“paid for next day delivery and the delivery company has made a poor attempt to try and deliver the items, at this precise time 5 days after ordering the items still not have been delivered
This review is not a reflection on Electricals online But with the delivery company DPD
but unfortunately this comes as a package as i ordered with electricals online with good faith!”
Hello,
Thank you for the review, and apologies once again for the issue with your delivery.
As you now know, we sent another parcel to you to rectify this issue. Did you receive the second parcel?
Kind regards,
Sam - Team EO
“Arrive very quickly and installed very happy, unfortunately you have increased the price now so I cannot recommend you also you have other items listed for a price but then it increases when added to basket”
Hello,
Thank you for your review.
Please could you provide more information regarding the price increasing when you add to basket? This is not something that we can possibly do on the website, so we are very confused, perhaps there is some kind of error.
If you could shed some light on this please that would be appreciated.
Kind regards,
Sam - Team EO
“I contacted my Electrician to visit, supply and fit a replacement ceiling shower room extractor.
In the mean time I had been researching the model we have, for the same on line, or locally available.
For over a week my electrician was a no show or a response to my calls etc.
I grasped the nettle and ordered your Greenwood fan which matched my broken one exactly.
It arrived much quicker than I had been lead to believe.
Within a half hour of delivery, I had completed a full replacement and am very happy so far with the performance.
The wiring was straight forward as I was replacing like for like.
It also looks good, as it is white and goes with my recently painted ceiling.
I believe the ones in my house were fitted on build,which is 12 years now and they have yellowed.
Very pleased with purchasing, the delivery and the ease of fitting and have saved a great deal of money in the process.
I would recommend Electricals Online, and I would make them my first go to, in future.
I suspect some of my other extractors will need replacing shortly?
Thank you”
Hi Stephen,
Many thanks for the kind review, your feedback is much appreciated and we thank you for taking the time out of your day to leave such a detailed and positive review.
We hope to hear from you again in future if your other extractors do give up!
Kind regards,
Sam - Team EO
“I ordered the wrong size of extractor fan, however not a problem for this company. They gave me details about returning the fan and will send me the correct size in return.”
“Good, efficient response to order with next day delivery. However, product was faulty and complaint was poorly handled. Unit is on the way back to you and I am awaiting replacement.”
“Unfortunately the item ordered was not suitable and needs to be returned. Electrical online are not able to confirm the return & refund process. This is very disappointing and I am not sure how to proceed”
“Bought LED lightning which was out of stock, customer service team kept me updated through out, they answered every email straight away. Absolute flawless customer service”
“First time I have used this supplier and the experience has been very positive.
Good, branded product at excellent price. Super fast delivery (odered Friday, would have been delivered on Saturday but had to rearrange as no-one would be in so delivered mid-morning Monday).
Product itself is first class - very well packaaged and easy install.
All in all from my experience I would highly recommend Electricals Online.”
Thank you for the review, we are happy to hear that you had such a positive experience with us.
If you need anything else in future don't hesitate to keep in touch.
“Excellent service from start to finish. The inverter arrived very quickly and exactly when promised. It was extremely well packaged, ensuring it was fully protected during transport. The product is high quality and exactly as described. Communication was clear, and the whole purchasing process was smooth and hassle-free. I would definitely recommend Electricals Online and would be happy to buy from them again. Five stars!”
Many thanks for your kind recommendation. It is nice to hear that we could provide you with an excellent service.
If you need anything else from us in future please don't hesitate to keep in touch.
