Many thanks for the feedback, apologies for the issue and any inconvenience caused. If there is anything else that we can help you with please stay in touch.
“Recently ordered some outside lights and bulbs. The lights arrived without the accompany bulbs. After several days of nothing arriving, I chased up the delivery via e-mail. I received a quick reply stating that the missing items were being looked into. The following I received a call stating that there was an issue and was offered a replacement or a refund. The replacement was agreed and the bulbs were received the following day. Although,it was disappointing that the bulbs did not arrive on time, the issue was dealt with quickly and without fuss - appreciated.👍”
Many thanks for taking the time out of your day to leave us a positive review. I'm sorry to hear about the issue with your lights, please accept our apologies for any inconvenience caused.
Thank you for your patience with this. We appreciate the kind review and hope to see you again soon!
Best regards,
Sam - Team EO