“I spoke to Tre today. He was professional, conscientious and clear on his subject matter. Although I needed time to consider being a future customer, I did not feel pressure to change provider for my washing machine cover or to make a rushed decision.”
“I was cold called by Rebecca yesterday and she went through a protection plan for white goods with me. She was very thorough and left me to make a decision about whether to take out the plan. I'm currently insured with Domestic and General but as they keep putting the cost up every year I was looking for another company to insure my white goods with.
Rebecca called me back today and went through the plan with me again, she even got me a discount on the cost of insuring three products. So I have taken out the plan and will cancel my plan with Domestic and General forthwith. Thank you Rebecca for all your help, and for doing a brilliant job, you couldn't have been any more helpful.”
“Tumble dryer broke down called homeshield and had an engineer the next day. The machine couldn’t be fixed so they got me a band new one which came within the week. Great service”
“got a call from David who was a really pleasant to speak to. I did check the email confirmation first to make sure everything was correct and was happy with the service I was provided”
“Brilliant. really happy with everything and I wouldnt very rarely go onto a review site but the young lady on the phone made me feel at ease from the start of the conversation.”
“The tumble dryer stopped working so I called HomeShield. They were very polite and so willing to help. They had an engineer with me that very same day, and he repaired the tumble dryer within half an hour. I would totally recommend HomeShield Direct to all. Best thing I have ever done getting all my white goods insured with them.”
“not like my usual reviews but I was surprised at how quickly I managed to get a replacement for my fridge when it broke down. quick to get hold of the customer services, so yea, all in all good”
