“Unfortunately the item ordered was not suitable and needs to be returned. Electrical online are not able to confirm the return & refund process. This is very disappointing and I am not sure how to proceed”
“Bought LED lightning which was out of stock, customer service team kept me updated through out, they answered every email straight away. Absolute flawless customer service”
“First time I have used this supplier and the experience has been very positive.
Good, branded product at excellent price. Super fast delivery (odered Friday, would have been delivered on Saturday but had to rearrange as no-one would be in so delivered mid-morning Monday).
Product itself is first class - very well packaaged and easy install.
All in all from my experience I would highly recommend Electricals Online.”
Thank you for the review, we are happy to hear that you had such a positive experience with us.
If you need anything else in future don't hesitate to keep in touch.
“Excellent service from start to finish. The inverter arrived very quickly and exactly when promised. It was extremely well packaged, ensuring it was fully protected during transport. The product is high quality and exactly as described. Communication was clear, and the whole purchasing process was smooth and hassle-free. I would definitely recommend Electricals Online and would be happy to buy from them again. Five stars!”
Many thanks for your kind recommendation. It is nice to hear that we could provide you with an excellent service.
If you need anything else from us in future please don't hesitate to keep in touch.
“The sloar battery was offered at a good price with immediate availabily. I was asked when I would like delivery and it arrived exactly as arranged with an extremely helpful driver who put the very heavy box just where it was needed. Thank you”
“Purchased online. Delivered by DPD. No door knock just left in a parcel box but on opening the invoice/despatch note message suggested the item needed inspection before accepting, which was impossible with the way it was delivered.
I then found an issue with the product and contacted EO. They were/are being helpful but couldn't decide whether the issue would affect performance if installed or not. They then referred me to the manufacturer, which I did and they referred me back to EO.
I'm waiting for a conclusion...”
Hi Graham.
Thank you for the review, and apologies once again for the issue with your item.
As you are now aware, this has been resolved. I'm assuming the fan is now installed, so if you do encounter any issue with the fan now it is in use, please let us know and we can resolve this for you.
Many thanks,
Sam - Team EO
