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Electricals Online Reviews

4.2 Rating 54 Reviews
81 %
of reviewers recommend Electricals Online
Anonymous
Anonymous  // 01/01/2019
Quickly delivered exactly what I ordered. Would certainly use them again.
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Posted 1 day ago
We had a problem they sorted it out got the bits I needed happy chap and rapid will be back for more
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Posted 3 days ago
Many thanks for the feedback, apologies for the issue and any inconvenience caused. If there is anything else that we can help you with please stay in touch.
Posted 1 day ago
Great heater and brilliant service 👍
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Posted 4 days ago
Thanks for the review! We're glad you like the product and are happy with our service. If we can help you with anything else please get in touch :)
Posted 3 days ago
The downlight arrived promptly and was identical to the one that needed replacing
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Posted 1 week ago
Thank you for the review, we are glad to hear you had such a positive experience with us and we hope to hear from you again soon.
Posted 1 week ago
Ordered 4 ( Bell 200w asymmetric lights) and paid extra for next day before 12. The lights I ordered didn’t turn up and I had a cherry picker on site. I chased up to be told fed-ex had lost them and when I asked to see the email was told it was the manufacturer who hadn’t sent them ( Bell) I ended up having to pay extra day for cherry picker, but was told they weren’t obliged to give any compensation. I also sent email to electrical online saying how dissatisfied I was, but never got a reply. Basically they didn’t care. I will not be using electrical online again.
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Posted 2 weeks ago
Still waiting for them to contact me after I need to return my order. Have requested they contact me twice in two weeks and still have heard nothing.
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Posted 2 weeks ago
Hello, Please could you confirm the email address that you sent the message to? As well as your email address please? We have searched our inbox for your name, order number, and email on your order, but we can find no record of you contacting us. Please let me know so that I can help you as soon as possible. Many thanks, Sam - Team EO
Posted 2 weeks ago
Order process was easy, and so quick on sending the item, so I would use them again, thanks
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Posted 2 weeks ago
Many thanks for the kind review, we hope to hear from you again soon.
Posted 2 weeks ago
Pond time ,had no problems use them again
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Posted 2 weeks ago
Thank you for the positive feedback, we hope to see you again soon!
Posted 2 weeks ago
Easy to order from the website. Item arrived super quick, great communication and well priced. Whats not to like. Much appreciation, thank you!
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Posted 3 weeks ago
Many thanks for the kind review, we really appreciate the feedback and hope to hear from you again soon.
Posted 2 weeks ago
Excellent prices and quick secure delivery.
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Posted 3 weeks ago
Many thanks for the kind review, we really appreciate the feedback and hope to hear from you again soon.
Posted 2 weeks ago
Thank you for inviting me to share feedback. Unfortunately, as I have not yet received my order or any update regarding its status, I’m unable to provide a positive review. Requesting feedback before fulfilling the order has not improved my experience, and at this stage, I wouldn’t recommend your service.
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Posted 3 weeks ago
Great prices and fabulous service. Will definitely use again.
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Posted 3 weeks ago
Thank you for the review, we appreciate your feedback.
Posted 3 weeks ago
Competitive pricing and fast delivery
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Posted 3 weeks ago
Thank you for the review, we appreciate your feedback and are happy that you had a positive experience with us.
Posted 3 weeks ago
Great service. Speedy delivery. We like the look of the charger but not fitted yet.
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Posted 3 weeks ago
Thank you for the kind review, we hope the charger works well for you!
Posted 3 weeks ago
Very efficient service,
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Posted 4 weeks ago
Thank you for the review!
Posted 3 weeks ago
Great service, easy ordering, quick delivery .
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Posted 4 weeks ago
Thank you for taking the time out of your day to leave a review, we appreciate the feedback and hope to hear from you again soon. Best regards, Sam - Team EO
Posted 3 weeks ago
First time customer. Items were listed on website as in stock and available for next day delivery, so I ordered as I needed it urgently. Receive and email saying there's zero in stock or on order and they aren't 'able' to order it anymore (not very believable). Had to get a refund, what a waste of time, your website should never list products which you don't have in your inventory. Won't be using them again.
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Posted 4 weeks ago
We are very sorry for the issue with our stock and take full responsibility for this issue, however unfortunately as explained we do not have a live stock level on our website, so we cannot guarantee stock of anything unless requested prior to ordering. In this scenario, we genuinely were not able to order the item in, if we could then we would have done so. I understand that the situation is highly frustrating, but we quickly attempted to resolve the issue by reaching out to you and refunding the order. Please accept our sincere apologies for any inconvenience caused.
Posted 3 weeks ago
Excellent service prompt delivery
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Posted 4 weeks ago
Many thanks for the review, we appreciate your feedback.
Posted 3 weeks ago
Excellent product. Quick delivery.
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Posted 1 month ago
Thank you for the kind review.
Posted 3 weeks ago
Sam was incredibly helpful with great advice, offering suitable alternatives and was very friendly to deal with.
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Posted 1 month ago
Many thanks for the kind review, we appreciate the feedback and are glad we could provide a good service. Many thanks, Sam - Team EO
Posted 3 weeks ago
Electricals Online is rated 4.2 based on 54 reviews