DIY Refurb Reviews

Name: DIY Refurb
Address: DIY Refurb, Unit 31 Hilton Industrial Estate, Hilton, Derbyshire
Rating: 4.76

4.8 Rating 173 Reviews

95 %

of reviewers recommend DIY Refurb

4.8

Based on 173 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

DIY Refurb 5 star review on 10th August 2026

Donna Harper

Anonymous

Anonymous // 01/01/2019

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“I ordered this product as it stated it was suitable for wood and sloping roofs.Once I received the tin it states in the label that it is not suitable for wood. I wish to apply it to a brand new sloping PlyWood roof so I am confused as to what to do.”

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Posted 3 weeks ago

“Very pleased with this seller. Excellent communication and super fast delivery times. Will definitely use again. Highly recommended”

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Posted 3 weeks ago

“Great shop, has all things needed for my basement refurb at reasonable prices and quick delivery. Thanks.”

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Posted 3 weeks ago

“Excellent company to deal with. Paint arrived promptly and well packaged.”

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Posted 4 weeks ago

“Excellent service - the address looked wrong so they phoned me to sotrt it and boom the goods arrived in 2 days and they were exactly what was needed - sorted.”

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Posted 1 month ago

“Exactly as ordered, quick delivery and good price. Only small criticism, box was very large for small item.”

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Posted 1 month ago

“I ordered the gloves but unfortunately they have not arrived before receiving a review form, so it very challenging to proved any feedback about the products, I can only provide feedback on the delivery service which I would rate as not good”

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Posted 1 month ago

“I'm not a child,but have small hands.These are the only gloves that fit me.They are superb, strong but mot bulky.”

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Posted 1 month ago

“Ordering was super easy, website is great to use. Kept up to speed with delivery and got the product in super quick time. It was also securely wrapped so no chance of damage. Thanks for a great service”

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Posted 1 month ago

“Can not fault DIY Refurb, cheaper than the rest and ultra fast delivery, thank you guy’s 👍🏻”

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Posted 1 month ago

“Amazing service the best I’ve ever used so prompt!”

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Posted 1 month ago

“Great service and great product. Would definitely recommend this company five stars 🌟”

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Posted 1 month ago

“All I can say is WOW!! I’m embarrassed to say I left my cooker a lot longer than I should have in the cleaning compartment but I used the clean ya oven left it soak for a few hours and it does just WIPE AWAY. Can’t wait to explore other cleaning products in the range.”

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Posted 1 month ago

“Quickest delivery ever! Ordered Friday after 3pm - delivered on Monday morning!!!”

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Posted 1 month ago

“Very pleased with the gravel I ordered. Very good prices and easy ordering. It was delivered on time and the courier was very helpful. Would recommend for building supplies.”

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Posted 1 month ago

“Very quick delivery and the best price anywhere”

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Posted 2 months ago

“The product was as expected. Unfortunately the delivery itself has let the company down. Had a really problem with the delivery driver on several occasions as he would not leave the product even though he had been requested to via the ring doorbell. He was not only rude to my elderly neighbour but the following day after I had to take the morning off work to wait for a delivery he was once agin rude to me. A really shame that after being charged for delivery you are treated and spoken to in such an appalling manner. For this reason I will not be using your company again and I will be shopping with my local wholesaler.”

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Posted 2 months ago

Thank you for taking the time to leave your review. We're pleased to hear that the product met your expectations, but we're genuinely sorry to learn about your delivery experience. The behaviour you describe is completely unacceptable, and we understand why it has left you feeling disappointed. While this particular order was dispatched directly by one of our trusted suppliers using their chosen delivery partner, we appreciate that as the retailer you ordered from, your experience reflects on us. We have therefore shared your feedback with the supplier and asked them to investigate the matter with their courier so that appropriate action can be taken. Please accept our sincere apologies for the frustration and inconvenience this caused. Although the delivery itself was outside of our direct control, we never want any customer to receive this level of service, and we're disappointed that this has overshadowed an otherwise successful order. Thank you again for bringing this to our attention.

Posted 2 months ago

“Good hose does the job”

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Posted 2 months ago

“Excellent, the items I bought were easy to find on the website and the purchase was an easy process. The order was dispatched quickly and arrived next day. I found the sales team at diy refurb to be very helpful and responded quickly.”

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Posted 2 months ago

“Great service, incredibly quick delivery. Very pleased with my purchase. Would definitely use DIY Refurd again. A+++++++.”

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Posted 2 months ago

DIY Refurb is rated 4.8 based on 173 reviews