“I haven’t received my order and you are not responding to my email I sent to ask where it is .
I needed this bollard for a job last week
Can someone please be in touch”
Hello,
Thank you for your review.
Apologies, but your email was sent outside of work hours, we then replied to you quickly this morning once back in work, and after chasing up the delivery the goods have since been delivered today as well.
Regards,
Team EO
It's great to hear that you had such a positive experience with our service and delivery, we are glad that you are happy.
Thank you very much for the kind review!
Thank you for the review! We're very happy to hear that you had a positive experience with us and we hope to hear from you again soon.
Kind regards,
Sam - Team EO
Thank you for the review! We're very happy to hear that you had a positive experience with us and we hope to hear from you again soon.
Kind regards,
Sam - Team EO
“Whilst the product was as described. The next day delivery certainly wasn't.
The DPD delivery system posted a lot of information. My delivery was going to get to me one day latter than expected ok no real problem, so l waited in for delivery on Friday which changed to delayed delivery & then to could not be delivered. Package finally arrived on Sunday.”
Hello,
I'm sorry to hear about the issue with delivery, couriers can be unreliable at times however there is only so much we can about DPD taking longer than expected. It is not a mistake of our doing.
If you order from us again in future, please contact us so that we can speak to DPD and help you out with the delay.
Best regards,
Sam - Team EO
“Ordered Friday for normal postage and surprised it was next day delivery although a Saturday at no extra cost. Clearly unopened. Works perfect. Competitive price even after postage costs.”
“Joe was outstandingly efficient and obliging, fitting me in to his schedule the day after we had moved house. His good humour really helped us through our first day of total unpacking chaos. He also offered to spend an extra hour sorting other electrical issues.”
