Ding Reviews

Name: Ding
Address: 3 Shelbourne Buildings, Shelbourne Road, Dublin, 3 Shelbourne Buildings, Shelbourne Road, Dublin, Dublin
Rating: 4.27

4.3 Rating 498 Reviews

81 %

of reviewers recommend Ding

Company Reviews

Metrics

Info

4.3

Based on 498 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.7 out of 5

About Ding:

Since 2006 Ding was founded to change billions of lives by accelerating mobile access. As the number one international mobile top-up platform in the world, every second, someone, somewhere sends a phone recharge with Ding. Our users have successfully sent over 500 million top-ups globally, via our app, online at ding.com and in-store at over 600,000 retail partners worldwide.

Visit Website

Email:

raquel.martini@ding.com

Location:

3 Shelbourne Buildings, Shelbourne Road, Dublin,
3 Shelbourne Buildings, Shelbourne Road, Dublin
Dublin
D04 C2Y6

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Ding 1 star review on 21st December 2019

Edem

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I paid for your service and u can not sell me phone service. I rate u poor service .I will not recommended you to anyone”

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Posted 3 years ago

We’re sorry to hear you had a bad experience and we’d like to solve the issue as soon as possible. I've tried to find your contact details, but have not found them. Please can you email us at customercare@ding.com or our via our live chat and we will be able to help you? - Robert

Posted 3 years ago

“In east or west Ding is the best”

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Posted 3 years ago

Naeem, we're delighted with your comment! Thanks for choosing us to send a recharge. - Robert

Posted 3 years ago

“Recently started using it and it seems very smooth”

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Posted 3 years ago

Jan, thanks for choosing us to send a recharge. You can always contact us in our live chat 24/7 or our email customercare@ding.com if you have any queries. Zack

Posted 3 years ago

“Recently started using it and it seems very smooth”

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Posted 3 years ago

“Good application”

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Posted 3 years ago

Thanks, Lee, that's great to hear. We're delighted you're enjoying our app. Robert

Posted 3 years ago

“Ding is fabulous and provides a really helpful service. THANK YOU!”

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Posted 3 years ago

Thank you very much for your excellent feedback! We work very hard to provide the best service so hearing nice things makes us smile. Zack

Posted 3 years ago

“Faster convenient and safe.”

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Posted 3 years ago

Thanks! We're very proud of what we do and we aim to provide a fast and secure service to all customers. Zack

Posted 3 years ago

“Best and easy way to send load anywhere in the world”

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Posted 3 years ago

Thank you very much for your feedback! Our purpose is to improve people's lives and if we helped to bring you a little joy then our job is done! Zack

Posted 3 years ago

“Yeah the ding is good and l like to thanks you”

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Posted 3 years ago

Thanks for your feedback, Anganga! We're thrilled to hear you like our service! Zack

Posted 3 years ago

“Jamás pensé que podría recargar una linea en Venezuela desde el exterior con lo caótico que es todo allá, pero les aseguro que FUNCIONA y es super rápido.”

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Posted 3 years ago

¡Muchas gracias por tu comentario! Hacemos todo lo posible para ofrecer un servicio rápido y seguro. Nos da una gran alegría saber que estás contento con nuestro servicio. Robert

Posted 3 years ago

“Very nice app to put topups.”

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Posted 3 years ago

Thanks, Arpanjot, that's great to hear! We're thrilled you're enjoying our app. Robert

Posted 3 years ago

“I topped-up an account for a chatr cell phone by mistake on ding and immediately contacted them to advise them of the error. ding would not refund the money--very dishonest company!!!! Be very careful when dealing with a company that literally steals your money.”

Helpful Report

Posted 3 years ago

John, we’re sorry to hear you had this bad experience. You should, now, have received an email from us with all the information and solution to it. Please, let us know if there is anything else we can do for you. Robert

Posted 3 years ago

“Perfect service I’m so happy 👍👍”

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Posted 3 years ago

Thanks! We're very proud of what we do and we aim to provide a fast and secure service to all customers. It brings us huge joy knowing you're happy. Robert

Posted 3 years ago

“I Am in United States and my husband is in Jamaica...I'm very please with Ding it's has been keeping me and my husband in contact with one another since he can't afford to pay for WiFi Thank You Ding for keeping us together!”

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Posted 3 years ago

We're so happy to hear you can help your husband with some recharges, Tyla. Thanks for choosing us to do it. Robert

Posted 3 years ago

“Dont i repeat do not buy anything from this website...its a scams once they have your money they will turn your head in circle...lied that the person got the top up refill...I did a top up 4 days ago...they send their web site to the person never the money i payed..please dont waste your money...i need to go cancel my bank card...ding does not have a number at all beside chatting...thats already a red flag”

Helpful Report

Posted 3 years ago

We’re sorry to hear you had a bad experience and we’d like to solve the issue as soon as possible. You should have received an email from us as we are looking into it. Let us know if there is anything else we can do for you, we are available at customercare@ding.com and at our 24/7 live chat. Robert

Posted 3 years ago

“Quick, no hassle, well impressed.”

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Posted 3 years ago

Beryl, we're delighted with your comment! Thanks for choosing us to send a recharge. We work very hard to provide the best service so hearing nice things makes us smile. Robert

Posted 3 years ago

“I did a refill and it never came. even money is not refunded to me!”

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Posted 3 years ago

I am sorry you had a bad experience using our services, Mary. I could not find your contact details in our system but reach us at our live chat: https://support.ding.com/hc/en-us and we will be happy to review your case. Zack

Posted 3 years ago

“Tq so much for very nice service”

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Posted 3 years ago

Thank you very much for your feedback! Zack

Posted 3 years ago

“Absolutely satisfied with your fast nd easy service”

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Posted 3 years ago

Wow, Maggie, thanks! We’re thrilled to hear such good feedback, and we’re proud to be one of the fastest and easiest top-up services. Zack

Posted 3 years ago

“O aplicativo é excelente,se não fosse os juros seria perfeito.”

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Posted 3 years ago

Obrigado pelo excelente feedback! Revisamos regularmente nossas taxas para oferecer aos nossos clientes o melhor serviço possível. No entanto, vou garantir que nossa equipe as revisem novamente. Robert

Posted 3 years ago

Ding is rated 4.3 based on 498 reviews