Ding Reviews

Name: Ding
Address: 3 Shelbourne Buildings, Shelbourne Road, Dublin, 3 Shelbourne Buildings, Shelbourne Road, Dublin, Dublin
Rating: 4.27

4.3 Rating 498 Reviews

81 %

of reviewers recommend Ding

Company Reviews

Metrics

Info

4.3

Based on 498 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.7 out of 5

About Ding:

Since 2006 Ding was founded to change billions of lives by accelerating mobile access. As the number one international mobile top-up platform in the world, every second, someone, somewhere sends a phone recharge with Ding. Our users have successfully sent over 500 million top-ups globally, via our app, online at ding.com and in-store at over 600,000 retail partners worldwide.

Visit Website

Email:

raquel.martini@ding.com

Location:

3 Shelbourne Buildings, Shelbourne Road, Dublin,
3 Shelbourne Buildings, Shelbourne Road, Dublin
Dublin
D04 C2Y6

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Ding 1 star review on 21st December 2019

Edem

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“ding a satisfactory application but needs improved adding malaysian language”

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Posted 3 years ago

Thanks for your feedback, Mohd! I totally understand, we are working on adding new features and languages. I hope we can meet your needs soon! - Robert

Posted 3 years ago

“I am very happy to use ding. I think ding is the best 👍”

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Posted 3 years ago

Thomas, thank you for the excellent feedback, and do spread the word! - Robert

Posted 3 years ago

“Very helpful thanks 👍”

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Posted 3 years ago

Thanks for your feedback! If you have any questions, please contact us at customercare@ding.com. Zack

Posted 3 years ago

“No funciona la compra de paquetes”

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Posted 3 years ago

Siento mucho cualquier inconveniente ocasionado usando nuestros servicios. Por favor, escríbenos a customercare@ding.com o acude al chat en vivo disponible las 24 horas del día https://support.ding.com/hc/es, resolveremos cualquier duda o problema que puedas tener con los paquetes de datos. - Robert

Posted 3 years ago

“fast load and reliable”

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Posted 3 years ago

Thanks! We’re thrilled to hear such good feedback, and we’re proud to be one of the fastest top-up services. - Robert

Posted 3 years ago

“No funciona la compra de paquetes”

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Posted 3 years ago

Siento mucho que hayas tenido esta mala experiencia usando nuestros servicios. No he podido encontrar tu cuenta, pero si nos escribes al correo customercare@ding.com o acudes al chat en vivo disponible las 24 horas del día, resolveremos cualquier duda o problema que puedas tener. - Robert

Posted 3 years ago

“good and very quickly when i use”

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Posted 3 years ago

Thanks, Ana! We're very proud of what we do and we aim to provide an easy, fast and secure service to all customers. It brings us huge joy knowing you're happy. - Robert

Posted 3 years ago

“Very helpful”

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Posted 3 years ago

Thank you so much for your feedback, Kewal! Zack

Posted 3 years ago

“I want to take a moment of my time to review this app because it really helped me and they were serious, kept reasonsble prices and complied with what they promised”

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Posted 3 years ago

Thank you for the excellent feedback Miguel, and do spread the word! Zack

Posted 3 years ago

“I enjoyed your app thank you 🙏”

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Posted 3 years ago

Thank you for your comment! We're glad to hear you enjoyed our app! Zack

Posted 3 years ago

“Very good service”

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Posted 3 years ago

Thank you for your feedback! Zack

Posted 3 years ago

“Yesterday I try to use my second chance with HELLONOFEES coupon, and Ding didn't allow me anyway... ☹️ So disappointing...”

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Posted 3 years ago

Dabid, I am sorry you had an issue with this coupon. Please email us at customercare@ding.com FAO Zack and I will look into it for you. Thanks! Zack

Posted 3 years ago

“Exelente gracias por darme la oportunidad de recargar un número de teléfono de alguien especial lo recomiendo”

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Posted 3 years ago

¡Muchas gracias por tu comentario! Nos encanta que te podamos ser de ayuda para contactar con tus seres queridos. Zack

Posted 3 years ago

“Exelente gracias por darme la oportunidad de recargar un número de teléfono de alguien especial lo recomiendo”

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Posted 3 years ago

“Hice dos recargas y después no me dejó hacer una tercera. Un letrero dice que no estaban disponibles las ofertas como para que fuera a optar por las de más dinero.”

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Posted 3 years ago

Phill, siento mucho que hayas tenido esta mala experiencia. No he podido encontrar tu cuenta Ding, pero si los escribes al correo customercare@ding.com o acudes al chat en vivo, revisaremos tu problema. Zack

Posted 3 years ago

“Easy to deal with ... prompt service”

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Posted 3 years ago

Thanks for your comment, Peter! We are glad to hear you like our service. Zack

Posted 3 years ago

“CON DING NO HAY TIEMPO QUE PERDER ELLOS TE AYUDAN EN MENOS DE DOS MINUTOS PARA QUE TE MANTWNGA CERCA DE TU FAMILIA , ASI COMO ME AYUDAEON AMI , TAMBIEN LO HARAN CONTIGO.”

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Posted 3 years ago

Muchas gracias por tu comentario, Luis. Nuestro objetivo es conectar a las personas para que puedan sentirse cerca. Estamos muy contentos de que gracias a nosotros puedas hacerlo. Zack

Posted 3 years ago

“Its so good website!”

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Posted 3 years ago

Thanks for your feedback, Mouhamed! We are glad to hear you like our website! Zack

Posted 3 years ago

“Es exelente a mí me funcionó bien no se traba y trabaja exelente la recarga a Cuba fue muy nuena”

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Posted 3 years ago

Muchas gracias por tu comentario. Hacemos todo lo posible para ofrecer un servicio rápido y seguro. Nos da una gran alegría saber que estás contento con nuestro servicio. - Robert

Posted 3 years ago

“Good good 👍”

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Posted 3 years ago

Thank you for your feedback, Vikram! We're thrilled to hear you like our app/website. Zack.

Posted 3 years ago

Ding is rated 4.3 based on 498 reviews