basically all they had to do was put all together.
They always ask for more money for differnt things.
2 weeks back Danny asked me to pay for the hosting and said that the website will go live right after i pay.
i did not authorize that but still a payment from my credit card was taken for that and as of today it is STILL not active.
Last week Friday a lady by the name of AMY intercepted my call for Danny and said she was the person overlloking all projects to be completed on time.
I explained my situation and frustration.
She promised that all will be completed within few hours but since then she completly stopped ansering he phone and replying to me messages.
I have constantly advised them and reminded them obout the deadline and also mede it clear to them that my company is loosing a lot of clientele and revenue due to the delay but their false promises never end.
CAUTION If anyone is considering of getting their work done by DESIGN EMINENT PLEASE save yourself the stress money / revenue. and time.
do not get fooled by their smooth talks and their price even though it is for almost free.
I have suffered these 5 months and thinking legal advise
Any one else out there?”
“I was working with one digital solution providing company earlier, but after they failed to meet certain deadlines and quality, I went for a refund and started looking for another company. I agree that my requirements were unique, but this is exactly what makes your business successful. After a week, one of my fellows suggested me to contact Design Eminent. I was wondering if they will fulfill all of my project requirements or not, but I proceeded with them. What Really got me, was there onboarding process. Once I registered with my package, My Project Manager called me and took me onboard with this Unique Project Onboarding Process, where he took all the vital information that I have for my project, it took him like 5 minutes to complete my onboarding and once that was done, He totally understood what I was actually looking for.”
“I was working with one digital solution providing company earlier, but after they failed to meet certain deadlines and quality, I went for a refund and started looking for another company. I agree that my requirements were unique, but this is exactly what makes your business successful. After a week, one of my fellows suggested me to contact Design Eminent. I was wondering if they will fulfill all of my project requirements or not, but I proceeded with them. What Really got me, was there onboarding process. Once I registered with my package, My Project Manager called me and took me onboard with this Unique Project Onboarding Process, where he took all the vital information that I have for my project, it took him like 5 minutes to complete my onboarding and once that was done, He totally understood what I was actually looking for.”
“Great purchase for my company and fantastic job. They do not need hand holding and will design your site in a very professional way and are very easy to communicate with.
I am extremely happy with Design Eminent. They solved a huge source of frustration and do a much better job than website designers that charge thousands of dollars. Please, please you owe it to your business and company to use these guys.”
“I can't say enough about your designer. He was an absolute joy to work with. He listened carefully to what I wanted and every time he came through with what I asked him for. It was like he could see what I saw in my head. I love our new website and so does everybody else that sees it. What I love the most is that everything works the way it's supposed to. More importantly when I didn't like something, he said "I'm here to make it look the way you want, I want you to be happy", that speaks volumes. That is real client services.
Thank you from our team to yours.
Kat Manzella
Executive Director
Kisses4Kate
Helping Children with Cancer and Their Families.”
