ElectroCity Reviews

Name: ElectroCity
Address: Ormonde Retail Park, Purcellsinch, Dublin Road, Ormonde Retail Park, Purcellsinch, Dublin Road, Kilkenny
Rating: 4.71

4.7 Rating 2,597 Reviews

93 %

of reviewers recommend ElectroCity

4.7

Based on 2,597 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About ElectroCity:

With stores in Kilkenny, Carlow and Waterford, ElectroCity is one of the largest independent electrical retailers in Ireland. Established in 1993, we now employ over 50 people across the south east and pride ourselves on the quality of products we sell and excellence of service we provide.

Visit Website

Phone:

0599188069

Email:

help@electrocity.ie

Location:

Ormonde Retail Park, Purcellsinch, Dublin Road,
Ormonde Retail Park, Purcellsinch, Dublin Road
Kilkenny
R95 X795

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ElectroCity 5 star review on 16th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Extremely fast shipping great packaging even included a complementary gift 10/10 will be buying from electrocity again. Recommended it to my friend and his experience was great also”

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Posted 1 year ago

“You promised 10euro discount for 1st shopping and it never happened”

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Posted 6 days ago

Hi Piotr, Thank you for your order and for taking the time to leave us a review. We've checked on this for you and can see that a code was created and given to you on October 3rd. We'll refund you the €10 today and you'll receive an email later today confirming this. If you need anything else feel free to email us at help@electrocity.ie – The ElectroCity Team ⚡

Posted 5 days ago

“Products are excellent, service is excellent, fast and efficient and the delivery drivers deserve a nod too as they are so sound, thanks Electrocity and Caufield Drivers, vey happy customer here who will be definitely back 😊”

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Posted 1 week ago

“Easy to order & fairly fast delivery”

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Posted 1 week ago

“Great service and prices and Irish owned”

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Posted 1 week ago

“Got everything I needed. Staff in Carlow shop is very helpful.”

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Posted 1 week ago

“Easy site to navigate. Delivered on time. Will be back!”

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Posted 1 week ago

“My order arrived extremely quickly and in perfect condition.”

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Posted 1 week ago

“Great sales team and verry fast delivery Would recommend them.”

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Posted 1 week ago

“I ordered an oven, it was delivered and installed very professionally. Communication from order to delivery was excellent and very clear. Fully recommend to others. Great service all round.”

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Posted 2 weeks ago

“Item was ok but delivery was slow.”

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Posted 2 weeks ago

“Good service and products”

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Posted 2 weeks ago

“No installation!”

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Posted 2 weeks ago

“Bought a laptop for college recently through online order & collection, very easy & efficent service”

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Posted 2 weeks ago

“Everything was great. Price of product was high but I think that's a supplier issue TBH.”

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Posted 3 weeks ago

“ElectroCity is my first port of call for anything electrical and I always receive excellent service. A few weeks ago I had a difficult situation about returning one item and buying another - the details of which are of no consequence. The point of this review is to thank John Luke for his excellent attention and service. This young man was patient, interested and caring as he sought to find a solution to my problem. At a time when good customer service is often lacking, this service was not just good, but excellent. Well done ElectroCity and very well done, and thank you, John Luke.”

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Posted 3 weeks ago

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(ElectroCity Waterford) - Posted 3 weeks ago

“Fast delivery and friendly service”

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Posted 3 weeks ago

“Deliver takes to Long and washing machine wet when it arrives”

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Posted 3 weeks ago

“Didn't get the confirmation email to collect item but item is exactly as described and really straightforward to install. Will be buying another one!”

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Posted 4 weeks ago

“I like to express my satisfaction with your company's products and services. What truly stands out, however, is your exceptional support team. The after-sales service I received was excellent and notably humane, which is a rare and commendable quality these days. I would like to specifically acknowledge Mairéad for her outstanding service. Congratulations on providing such a high level of customer support.”

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Posted 1 month ago

ElectroCity is rated 4.7 based on 2,597 reviews